romain Posted March 21, 2023 Share Posted March 21, 2023 I attached a screen shot. My server was on 24/7 except for restarts and updates for a few years and then I moved somewhere with expensive power and only turned it on every once in a while. I just started leaving it on 24/7 again recently and have noticed that the GUI gets stuck as shown in the screenshot fairly often. It'll sit like this for 5 or 10 minutes or longer, I haven't timed it but it's much longer than normal. Sometimes I'll stop & start the array and it'll work normally for a while, maybe less than an hour before it happens again. Does anyone have ideas for what might be causing this or how to fix? Let me know if there's any additional info I can provide. Quote Link to comment
Squid Posted March 21, 2023 Share Posted March 21, 2023 Can you reply back with your diagnostics if possible? Quote Link to comment
romain Posted March 21, 2023 Author Share Posted March 21, 2023 @Squid here are the diagnostics. unraid-diagnostics-20230321-1527.zip Quote Link to comment
Solution Squid Posted March 22, 2023 Solution Share Posted March 22, 2023 Nothing obvious. Try a different browser? Clear cookies? Quote Link to comment
romain Posted March 22, 2023 Author Share Posted March 22, 2023 Thanks for the suggestion I'll give a new browser a try. I've been using Brave but will try some others. I just pulled it up in Chrome and it does feel faster already but will have to see how it goes over the long run. Quote Link to comment
Gabriel_B Posted March 22, 2023 Share Posted March 22, 2023 Same here. This happens at random intervals. A server reboot is the only solution. When I open the logs it shows nothing, it does not populate like the rest. Quote Link to comment
Gabriel_B Posted March 24, 2023 Share Posted March 24, 2023 Guess no one has this issue. Quote Link to comment
Gabriel_B Posted April 26, 2023 Share Posted April 26, 2023 Any solution to this. This keeps happening after a few weeks. Only solution is a reboot. Quote Link to comment
BlueBull Posted July 17, 2023 Share Posted July 17, 2023 (edited) I have the same issue and have had it on 6.11 and now 6.12. I have found loading unraid in an incognito window (chrome and brave browser, not sure about other browsers) solves it and the GUI loads fully. However I have no idea what the cause is. Also, a while (as in, an hour or so) later it happens again, in the incognito mode window. Opening a different incognito window solves it again, for a while. It looks exactly the same as in your screenshot and in my case it appears (though I am not certain) to happen more often when the server is under load. Also, like Gabriel_B mentions, my syslog window also doesn't populate when those parts of the GUI aren't populating Edited July 17, 2023 by BlueBull Quote Link to comment
ljm42 Posted July 18, 2023 Share Posted July 18, 2023 Please upload you diagnostics.zip (from Tools -> Diagnostics) while the problem is happening. You can also get them from the command line (click this link for details >>> diagnostics ) Quote Link to comment
Sinister Crayon Posted August 13, 2023 Share Posted August 13, 2023 I'm getting this, too. It's happening right now. I cannot run diagnostics... spins and never downloads anything. Running "diagnostics" from the command line returns /usr/bin/php: error while loading shared libraries: libffi.so.8: cannot open shared object file: No such file or directory Quote Link to comment
nerbonne Posted August 13, 2023 Share Posted August 13, 2023 Says solved but don't see a solution. What browser are you using? I had issues like this with Brave browser. Switched to Firefox/Edge, no more issues. Quote Link to comment
Sinister Crayon Posted August 13, 2023 Share Posted August 13, 2023 Update: had time to troubleshoot a bit this morning and manually installed libffi from the Ubuntu deb package by extracting it on a different machine. Ran diagnostics and the zip file is attached. I have not yet rebooted the machine but that's on my list today (probably late today). Let me know if you need anything else from this machine before I do it. zbox-diagnostics-20230813-0656.zip Quote Link to comment
Sinister Crayon Posted August 13, 2023 Share Posted August 13, 2023 6 hours ago, nerbonne said: Says solved but don't see a solution. What browser are you using? I had issues like this with Brave browser. Switched to Firefox/Edge, no more issues. Yeah I don't see a solution either. I've tried both Firefox and Chromium (on Linux) as well as Chrome on Windows... same result. This is not the first time this has occurred for me either and it seems to be a bug that's not yet fixed in the code... as it stands it happens infrequently enough that it doesn't really bother me much but is an irritation. Still, hope we can get somewhere now that we have diagnostics while it's occurring. Quote Link to comment
Sinister Crayon Posted August 14, 2023 Share Posted August 14, 2023 (edited) 24 hours later the problem appears to have resolved itself? Not sure if it was because of me reinstalling libffi by hand but the GUI appears to be working perfectly now without the need for a reboot (never got to it last night and was going to do it this morning). Attached a new diagnostics file for comparison. zbox-diagnostics-20230814-0709.zip For the record, after reinstalling libffi everything seemed the same... refreshed, cleared cookies and so forth with no change. It just appears to be working fine this morning. Edited August 14, 2023 by Sinister Crayon Quote Link to comment
littlebudha Posted December 10, 2023 Share Posted December 10, 2023 I'm having the same issue. Never had this issue in past. All the dockers working fine, just cannot see any diagnostics regarding my drives, server etc.. have not reboot it yet. anyone figure out the cause? Quote Link to comment
nerbonne Posted December 10, 2023 Share Posted December 10, 2023 For me it was Brave browser. Using Edge, I haven't had any issues. Quote Link to comment
littlebudha Posted December 11, 2023 Share Posted December 11, 2023 will try with a edge browser, but did not work with chrome incgnito mode or safari. Quote Link to comment
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