March 27, 20233 yr On 3/13/2023 at 6:07 AM, MaxBth said: Running `unraid-api restart` fixed it for me. Worked for me as well.... Thanks!
March 27, 20233 yr Community Expert Hi All - We're aware of this issue and are looking into it. Thanks for all the reports!
March 30, 20233 yr On 3/13/2023 at 10:07 AM, MaxBth said: Running `unraid-api restart` fixed it for me. It works ... Thanks !
March 31, 20233 yr Running `unraid-api restart` fixed it for me But the issue keeps coming back everyday.
April 1, 20233 yr Hi, Running `unraid-api restart` fixed it for me this time. However, this issue comes back time to time. Edited April 1, 20233 yr by João Matias
April 3, 20233 yr The system had some small hiccups yesterday that may have disconnected you: https://status.unraid.net/792858507 Also if your Internet drops or your modem reboots you will get disconnected. The api is intended to reconnect automatically when these types of things happen, but there are still issues. We have some fixes identified for the next plugin release. In the meantime, `unraid-api restart` should get you back up running, just note that it can take some time for the api to reconnect. More detail here: https://forums.unraid.net/topic/136219-unraid-api-error-cloud-client-closed-connection/#comment-1241122
April 6, 20233 yr Had the same. I had to unregister and register my unraid server on my account. Seems ok since then.
April 9, 20233 yr Had this happen several times last month, then no issues until today. unraid-api restart will not fix it this time. 6.10.3
April 9, 20233 yr 14 minutes ago, ConnerVT said: Had this happen several times last month, then no issues until today. unraid-api restart will not fix it this time. 6.10.3 Same here! I added some HDDs 9 days ago and the problem did not reoccur until today.
April 9, 20233 yr Well, it finally did fix/reconnect. Though the behavior of the terminal and GUI syslog behaved differently than in the past.
April 11, 20233 yr On 3/13/2023 at 5:07 AM, MaxBth said: Running `unraid-api restart` fixed it for me. You're the real MVP for this one sir!
April 11, 20233 yr More MVP points for someone figuring out why this has been happening to many servers for nearly a month.
April 15, 20233 yr On 3/13/2023 at 4:07 AM, MaxBth said: Running `unraid-api restart` fixed it for me. Fixed it for me as well. Currently running Unraid version 6.11.5. Console said that process was not running when I ran command. Thank you!
April 15, 20233 yr same issue and restarting the API or unregistering and re-registering with unraid.net has not fixed it for me.
April 15, 20233 yr 55 minutes ago, hawkcfa said: same issue and restarting the API or unregistering and re-registering with unraid.net has not fixed it for me. I just updated to Unraid 6.12.0-rc3 and im having this issue too. Never had it on 6.11 so not sure if its a 6.12 issue or a "My servers" issue I have tried "unraid-api restart" multiple times without success and im on the google DNS servers. If i update my DNS server IP address between google and cloudflare it seems to work very briefly but then just goes back to not being able to connect with the same error as reported here. @ljm42 Diags attached if it helps. server-backup-diagnostics-20230415-1854.zip Edited April 15, 20233 yr by Titan84
April 15, 20233 yr No, it happens here with 6.10.3 as well. It is a bit disconcerting that this has been an issue that has prevailed for over a month and not been resolved. Running unraid-api restart is not a solution, but is just a Band-Aid that resolves the immediate symptom. My Servers has been sold to the Unraid community as one of the preferred secure methods of accessing a server remotely. By using My Servers you are handing you trust to someone else that they are keeping you secure. If this visible issue has been going on for a month, what else may be an unknown problem?
April 15, 20233 yr 3 hours ago, Titan84 said: Never had it on 6.11 so not sure if its a 6.12 issue or a "My servers" issue I'm experiencing this problem with Unraid 6.11.5.
April 18, 20233 yr Did you update the certificate url to myunraid.net ? They recently changed the name. In Settings > Management Access You can see "update" button around Certificate URL. Don't know if related, but it seems problem didn't return.
April 20, 20233 yr it happened to me as well unraid-api restart fix it but it came back a few days later
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