Unraid 6.7.2 Web UI slow/unresponsive

[MomSpaghetti]

Hello I have been using Unraid for a few months now, however just today I have encountered an issue with access to the web ui. I have no idea what is causing this, when i ping the server from the laptop sometimes I loose all request while others I only loose 25%. 

 

Here is the diagnostics info downloaded from Tools/Diagnostics

 

I am happy to answer any questions to help any diagnosis, Thanks in advance.

diagnostics-20191212-0438 - Copy.zip

[BRiT]

Have you tried 6.8 stable?

[MomSpaghetti]

I have not, currently my the Unraid Web GUI is being incredibly slow to load the page or sometimes it will just stop responding.  

[JorgeB]

Probably because of this:

 

Dec 11 23:02:23 Lilith pulseway: Error while registering online:SOAP 1.1 fault SOAP-ENV:Server[no subcode]#012"Host not found"#012Detail: get host by name failed in tcp_connect()
Dec 11 23:03:04 Lilith pulseway: Error while registering computer:SOAP 1.1 fault SOAP-ENV:Server[no subcode]#012"Host not found"#012Detail: get host by name failed in tcp_connect()
### [PREVIOUS LINE REPEATED 4 TIMES] ###

 

But I have no idea what these are about, have you tried safe mode?

[MomSpaghetti]

That is just pulseway a monitoring software I installed onto the server, I have not.

[JorgeB]

Try safe mode.

[MomSpaghetti]

Okay is there a command to boot into safe mode, like i said the GUI is basically impossible to get up

[JorgeB]

2nd boot option:

 

[itimpi]

2 minutes ago, MomSpaghetti said:

Okay is there a command to boot into safe mode, like i said the GUI is basically impossible to get up

It is an option on the boot menu.

 

if you do not have a keyboard+monitor plugged into your server, you can edit the syslinux/syslinux.cfg file on the flash drive and move the ‘default’ line to the Safe Mode section and then put it back into the server and it will boot into Safe Mode.

[MomSpaghetti]

Okay I've booted the server into safe mode 

[MomSpaghetti]

After booting into safe mode it was still difficult to access the web gui over my lan, I tried to ping the ip of the server from the laptop however most reqests timed out or the host was unreachable 

I am thinking that upgrading may help my situation but I am not sure, thoughts?

[bonienl]

29 minutes ago, MomSpaghetti said:

most reqests timed out or the host was unreachable 

Sounds more like a network/cabling issue

[MomSpaghetti]

Perhaps, however I've been running this server for about 60 days straight now and just yesterday afternoon I've been expiriencing this connection issues 

[bonienl]

1 minute ago, MomSpaghetti said:

Perhaps, however I've been running this server for about 60 days straight now and just yesterday afternoon I've been expiriencing this connection issues 

Everything can fail or break at some point. A loose/bad cable may work fine for some time and suddenly give up...

[MomSpaghetti]

True didn't think of that, I just checked the cable by plugging a different machine into it and I got a connection. It may be a cause of my switch going to my server, however I am not entirely sure atm.