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[Support] Djoss - FileBot

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  • Author

So for the same set of files, sometime it works and sometime it doesn't?

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  • Yes this will for sure be done

  • The 'plex' format uses the Plex Naming Standard (it is not getting path from plex).  See https://www.filebot.net/forums/viewtopic.php?t=4116

  • New Docker image with the fix is now available.

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No, I mean the files work.  i can play them in multiple players.  So when it kicks out the error "Failed to read audio language: Failed to open file, I can still open the files. 

I can do an entire show, and the next show gives me errors.  Or I can do Season 1 of said show,  but then Season 2 gives me the error and gray box.

Sorry for the confusion.

  • Author
18 hours ago, Meller said:

No, I mean the files work.  i can play them in multiple players.  So when it kicks out the error "Failed to read audio language: Failed to open file, I can still open the files. 

I can do an entire show, and the next show gives me errors.  Or I can do Season 1 of said show,  but then Season 2 gives me the error and gray box.

Sorry for the confusion.

Sorry it's me that it's not clear :).  What I meant is if FileBot gives you the error and gray box on a show, does restarting the container and re-run it on the same show produce the same error again?

Ah ok, same page now.

No.  Let's say Saturday Night Live Season 30 doesn't work.  If I restart the docker, it will do the exact same thing for Season 30.

  • Author
10 hours ago, Meller said:

Ah ok, same page now.

No.  Let's say Saturday Night Live Season 30 doesn't work.  If I restart the docker, it will do the exact same thing for Season 30.

So if I understand correctly the FileBot issue doesn't occur systematically on the same files.

Do you have access to another Linux system where you could try to reproduce using the native application?

 

Unfortunately, my unraid server is my only linux system.

I could install a Fedora 28 VM if that would work.

Edited by Meller

  • Author
2 hours ago, Meller said:

Unfortunately, my unraid server is my only linux system.

I could install a Fedora 28 VM if that would work.

Yes, that would be useful.

Let me set it up and figure out how to get it on Fedora.  I'm very, very new to Linux. 

Thanks for the replies by the way. I do appreciate your help.  Even if we find out it's not filebot it's self... I'm just glad to be figuring out how to troubleshoot it.

So I didn't get it on my Fedora set up, but I went a head and just bought it on Windows 10.  Works flawless for everything that the docker couldn't.

  • Author
On 5/26/2018 at 10:10 PM, Meller said:

So I didn't get it on my Fedora set up, but I went a head and just bought it on Windows 10.  Works flawless for everything that the docker couldn't.

Yeah the paid version is for sure the most up-to-date.  Unfortunately, the free Linux version (that the docker container uses) halted at version 4.7.9 and is no longer developed/maintained.

  • 1 month later...

I am also experiencing the grey box issue, mine is 100% of the time as of today. I am not able to rename anything, regardless of source (tvdb, tvmaze, etc) and to get rid of the grey box requires a restart of the app. I have reinstalled the app and the issue remains. Any ideas? Thanks in advance 

Screen Shot 2018-07-21 at 9.20.27 AM.png

  • Author
On 7/21/2018 at 10:29 AM, Kyle said:

I am also experiencing the grey box issue, mine is 100% of the time as of today. I am not able to rename anything, regardless of source (tvdb, tvmaze, etc) and to get rid of the grey box requires a restart of the app. I have reinstalled the app and the issue remains. Any ideas? Thanks in advance 

Screen Shot 2018-07-21 at 9.20.27 AM.png

So even after restarting the container you get the same problem?

On 7/23/2018 at 4:28 AM, Djoss said:

So even after restarting the container you get the same problem?

Some, yes. Seems to happen completely randomly for periods of time. I don't seem to be able to replicate it with any consistency. I realize that isn't helpful at all lol

  • Author
23 hours ago, Kyle said:

Some, yes. Seems to happen completely randomly for periods of time. I don't seem to be able to replicate it with any consistency. I realize that isn't helpful at all lol

 

Yeah this kind of issue is not easy to investigate... You may try to clean the config directory, keeping only your preference file "prefs.properties".

Super Super awesome. Seems it's likely going to require we buy a license to get all the features. But I am more than happy to do that ($6 a year), same as I did with MakeMKV, just to support the Dev's on these great apps.

Edited by cybrnook

  • Author
56 minutes ago, cybrnook said:

Super Super awesome. Seems it's likely going to require we buy a license to get all the features. But I am more than happy to do that ($6 a year), same as I did with MakeMKV, just to support the Dev's on these great apps.

Yes, license will be required.  Fortunately 6$ / year is not expensive and there is always the option to keep the actual (free) version for people that doesn't want to buy it.

That's what I'm thinking too. Just fork off another branch and continue development on the new version while still retaining the old one as well. I'm sure most of your legwork is already done.

Edited by cybrnook

Looking forward to this one ? 

Will your popup come on every start? Can we modify startapp.sh to add another check that if a license.pem exists it does not execute the license warning?

Edited by cybrnook

  • Author
21 minutes ago, cybrnook said:

Will your popup come on every start? Can we modify startapp.sh to add another check that if a license.pem exists it does not execute the license warning?

Pop-up will show only once when upgrading.  On a new install you won’t see it.

MMmmmmmm, it's coming every time I restart the container after upgrade.

  • Author
3 hours ago, cybrnook said:

MMmmmmmm, it's coming every time I restart the container after upgrade.

You are correct... This is now fixed.

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