Unable to access webUI after 6.12.0 update.


Go to solution Solved by ljm42,

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  • Solution

Hey everyone, Unraid 6.12.1 should resolve the issues in this thread:

https://forums.unraid.net/topic/140824-unraid-os-version-6121-available/

 

Well, unless you are running SSL on port 445, you'll still need to tweak that setting to prevent a conflict:

https://forums.unraid.net/topic/140510-complete-webui-breakage-after-6120-update/#comment-1271735

 

If you can't currently access the webgui in 6.12.0, see the manual upgrade process here:

https://docs.unraid.net/unraid-os/manual/upgrade-instructions/#manual-upgrade-or-downgrade

 

If you continue to have issues, please start a new thread and be sure to include your diagnostics.zip from 6.12.1

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3 hours ago, ljm42 said:

Hey everyone, Unraid 6.12.1 should resolve the issues in this thread:

https://forums.unraid.net/topic/140824-unraid-os-version-6121-available/

 

Well, unless you are running SSL on port 445, you'll still need to tweak that setting to prevent a conflict:

https://forums.unraid.net/topic/140510-complete-webui-breakage-after-6120-update/#comment-1271735

 

If you can't currently access the webgui in 6.12.0, see the manual upgrade process here:

https://docs.unraid.net/unraid-os/manual/upgrade-instructions/#manual-upgrade-or-downgrade

 

If you continue to have issues, please start a new thread and be sure to include your diagnostics.zip from 6.12.1

Updating to v6.12.1 fixed it for me. Everything is working as intended now. 😁

 

Thank you so much for working through this with me and finding a solution so quickly!

  • Like 1
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Hello,

 

I still have no webui. I did an SSH manual upgrade per the above instructions.

 

The upgrade to 6.12.1 completed successfully. The server rebooted and came up running 6.12.1. The dockers, and vms on auto-start came up and worked fine.

 

However, I still can't connect to the webui from a PC or a Mac. I've also tried using the local IP address https://10.0.0.224:54443/Dashboard and get "This site can’t be reached"

"10.0.0.224 refused to connect."

 

What next?

 

Thanks, Carlos

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Ok, thank you Jorge! I'm a bit puzzled because my server had been working flawlessly with the current network configuration until I upgraded to 6.12.0

 

Anyway, please let me know which file I need to edit to change the network configuration. I attempted to change one IP using "ip addr add 10.0.0.223/24 dev br0" but it didn't change anything. I'm thinking I could temporarily remove bond0, br0, and eth0 to get access to the webui.

 

root@Tower:~# ifconfig

bond0: flags=5443<UP,BROADCAST,RUNNING,PROMISC,MASTER,MULTICAST>  mtu 1500

        ether e0:d5:5e:65:b3:e4  txqueuelen 1000  (Ethernet)

        RX packets 98556  bytes 12180708 (11.6 MiB)

        RX errors 0  dropped 0  overruns 0  frame 0

        TX packets 330  bytes 121637 (118.7 KiB)

        TX errors 0  dropped 0 overruns 0  carrier 0  collisions 0

 

bond1: flags=5443<UP,BROADCAST,RUNNING,PROMISC,MASTER,MULTICAST>  mtu 1500

        ether e0:d5:5e:65:b3:e2  txqueuelen 1000  (Ethernet)

        RX packets 26834229  bytes 32714654885 (30.4 GiB)

        RX errors 0  dropped 0  overruns 0  frame 0

        TX packets 17357886  bytes 15549789731 (14.4 GiB)

        TX errors 0  dropped 0 overruns 0  carrier 0  collisions 0

 

br0: flags=4163<UP,BROADCAST,RUNNING,MULTICAST>  mtu 1500

        inet 10.0.0.224  netmask 255.255.255.0  broadcast 0.0.0.0

        ether e0:d5:5e:65:b3:e4  txqueuelen 1000  (Ethernet)

        RX packets 98356  bytes 10782869 (10.2 MiB)

        RX errors 0  dropped 10  overruns 0  frame 0

        TX packets 323  bytes 120619 (117.7 KiB)

        TX errors 0  dropped 0 overruns 0  carrier 0  collisions 0

 

br1: flags=4163<UP,BROADCAST,RUNNING,MULTICAST>  mtu 1500

        inet 10.0.0.224  netmask 255.255.255.0  broadcast 0.0.0.0

        ether e0:d5:5e:65:b3:e2  txqueuelen 1000  (Ethernet)

        RX packets 25979320  bytes 32186911931 (29.9 GiB)

        RX errors 0  dropped 10  overruns 0  frame 0

        TX packets 10793772  bytes 15010107947 (13.9 GiB)

        TX errors 0  dropped 0 overruns 0  carrier 0  collisions 0

 

br-7cd89d9eb953: flags=4099<UP,BROADCAST,MULTICAST>  mtu 1500

        inet 172.19.0.1  netmask 255.255.0.0  broadcast 172.19.255.255

        ether 02:42:53:7f:5f:e1  txqueuelen 0  (Ethernet)

        RX packets 0  bytes 0 (0.0 B)

        RX errors 0  dropped 0  overruns 0  frame 0

        TX packets 0  bytes 0 (0.0 B)

        TX errors 0  dropped 0 overruns 0  carrier 0  collisions 0

 

docker0: flags=4099<UP,BROADCAST,MULTICAST>  mtu 1500

        inet 172.17.0.1  netmask 255.255.0.0  broadcast 172.17.255.255

        ether 02:42:0b:a3:fb:eb  txqueuelen 0  (Ethernet)

        RX packets 0  bytes 0 (0.0 B)

        RX errors 0  dropped 0  overruns 0  frame 0

        TX packets 0  bytes 0 (0.0 B)

        TX errors 0  dropped 0 overruns 0  carrier 0  collisions 0

 

eth0: flags=6211<UP,BROADCAST,RUNNING,SLAVE,MULTICAST>  mtu 1500

        ether e0:d5:5e:65:b3:e4  txqueuelen 1000  (Ethernet)

        RX packets 98556  bytes 12180708 (11.6 MiB)

        RX errors 0  dropped 0  overruns 0  frame 0

        TX packets 330  bytes 121637 (118.7 KiB)

        TX errors 0  dropped 0 overruns 0  carrier 0  collisions 0

        device interrupt 18  

 

eth1: flags=6211<UP,BROADCAST,RUNNING,SLAVE,MULTICAST>  mtu 1500

        ether e0:d5:5e:65:b3:e2  txqueuelen 1000  (Ethernet)

        RX packets 26834229  bytes 32714654885 (30.4 GiB)

        RX errors 0  dropped 0  overruns 0  frame 0

        TX packets 17357886  bytes 15549789731 (14.4 GiB)

        TX errors 0  dropped 0 overruns 0  carrier 0  collisions 0

        device interrupt 16  memory 0xef700000-ef720000  

 

Link to comment
2 minutes ago, cluengas said:

I'm a bit puzzled because my server had been working flawlessly with the current network configuration until I upgraded to 6.12.0

Due to network changes v6.12.0 now needs that to be correctly configured.

 

3 minutes ago, cluengas said:

Anyway, please let me know which file I need to edit to change the network configuration.

Edit /boot/config/network.cfg change one of the IP addresses and reboot.

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  • 2 weeks later...

You can access the webui just after booting up, but you can’t access it after a few hours after booting up. The edge display keeps loading without returning any errors. The ports on the docker service are accessible, such as port 8096 of jellyfin. , the ip configured by the direct network card in the virtual machine is also accessible, but the unraid webui cannot be accessed

Using the commands provided in the post, I did not find the same error as in the post
hope that can provide a solution thanks

The virtual machine is not currently enabled, and unraid has only one network card

root@UNRAID:~# cat /etc/nginx/conf.d/servers.conf
#
# Listen on local socket for nchan publishers
#
server {
    listen unix:/var/run/nginx.socket default_server;
    location ~ /pub/(.*)$ {
        nchan_publisher;
        nchan_channel_id "$1";
        nchan_message_buffer_length $arg_buffer_length;
    }
    location ~ /nchan_stub_status$ {
        nchan_stub_status;
    }
}
#
# Always accept http requests from localhost
# ex: http://localhost
# ex: http://127.0.0.1
# ex: http://[::1]
#
server {
    listen 127.0.0.1:81; # lo
    listen 127.0.0.1:444; # lo
    listen [::1]:81; # lo
    listen [::1]:444; # lo
    #
    include /etc/nginx/conf.d/locations.conf;
}
#
# Port settings for http protocol
# ex: http://tower  (IP address resolved via NetBIOS)
# ex: http://tower.local  (IP address resolved via mDNS)
# ex: http://192.168.1.100
# ex: http://[::ffff:192.168.1.100]
#
server {
    listen 192.168.31.100:81 default_server; # br0
    listen 10.253.0.1:81 default_server; # wg0
    listen [fd00:6868:6868::63c]:81 default_server; # br0
    listen [fc00:253::1]:81 default_server; # wg0
    #
    location ~ /wsproxy/81/ { return 403; }
    include /etc/nginx/conf.d/locations.conf;
}

root@UNRAID:~# ifconfig
br0: flags=4163<UP,BROADCAST,RUNNING,MULTICAST>  mtu 1500
        inet 192.168.31.100  netmask 255.255.255.0  broadcast 0.0.0.0
        inet6 fe80::4ecc:6aff:fe6d:b221  prefixlen 64  scopeid 0x20<link>
        inet6 fd00:6868:6868:0:4ecc:6aff:fe6d:b221  prefixlen 64  scopeid 0x0<global>
        inet6 fd00:6868:6868::63c  prefixlen 128  scopeid 0x0<global>
        ether 4c:cc:6a:6d:b2:21  txqueuelen 1000  (Ethernet)
        RX packets 1741654  bytes 711537620 (678.5 MiB)
        RX errors 0  dropped 0  overruns 0  frame 0
        TX packets 4726591  bytes 4640681486 (4.3 GiB)
        TX errors 0  dropped 0 overruns 0  carrier 0  collisions 0

br-7d53774d62c8: flags=4099<UP,BROADCAST,MULTICAST>  mtu 1500
        inet 172.31.200.1  netmask 255.255.255.0  broadcast 172.31.200.255
        ether 02:42:18:13:c2:d1  txqueuelen 0  (Ethernet)
        RX packets 0  bytes 0 (0.0 B)
        RX errors 0  dropped 0  overruns 0  frame 0
        TX packets 0  bytes 0 (0.0 B)
        TX errors 0  dropped 0 overruns 0  carrier 0  collisions 0

docker0: flags=4163<UP,BROADCAST,RUNNING,MULTICAST>  mtu 1500
        inet 172.17.0.1  netmask 255.255.0.0  broadcast 172.17.255.255
        inet6 fd17::1  prefixlen 64  scopeid 0x0<global>
        inet6 fe80::1  prefixlen 64  scopeid 0x20<link>
        inet6 fe80::42:6fff:feaa:aae1  prefixlen 64  scopeid 0x20<link>
        ether 02:42:6f:aa:aa:e1  txqueuelen 0  (Ethernet)
        RX packets 3720971  bytes 4414205020 (4.1 GiB)
        RX errors 0  dropped 0  overruns 0  frame 0
        TX packets 1546794  bytes 688495753 (656.6 MiB)
        TX errors 0  dropped 0 overruns 0  carrier 0  collisions 0

eth0: flags=4419<UP,BROADCAST,RUNNING,PROMISC,MULTICAST>  mtu 1500
        inet6 fe80::4ecc:6aff:fe6d:b221  prefixlen 64  scopeid 0x20<link>
        ether 4c:cc:6a:6d:b2:21  txqueuelen 1000  (Ethernet)
        RX packets 1929172  bytes 756811557 (721.7 MiB)
        RX errors 0  dropped 52  overruns 0  frame 0
        TX packets 4817604  bytes 4665284252 (4.3 GiB)
        TX errors 0  dropped 0 overruns 0  carrier 0  collisions 0
        device interrupt 20  memory 0xfb400000-fb420000  

lo: flags=73<UP,LOOPBACK,RUNNING>  mtu 65536
        inet 127.0.0.1  netmask 255.0.0.0
        inet6 ::1  prefixlen 128  scopeid 0x10<host>
        loop  txqueuelen 1000  (Local Loopback)
        RX packets 92855  bytes 18026544 (17.1 MiB)
        RX errors 0  dropped 0  overruns 0  frame 0
        TX packets 92855  bytes 18026544 (17.1 MiB)
        TX errors 0  dropped 0 overruns 0  carrier 0  collisions 0

veth008b021: flags=4163<UP,BROADCAST,RUNNING,MULTICAST>  mtu 1500
        inet6 fe80::4c29:23ff:fe1f:6df3  prefixlen 64  scopeid 0x20<link>
        ether 4e:29:23:1f:6d:f3  txqueuelen 0  (Ethernet)
        RX packets 1112  bytes 1379724 (1.3 MiB)
        RX errors 0  dropped 0  overruns 0  frame 0
        TX packets 6226  bytes 1221527 (1.1 MiB)
        TX errors 0  dropped 0 overruns 0  carrier 0  collisions 0

veth101c5a4: flags=4163<UP,BROADCAST,RUNNING,MULTICAST>  mtu 1500
        inet6 fe80::a0a3:13ff:fe2a:f801  prefixlen 64  scopeid 0x20<link>
        ether a2:a3:13:2a:f8:01  txqueuelen 0  (Ethernet)
        RX packets 163  bytes 19923 (19.4 KiB)
        RX errors 0  dropped 0  overruns 0  frame 0
        TX packets 5303  bytes 968467 (945.7 KiB)
        TX errors 0  dropped 0 overruns 0  carrier 0  collisions 0

veth1defc4b: flags=4163<UP,BROADCAST,RUNNING,MULTICAST>  mtu 1500
        inet6 fe80::9018:2cff:feeb:400  prefixlen 64  scopeid 0x20<link>
        ether 92:18:2c:eb:04:00  txqueuelen 0  (Ethernet)
        RX packets 2869  bytes 69385968 (66.1 MiB)
        RX errors 0  dropped 0  overruns 0  frame 0
        TX packets 12127  bytes 1746656 (1.6 MiB)
        TX errors 0  dropped 0 overruns 0  carrier 0  collisions 0

veth2bb588f: flags=4163<UP,BROADCAST,RUNNING,MULTICAST>  mtu 1500
        inet6 fe80::48b8:bcff:fe90:6205  prefixlen 64  scopeid 0x20<link>
        ether 4a:b8:bc:90:62:05  txqueuelen 0  (Ethernet)
        RX packets 49  bytes 4003 (3.9 KiB)
        RX errors 0  dropped 0  overruns 0  frame 0
        TX packets 5175  bytes 922882 (901.2 KiB)
        TX errors 0  dropped 0 overruns 0  carrier 0  collisions 0

veth3763cde: flags=4163<UP,BROADCAST,RUNNING,MULTICAST>  mtu 1500
        inet6 fe80::7cd8:1eff:fe23:281d  prefixlen 64  scopeid 0x20<link>
        ether 7e:d8:1e:23:28:1d  txqueuelen 0  (Ethernet)
        RX packets 25  bytes 1846 (1.8 KiB)
        RX errors 0  dropped 0  overruns 0  frame 0
        TX packets 5201  bytes 920114 (898.5 KiB)
        TX errors 0  dropped 0 overruns 0  carrier 0  collisions 0

veth3cafa97: flags=4163<UP,BROADCAST,RUNNING,MULTICAST>  mtu 1500
        inet6 fe80::1c07:4bff:fe12:a763  prefixlen 64  scopeid 0x20<link>
        ether 1e:07:4b:12:a7:63  txqueuelen 0  (Ethernet)
        RX packets 26  bytes 1916 (1.8 KiB)
        RX errors 0  dropped 0  overruns 0  frame 0
        TX packets 5160  bytes 916304 (894.8 KiB)
        TX errors 0  dropped 0 overruns 0  carrier 0  collisions 0

veth4f334c3: flags=4163<UP,BROADCAST,RUNNING,MULTICAST>  mtu 1500
        inet6 fe80::4e2:87ff:fe56:d56b  prefixlen 64  scopeid 0x20<link>
        ether 06:e2:87:56:d5:6b  txqueuelen 0  (Ethernet)
        RX packets 25  bytes 1846 (1.8 KiB)
        RX errors 0  dropped 0  overruns 0  frame 0
        TX packets 5172  bytes 917296 (895.7 KiB)
        TX errors 0  dropped 0 overruns 0  carrier 0  collisions 0

veth76cf176: flags=4163<UP,BROADCAST,RUNNING,MULTICAST>  mtu 1500
        inet6 fe80::9877:22ff:fe84:4ac9  prefixlen 64  scopeid 0x20<link>
        ether 9a:77:22:84:4a:c9  txqueuelen 0  (Ethernet)
        RX packets 54  bytes 4585 (4.4 KiB)
        RX errors 0  dropped 0  overruns 0  frame 0
        TX packets 5165  bytes 922327 (900.7 KiB)
        TX errors 0  dropped 0 overruns 0  carrier 0  collisions 0

veth917b0fd: flags=4163<UP,BROADCAST,RUNNING,MULTICAST>  mtu 1500
        inet6 fe80::6c33:fcff:fe67:753f  prefixlen 64  scopeid 0x20<link>
        ether 6e:33:fc:67:75:3f  txqueuelen 0  (Ethernet)
        RX packets 7002  bytes 6963248 (6.6 MiB)
        RX errors 0  dropped 0  overruns 0  frame 0
        TX packets 2978  bytes 562652 (549.4 KiB)
        TX errors 0  dropped 0 overruns 0  carrier 0  collisions 0

vethb9e6800: flags=4163<UP,BROADCAST,RUNNING,MULTICAST>  mtu 1500
        inet6 fe80::d823:7cff:fe26:bc50  prefixlen 64  scopeid 0x20<link>
        ether da:23:7c:26:bc:50  txqueuelen 0  (Ethernet)
        RX packets 272845  bytes 24683640 (23.5 MiB)
        RX errors 0  dropped 0  overruns 0  frame 0
        TX packets 245238  bytes 521066078 (496.9 MiB)
        TX errors 0  dropped 0 overruns 0  carrier 0  collisions 0

vethc205716: flags=4163<UP,BROADCAST,RUNNING,MULTICAST>  mtu 1500
        inet6 fe80::a85b:3ff:feea:fac8  prefixlen 64  scopeid 0x20<link>
        ether aa:5b:03:ea:fa:c8  txqueuelen 0  (Ethernet)
        RX packets 92098  bytes 8838175 (8.4 MiB)
        RX errors 0  dropped 0  overruns 0  frame 0
        TX packets 73810  bytes 7836864 (7.4 MiB)
        TX errors 0  dropped 0 overruns 0  carrier 0  collisions 0

vethd7569b0: flags=4163<UP,BROADCAST,RUNNING,MULTICAST>  mtu 1500
        inet6 fe80::c1b:94ff:fe00:382d  prefixlen 64  scopeid 0x20<link>
        ether 0e:1b:94:00:38:2d  txqueuelen 0  (Ethernet)
        RX packets 4231337  bytes 4417078024 (4.1 GiB)
        RX errors 0  dropped 0  overruns 0  frame 0
        TX packets 1232190  bytes 160587844 (153.1 MiB)
        TX errors 0  dropped 0 overruns 0  carrier 0  collisions 0

vethdbb5ea1: flags=4163<UP,BROADCAST,RUNNING,MULTICAST>  mtu 1500
        inet6 fe80::60a9:2ff:fec8:b817  prefixlen 64  scopeid 0x20<link>
        ether 62:a9:02:c8:b8:17  txqueuelen 0  (Ethernet)
        RX packets 25  bytes 1846 (1.8 KiB)
        RX errors 0  dropped 0  overruns 0  frame 0
        TX packets 5109  bytes 912146 (890.7 KiB)
        TX errors 0  dropped 0 overruns 0  carrier 0  collisions 0

virbr0: flags=4099<UP,BROADCAST,MULTICAST>  mtu 1500
        inet 192.168.122.1  netmask 255.255.255.0  broadcast 192.168.122.255
        ether 52:54:00:4f:9e:e4  txqueuelen 1000  (Ethernet)
        RX packets 0  bytes 0 (0.0 B)
        RX errors 0  dropped 0  overruns 0  frame 0
        TX packets 0  bytes 0 (0.0 B)
        TX errors 0  dropped 0 overruns 0  carrier 0  collisions 0

wg0: flags=209<UP,POINTOPOINT,RUNNING,NOARP>  mtu 1420
        inet 10.253.0.1  netmask 255.255.255.255  destination 10.253.0.1
        inet6 fc00:253::1  prefixlen 128  scopeid 0x0<global>
        unspec 00-00-00-00-00-00-00-00-00-00-00-00-00-00-00-00  txqueuelen 1000  (UNSPEC)
        RX packets 3704  bytes 429384 (419.3 KiB)
        RX errors 0  dropped 0  overruns 0  frame 0
        TX packets 11373  bytes 13111268 (12.5 MiB)
        TX errors 9  dropped 0 overruns 0  carrier 0  collisions 0
 

unraid-diagnostics-20230709-1748.zip

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22 minutes ago, JorgeB said:

尝试关闭所有浏览器窗口,然后在几个小时后打开它,看看 GUI 是否启动,如果是,请再次关闭浏览器并继续重新测试。

I tried different devices, devices that did not open the browser just after booting up, Android, etc., all showed that they could not be loaded (there was no error message in the browser, this problem has appeared since I updated unraid on the 6th. And I just entered The diagnostics command is not available. The ssh interface has been stuck, and it will not show that the log collection is complete after waiting for an hour. So I can only provide yesterday’s log files (helpless

I just restarted unraid and it's definitely accessible now, but I'm not sure if it will happen after a while

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1 hour ago, namida said:

You can access the webui just after booting up, but you can’t access it after a few hours after booting up.

 

We are working on issues related to ipv6. For now I'd recommend going to Settings -> Network and configuring the system for ipv4 only

 

Also, it looks like you might be having issues when stopping the array. See https://forums.unraid.net/topic/141479-6122-array-stop-stuck-on-retry-unmounting-disk-shares/#comment-1281063

 

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  • 2 weeks later...

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