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[Support] binhex - Plex

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The problem only exists when using the docker in this topic. Which i prefer over the others.  The transcode to RAM method works fine in other Plex dockers so there would be no need to post in the topic i linked.

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  • First time posting, recently got into unraid, and setting up binhex containers one by one, just want to say thanks to binhex and this community for all the support and effort. Amazing support and work

  • HellraiserOSU
    HellraiserOSU

    After upgrading to 6.10 I'm getting this error when trying to start: docker: Error response from daemon: error gathering device information while adding custom device "/dev/dri": no such file or

  • Latest Plex release broke hw transcoding (tone mapping) and in my case also PlexKodiConnect's ability to direct play. Are you considering downgrading to latest working release like some other docker p

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25 minutes ago, SoAvenger said:

do you have a cache drive?

do you have a user share called "transcode"?

what do you have set as your "Container Path: /config"?

 

 

Yes, there is a cache drive.

Yes there is a transcode share

/config is set to /mnt/user/appdata/binhex-plex

All the permissions are correct for the shares.

 

It's worked flawlessly for a long time now, it's something in the update. 

Right now I've installed the official plex docker, and carried over the configs/etc..  So not in a rush to get it fixed But i'll continue to monitor this thread for questions / updates and i'll swap back when it's resolved.

 

I do love the binhex dockers :)

Edited by Aleas

Thats my fix also ATM.  I exclusively only use binhex dockers.

I am using the binhex-plexpass version and have not had any updates for a week or so. I may just skip the next update. :D

@SoAvenger Thanks for getting the fix and detailed explanation up so quickly! I had the same issue, same fix. 

1 hour ago, 1trkmind said:

@SoAvenger Thanks for getting the fix and detailed explanation up so quickly! I had the same issue, same fix. 

 

Your welcome, just glad I was able to help.

  • Author

Evening guys, so just fill in the gaps here, this image (not to be confused with plexpass), did NOT previously have any code to process where you define transcodes to go (although the template does have the env var for it), so any value you had defined would of been ignored. so it looks like several of you had badly defined values for TRANS_DIR and thus when i enhanced plex to pick this env var up it caused a problem So two ways to fix this, either remove the value for TRANS_DIR and this will force the default value to be used (/config/tmp) or define the value correctly, a few examples as follows:-

 

note /transcode can be named anything you want

 

I want to transcode to ram - create a new volume mapping, host path /tmp container path /transcode then define TRANS_DIR so that it points at ram drive e.g.:-

TRANS_DIR=/transcode

/transcode maps to host path /tmp

 i want to transcode to the array - create a new unRAID user share named 'Transcode' (or whatever you want) and then define TRANS_DIR so that it points at your array e.g.:-

TRANS_DIR=/transcode

/transcode maps to host path /mnt/user/Transcode

I want to transcode to cache (preferably cache is ssd) - define TRANS_DIR so that it points at your cache drive e.g.:-

TRANS_DIR=/transcode

/transcode maps to host path /config/tmp

I hope this clears everything up, oh and btw this will NOT affect plexpass, as this has always had the code in place to pick up the TRANS_DIR and thus everybody must have it correctly defined already :-).

 

p.s. Recommended transcode method is ALWAYS cache drive, preferably ssd.

Hi Guys,

 

Just wondering if you can guide me in the right direction...

I installed the plex pass docker, I moved across my metadata from windows based PC, this has all been successful I've been able to re-map the folders from the windows based folders to the unraid folders.

 

Now I have a problem where I can't claim the server (I was able to upon initial install). I assume I have copied a file across that I shouldn't have, can anyone guide me on what I have done wrong and how I can fix it?

 

Cheers 

Mapping to /tmp worked for the transcode issue i was experiencing. Thanks!

  • 2 weeks later...

Have a strange issue occurring I have encoded 5 movies that I own and I'm using Handbrake so I'm going to float this here first and see if its something known to Plex first since that is where the metadata seems to populate, when I encoded these video's even though the title was correct in the save as dialog box when I open Plex the video is always listed as of all things Madagascar 3 can't seem to find where this issue is hiding has anyone had this issue with Plex or am I barking up the wrong tree 9_9

  • Author
10 hours ago, mrbilky said:

Have a strange issue occurring I have encoded 5 movies that I own and I'm using Handbrake so I'm going to float this here first and see if its something known to Plex first since that is where the metadata seems to populate, when I encoded these video's even though the title was correct in the save as dialog box when I open Plex the video is always listed as of all things Madagascar 3 can't seem to find where this issue is hiding has anyone had this issue with Plex or am I barking up the wrong tree 9_9

 

its probably looking at the filename of the video and incorrectly matching it to the wrong movie metadata. my advise is store the video  in a folder named after the movie, this is what most people do, try and get the foldername to match exactly what the movie title is, i generally use IMDb to get the name exactly the same, once done get plex to rescan.

Will do thanks for the advice!

Hi,

 

I've used this docker in the past with no problems but removed it a while back.

 

Now when I install the docker and go to the WebUI and login, I get the "A server could not be found" message. I've searched loads of threads and tried various 'solutions' but can't get it to see my server. Any help would be gratefully received!

 

I tried deleting the Appdata folders but that hasn't helped.

 

Thanks!

 

Adam

 

Untitled-1.jpg

  • Author
39 minutes ago, AngelEyes said:

Hi,

 

I've used this docker in the past with no problems but removed it a while back.

 

Now when I install the docker and go to the WebUI and login, I get the "A server could not be found" message. I've searched loads of threads and tried various 'solutions' but can't get it to see my server. Any help would be gratefully received!

 

I tried deleting the Appdata folders but that hasn't helped.

 

Thanks!

 

Adam

 

Untitled-1.jpg

 

what url are you going to? you need to setup the server first by going to the following (note this has to be done on your home lan, not externally):-

 

http://<your unraid host ip>:32400/web

 

Thanks for the speedy reply.

 

I can login ok on the url you mention but it can't see the server?

 

 

Untitled-2.jpg

  • Author
53 minutes ago, AngelEyes said:

Thanks for the speedy reply.

 

I can login ok on the url you mention but it can't see the server?

 

 

Untitled-2.jpg

 

ok and you dont have a vlan setup or trying to allocate static ip's to each docker container or anything weird like that right?.

No, its all pretty straightforward setup.

  • Author

You could try just restarting the docker container and see if that fixes it

Sent from my SM-G935F using Tapatalk

Unfortunately nothing that simple. I can't help thinking I've missed some basic step?

 

 

Ok, interestingly I can access the server if I login on my phone.

 

The PC I was trying to find the server on is running as a VM on my server. Could that be part of the problem?

After accessing it from my phone and adding some media, for some reason it started working on my VM PC too. Very odd.

 

Thanks for trying to help.

  • Author
After accessing it from my phone and adding some media, for some reason it started working on my VM PC too. Very odd.
 
Thanks for trying to help.
Odd but I glad you are up and running now.

Sent from my SM-G935F using Tapatalk

  • 2 weeks later...

Hi,

 

Quick little question; I just updated the docker and now i am unable to access the webUI. Just get this sit can't be reached. Was using it just before I updated.

Any trouble shooting suggestions? (already restarted twice with no change.)

 

Cheers

I am also having an issue with Plex finding the Server5add24c7ec422_ScreenShot2018-04-22at6_10_22PM.thumb.png.d36288c302860036050406439c333b7a.png

 

I was having issues with Plex, and decided to reinstall.  I deleted the Plex docker and deleted the plex folder in the appdata folder.  Reinstalled the plex docker and that is when the issue started.  I've tried the other plex dockers with the same issue.  I've also tried deleting and recreating the docker img file, but I still get the same issue.

 

Here is my plex log:

Created by...
___. .__ .__
\_ |__ |__| ____ | |__ ____ ___ ___
| __ \| |/ \| | \_/ __ \\ \/ /
| \_\ \ | | \ Y \ ___/ > <
|___ /__|___| /___| /\___ >__/\_ \
\/ \/ \/ \/ \/
https://hub.docker.com/u/binhex/

2018-04-20 13:44:07.432159 [info] Host is running unRAID
2018-04-20 13:44:07.466480 [info] System information Linux Titania 4.14.26-unRAID #1 SMP PREEMPT Mon Mar 12 16:21:20 PDT 2018 x86_64 GNU/Linux
2018-04-20 13:44:07.504057 [info] PUID defined as '99'
2018-04-20 13:44:08.145981 [info] PGID defined as '100'
2018-04-20 13:44:08.892164 [info] UMASK defined as '000'
2018-04-20 13:44:08.934091 [info] Setting permissions recursively on volume mappings...
2018-04-20 13:44:08.982979 [info] TRANS_DIR defined as '/config/transcode'
2018-04-20 13:44:09.232266 [info] Starting Supervisor...
2018-04-20 13:44:09,448 INFO Included extra file "/etc/supervisor/conf.d/plexmediaserver.conf" during parsing
2018-04-20 13:44:09,448 INFO Set uid to user 0 succeeded
2018-04-20 13:44:09,451 INFO supervisord started with pid 7
2018-04-20 13:44:10,452 INFO spawned: 'plexmediaserver' with pid 54
2018-04-20 13:44:10,453 INFO reaped unknown pid 8
2018-04-20 13:44:11,454 INFO success: plexmediaserver entered RUNNING state, process has stayed up for > than 1 seconds (startsecs)
2018-04-20 13:44:12,776 DEBG 'plexmediaserver' stderr output:
Error in command line:the argument for option '--serverUuid' should follow immediately after the equal sign

Crash Uploader options (all are required):
--directory arg
2018-04-20 13:44:12,777 DEBG 'plexmediaserver' stderr output:
Directory to scan for crash reports
--serverUuid arg UUID of the server that crashed
--userId arg User that owns this product
--platform arg Platform string
--url arg URL to upload to
--help show help message
--version arg Version of the product


2018-04-22 16:54:35,149 WARN received SIGTERM indicating exit request
2018-04-22 16:54:35,167 DEBG killing plexmediaserver (pid 54) with signal SIGTERM
2018-04-22 16:54:35,168 INFO waiting for plexmediaserver to die
2018-04-22 16:54:36,033 DEBG 'plexmediaserver' stdout output:
Critical: libusb_init failed


2018-04-22 16:54:36,436 DEBG fd 8 closed, stopped monitoring <POutputDispatcher at 22959731758000 for <Subprocess at 22959731757784 with name plexmediaserver in state STOPPING> (stdout)>
2018-04-22 16:54:36,437 DEBG fd 10 closed, stopped monitoring <POutputDispatcher at 22959731736016 for <Subprocess at 22959731757784 with name plexmediaserver in state STOPPING> (stderr)>
2018-04-22 16:54:36,437 INFO stopped: plexmediaserver (exit status 0)
2018-04-22 16:54:36,437 DEBG received SIGCLD indicating a child quit

 

Any Help would be greatly appreciated.

 

Thanks

 

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