dfox1787 Posted August 2, 2019 Share Posted August 2, 2019 Not sure why unraid isnt recognizing my ups. It worked fine on my windows PC. Can anyone point me in the right direction to get this setup? Quote Link to comment
Squid Posted August 2, 2019 Share Posted August 2, 2019 Try a different USB port ideally USB2 Quote Link to comment
Frank1940 Posted August 2, 2019 Share Posted August 2, 2019 Try unplugging the USB cable, wait a few seconds and plug it back in. Double check that both ends of the cable are securely plugged in. (The UPS end of these connectors is often quite easily disconnected. Quote Link to comment
stephen_m64 Posted August 2, 2019 Share Posted August 2, 2019 I have a similar connection issue with my ups and get that error as well. It only works for me when the ups is plugged in from the start of a full cold boot. Warm reboots will get that error. Quote Link to comment
dfox1787 Posted August 3, 2019 Author Share Posted August 3, 2019 11 hours ago, Squid said: Try a different USB port ideally USB2 tried all USB 2 and 3 ports bro Quote Link to comment
dfox1787 Posted August 3, 2019 Author Share Posted August 3, 2019 11 hours ago, Frank1940 said: Try unplugging the USB cable, wait a few seconds and plug it back in. Double check that both ends of the cable are securely plugged in. (The UPS end of these connectors is often quite easily disconnected. everything seems secure. the UPS worked fine on my windows pc. Im using the ethernet to usb cable that came with the UPS Quote Link to comment
Vr2Io Posted August 3, 2019 Share Posted August 3, 2019 (edited) 12 hours ago, dfox1787 said: unraid isnt recognizing my ups This not communication error, seems the protocol not a standard APC. You said PC haven't problem, what program (name) use to communicate with the UPS ? Or you may try plugin "NUT v2 - Network UPS Tools" Edited August 3, 2019 by Benson Quote Link to comment
dfox1787 Posted August 3, 2019 Author Share Posted August 3, 2019 9 hours ago, Benson said: This not communication error, seems the protocol not a standard APC. You said PC haven't problem, what program (name) use to communicate with the UPS ? Or you may try plugin "NUT v2 - Network UPS Tools" this is the unit i have and cable. Quote Link to comment
Vr2Io Posted August 3, 2019 Share Posted August 3, 2019 (edited) Chicony Electronics not the UPS ? Does plug/unplug would appear again ? If lsusb couldn't found it, you may try insert a USB hub between them to found help or not. Edited August 3, 2019 by Benson Quote Link to comment
Kevek79 Posted August 3, 2019 Share Posted August 3, 2019 Did you try the various other options for "UPS Cable" and "UPS Typ" in the Unraid UPS Settings ? The connection is most probably not standard USB. Also it is possible that there is no Linux driver for this exact UPS Typ (At least the data sheet says that is only compatible with Windows and Mac running the appropriate software). Quote Link to comment
dfox1787 Posted August 4, 2019 Author Share Posted August 4, 2019 I'm going to buy a new cable and try that. After further investigation it now doesnt pickup on my website windows pc. Sent from my ONEPLUS A6013 using Tapatalk Quote Link to comment
dfox1787 Posted August 14, 2019 Author Share Posted August 14, 2019 it was the cable Quote Link to comment
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