To both: if you have waited more than 8 hours and still no work, restarting the docker / app (if you use windows) may help. The server is indeed overwhelmed by the public responses, complicating the matter with a bug that can cause f@h to be stuck in a loop if it receives http error.
Obviously, don't restart the docker all the time because you will worsen the matter by giving extra unnecessary load to the already overwhelmed servers.
And of course, it's even better if you can run both BOINC and f@h at the same time.
I recommend 2 BOINC projects: Rosetta and World Community Grid.
Between the 2 of them, you should have plenty of work to do (not necessarily everything contributing to COVID-19 but certainly to other good medical causes).
Rosetta has already participated in the COVID-19 research (and released news article of their contribution)..
WCG has also released a statement that they are reviewing COVID-19 related projects to add.