SpencerJ Posted August 6, 2023 Share Posted August 6, 2023 3 hours ago, K1LLA_KING_KING said: Code works for Basic OR Upgrades. Not Plus this time. Quote Link to comment
DakarDad Posted August 6, 2023 Share Posted August 6, 2023 (edited) Hello, I just tried to buy the basic license and the code does not work either, is there a work around? Edited August 6, 2023 by DakarDad Add error picture Quote Link to comment
SpencerJ Posted August 6, 2023 Share Posted August 6, 2023 39 minutes ago, DakarDad said: Hello, I just tried to buy the basic license and the code does not work either, is there a work around? It appears you already purchased and that is where you put the activation code listed on your invoice. The coupon code goes during checkout, not after the fact. please contact support with your invoice for further assistance Quote Link to comment
DakarDad Posted August 6, 2023 Share Posted August 6, 2023 1 hour ago, SpencerJ said: It appears you already purchased and that is where you put the activation code listed on your invoice. The coupon code goes during checkout, not after the fact. please contact support with your invoice for further assistance NOTE: Well, I didn't pay any money the first time, so after I cleared any cookies, this time I clicked Buy Now first, then put the code in the discount area and it worked for me this time. 1 Quote Link to comment
SpencerJ Posted August 6, 2023 Share Posted August 6, 2023 Interesting. Thanks for following up and thanks for purchasing 🙂 Quote Link to comment
DakarDad Posted August 7, 2023 Share Posted August 7, 2023 53 minutes ago, DakarDad said: NOTE: Well, I didn't pay any money the first time, so after I cleared any cookies, this time I clicked Buy Now first, then put the code in the discount area and it worked for me this time. Oops, I forgot to mention, the first time I used the buy link on the Media server•Tower area, and the second time I just used the https://unraid.net/pricing page. I wanted to try your software as I have all types of used hardware to choose from, and I am not really a command prompt type of guy. I was reading through your forums, and I don't think anyone has any type of support as you seem to so that made me very comfortable in thinking I could do it, and why not with your 30 day trial. 1 Quote Link to comment
K1LLA_KING_KING Posted August 7, 2023 Author Share Posted August 7, 2023 10 hours ago, SpencerJ said: Code works for Basic OR Upgrades. Not Plus this time. What do you mean? It clearly states all version and their discounted rates: https://unraid.net/summer-sale Quote Link to comment
Hoopster Posted August 7, 2023 Share Posted August 7, 2023 (edited) 33 minutes ago, K1LLA_KING_KING said: What do you mean? He means what he said. The code is good for a new Basic license or an upgrade (your screenshot) of an existing license from one license level to the next. it is not good for new Plus or Pro license. Edited August 7, 2023 by Hoopster Quote Link to comment
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