kolla Posted June 14, 2020 Share Posted June 14, 2020 Hi guys I've attached a brand new external WD Easystore 8T drive to my server via USB3.0 but for some reason it's not showing up under "Unassigned Devices" or as available for preclear via the plugin. I'm running the latest Unraid pro version and puzzled by this. I can feel the drive spinning and I can also explore it when connected to my windows PC meaning it's not a bad drive. What could be wrong here? Quote Link to comment
JorgeB Posted June 15, 2020 Share Posted June 15, 2020 Please post the diagnostics: Tools -> Diagnostics Quote Link to comment
kolla Posted June 15, 2020 Author Share Posted June 15, 2020 Thank you. Diagnostics info attached. diagnostics-20200615-1414.zip Quote Link to comment
JorgeB Posted June 16, 2020 Share Posted June 16, 2020 Not seeing any USB device being connected, but since the log is kind of long, reboot, start the array, wait a minute and then plugin the USB device and post new diags. 1 Quote Link to comment
kolla Posted June 16, 2020 Author Share Posted June 16, 2020 Thank you. Rebooting the array did the trick. USB drive is now showing up under "Unassigned Devices" and also available for pre-clear. Problem solved. I have done this severl times before but don't recall having to reboot for drive recognition. Thanks again for the suggestion. Quote Link to comment
JorgeB Posted June 16, 2020 Share Posted June 16, 2020 59 minutes ago, kolla said: I have done this severl times before but don't recall having to reboot for drive recognition. Rebooting shouldn't be needed for this, but glad it's working now. 1 Quote Link to comment
rkotara Posted January 19, 2023 Share Posted January 19, 2023 I just had this same issue and had to reboot to see my USB 3 connected drive. Quote Link to comment
Econaut Posted January 30 Share Posted January 30 On 6/16/2020 at 4:31 AM, JorgeB said: Rebooting shouldn't be needed for this, but glad it's working now. Same issue as well, tried two different USB 3.0 external drive enclosures. Rebooting gets it working again but then eventually detection fails. Quote Link to comment
trurl Posted January 30 Share Posted January 30 6 minutes ago, Econaut said: tried two different USB 3.0 external drive enclosures. Look for an enclosure with UASP 1 Quote Link to comment
Econaut Posted January 31 Share Posted January 31 (edited) On 1/30/2024 at 3:01 PM, trurl said: Look for an enclosure with UASP Alright, confirmed both of mine do not have that. Edited February 1 by Econaut Quote Link to comment
Econaut Posted February 13 Share Posted February 13 On 1/30/2024 at 3:01 PM, trurl said: Look for an enclosure with UASP Ok I got one with that feature and it's the same situation... any ideas? Quote Link to comment
JonathanM Posted February 13 Share Posted February 13 Different USB controller on the motherboard? Different USB modes in BIOS? Quote Link to comment
trurl Posted February 13 Share Posted February 13 Are you trying to pass a USB controller to a VM? Quote Link to comment
Econaut Posted February 13 Share Posted February 13 9 hours ago, JonathanM said: Different USB controller on the motherboard? Different USB modes in BIOS? I can try different USB ports but there's been a recent regression as far as I can tell. Several versions ago this wasn't an issue (or several versions of the plugin ago). 7 hours ago, trurl said: Are you trying to pass a USB controller to a VM? Not the controller(s) but a few individual devices, yes. Those are successfully being passed and many preclears have been successful without this issue. I've been able to successfully preclear drives this with non-UASP enclosures a dozen times or so but the past several versions of UNRAID seem to have made this more problematic. Perhaps related but at least one time the unassigned devices plugin dropped nfs/smb shares and needed a reboot. The plugin itself may be part of the issue here. Quote Link to comment
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