unRAID can't generate a flash GUID

[FibreChannel76]

I’m having trouble with unRAID not being able to properly generate the flash GUID.  I purchased two preconfigured 2GB Lexar brand Flash drives containing unRAID Server OS Pro registration.  I’ve also tried the free basic 4.5.1 with a 1GB kingston Data Traveler and a 4GB Sony Micro Vault.  The MoBo is an ASUS P7P55 WS.

 

In the Devices tab- they all show:

Flash Vendor:

Flash Product:

Flash GUID: 8087-0020-0000-000000000000

Registered GUID: 05DC-A761-DOCO-(MYTWELVEDIGCODE) Wrong

Registered to: (MyName)

 

This of course limits it me to the basic version, yet paid for Pro.  I’ve tried various BIOS settings, disabling the second NIC, the drive is the only USB device, all to no avail.  Anybody else run into this issue? Thanks.

[Joe L.]

Have you tried a different USB port on the MB?  Are you using a USB HUB? (if so, might be blocking the GUID)

 

You are the first I can remember to report an issue like this with pre-configured flash drive.

 

You might try booting up a different PC with the flash drive (just don't assign any drives, and it will make no changes to them) and see if you see the GUID.

 

Joe L.

 

[FibreChannel76]

Hi Joe L,

I’ve tried both USB ports directly on the MoBo and one directly to the back.  Also tried both preconfigured flash drives (got the two pack) plus two more I had.  All give the same GUID.  It’s a big rig w/ (4) 3x5 raid cages for (20) 2TB drives, so trying another MoBo is out because I need (4) PCI-e 16x slots for the SATA cards.  Not dealing with drives yet, I just need to get beyond the basic version (3) drive limit to paid for Pro working..Thanks.

[prostuff1]

I am going to agree with JoeL on this one.  You need to try the drives on another board to see if a different GUID shows up.  Also, try looking for an update to the BIOS on your board.

 

I would highly doubt that a drive from limetech would be shipped that is defective.

[Joe L.]

I am going to agree with JoeL on this one.  You need to try the drives on another board to see if a different GUID shows up.  Also, try looking for an update to the BIOS on your board.

 

I would highly doubt that a drive from limetech would be shipped that is defective.

Since he mentioned the same GUID shows up with several other flash drives, it must be a motherboard specific issue.

 

To program the ".key" file, lime-tech had to have been able to read the GUID.  I suspect all the flash drives are fine he tried, but the MB is at fault.  I'd look for a BIOS update as already suggested.

[FibreChannel76]

I appreciate your help guys.  I Tested the Flash drives on a different MoBo and the correct GUID populates.  Unfortunately that board doesn’t have 4 PCI-e slots to support my 20 drives..  It seems like it’s a licensing problem.  The board I want use boots..and the 3 drives work fine. It just would be nice to get it out of Basic mode and into Pro licensing mode..

[FibreChannel76]

Running the newest BIOS.  It must be a MoBo issue.  Bummer.

[BRiT]

Have you looked at the USB-related options inside BIOS?

 

[FibreChannel76]

Yep. Under USB configuration:

 

USB Functions: [enabled]

Legacy USB Support [enabled]

BIOS EHCI Hand-Off [enabled]

 

I tried all 8 combos of disabled and enabled.  Some had the effect of preventing unRAID from booting, but didn’t solve the core issue.  I’ll try emailing Tom my syslog.  I suspect the Linux kernel don’t support something on my MoBo.  Maybe they could add it? Or perhaps giving me a key w/ with what my systems "thinks" is the key.

[Hogwind]

Hi Joe L,

I’ve tried both USB ports directly on the MoBo and one directly to the back.  Also tried both preconfigured flash drives (got the two pack) plus two more I had.  All give the same GUID.  It’s a big rig w/ (4) 3x5 raid cages for (20) 2TB drives, so trying another MoBo is out because I need (4) PCI-e 16x slots for the SATA cards.  Not dealing with drives yet, I just need to get beyond the basic version (3) drive limit to paid for Pro working..Thanks.

Use the BIOS default settings and try EVERY port on the back, it looks like there's 8 of them.

 

 

I have a Asus motherboard and it doesn't give me a GUID on every usb port.

 

[FibreChannel76]

Hey Hogwind,

I rebooted 10 times (2) on MoBo and ( 8 ) on the rear. No dice.  Not sure if your MoBo is an ASUS P7P55 WS but I'm working with Tom to resolution (I hope). Thanks.

[PCRx]

FibreChannel,

 

I just put together a new machine today and have exactly the same problem. I've tried two different flash drives with various configurations of BIOS/USB port settings. Both drives do show a GUID on my old machine. My unRAID box just shows the string you mentioned.

 

My MB is the ASUS P7H55-M Pro, which sounds very similar to what you have.

 

Did you ever find a solution to the problem?

 

Thanks,

-PCRx

[xamindar]

Did you guys ever try contacting ASUS? What did they say?

[purko]

The USB-GUID is deprecated. Newer computers won't have it anymore.

[PCRx]

The USB-GUID is deprecated. Newer computers won't have it anymore.

 

I wanted to order a pro license today but ran up against this issue since unRAID will not report the real ID which is required for purchase.

If I ordered the license using the real number (obtained using a different machine) will the license key still work in the new unRAID machine?

[xamindar]

If I ordered the license using the real number (obtained using a different machine) will the license key still work in the new unRAID machine?

 

Nope

[Joe L.]

The USB-GUID is deprecated. Newer computers won't have it anymore.

 

I wanted to order a pro license today but ran up against this issue since unRAID will not report the real ID which is required for purchase.

If I ordered the license using the real number (obtained using a different machine) will the license key still work in the new unRAID machine?

You need to work the issue with lime-tech.  Send them an e-mail with the details of your motherboard. 

 

My 99.9% certain "guess" is that if the GUID cannot be read for comparrison to the one in the .key file, you will not be considered as licensed and be limited to two data drives plus parity (three disks total).

 

If the prior post is accurate, then this will become more common and lime-tech will have to find a work-around or use an alternative key scheme.  (and I have no idea what that might be)

[limetech]

The USB-GUID is deprecated. Newer computers won't have it anymore.

 

Can you point to a reference to this?

[purko]

Oh God!  I was just kidding!  

 

[BRiT]

Quite the jokester... Weren't you also mentioning the $50 discount too?

[FibreChannel76]

Hi PCRx,

 

The issue hasn’t been resolved yet.  My last contact was with Tom two weeks ago.  We exchanged a dozen emails from 8:00 pm to 2:00 am.  He had me type in a sequence of Linux commands and I sent him the output.  He discovered that I’m missing some files that are necessary to generate the flash GUID.  I email him a week ago but have yet to get a response.

 

It could be that he needs recompile the Linux kernel to add support or it could be a much larger problem with the licensing mechanism on newer MB.  I don't know.

 

I understand that these kinds of things take time to solve…up to a point.  I need to get this working with the hardware I’ve invested in.  If that means Tom can update unRAID in a few more weeks; great.  Another solution could be if Lime-Tech would issue me the encrypted key file that uses the all zero GUID and has me sign some type of non-discloser agreement stating that I will never release it into the “wild” with civil and criminal penalties if I do, I’ll happily sign it, but that’s up to lime-tech.

 

I just want to get unRAID working.. 

 

If all else fails, I’ll just mail lime-tech back the 2 USB flash drives + license for a $168 refund.  Then it’s off to play with FreeNas (something I’d rather not do, but what else can I do).  I just can’t keep looking at 40TB that’s powered off much longer.

 

-FibreChannel76

[purko]

...

if Lime-Tech would issue me the encrypted key file that uses the all zero GUID and has me sign some type of non-discloser agreement stating that I will never release it into the “wild” ...

 

Yeah, count me in, I'll take one of these keys too!   

 

How do you imagine that such arrangement can ever be enforced? 

Like, Limetech will keep in touch with you in perpetuity? 

 

Then maybe six years from now they'll call and say "Hey, Dude, there's some all-zero encrypted key file circulating the web, WERE YOU THE ONE WHO RELEASED IT ??  Oh, and what's your current address?"

 

[FibreChannel76]

Purko,

 

In the corporate world that I work in, we use them everyday between developers of different companies entrusted with source code and they are very much enforceable.  In the case of the key, it would have my name embedded with it.

 

Anyways I’m also not holding my breath on getting one; I just pointed it out a viable solution to the problem before moving on to something else that works. 

 

Considering what little help you’ve contributed to this thread (kidding around about discontinued GUID support), Id just prefer you not participate in this thread. Thanks.

[Guest smnas]

Hi all. It's clear that the Asus based mainboards seem to be an issue. But the quick work around to get the licencing issue resolved for the GUID is to just use another PC with under Windows, something that isn't an Asus based mainboard PC. I know it isn't the resolution to the problem and again I'm not sure if this has been attempted before regarding this, but it might be worth a try. I'm sure in Windows there is a way to get the GUID from a USB drive under Windows under Device Manager or Disk Management, perhaps Google it. Hope this helps and Good Luck!

[prostuff1]

Hi all. It's clear that the Asus based mainboards seem to be an issue. But the quick work around to get the licencing issue resolved for the GUID is to just use another PC with under Windows, something that isn't an Asus based mainboard PC. I know it isn't the resolution to the problem and again I'm not sure if this has been attempted before regarding this, but it might be worth a try. I'm sure in Windows there is a way to get the GUID from a USB drive under Windows under Device Manager or Disk Management, perhaps Google it. Hope this helps and Good Luck!

 

I don't think getting the key is so much the problem.  They could boot up another machine, not with an Asus board, and get the key no problem.  You could then request the .key file for that GUID BUT then you have the problem of moving back to the Asus board.  Your key would no longer work as the Flash GUID would not be reported right in unRAID and therefor not match.