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Top Header LOG Link Opens Window, But Does Not Show Anything

Featured Replies

Hi...

 

Current version 6.1.3 - (Moved to it yesterday...so far so great.)

 

Option at the top right - LOG will open a window but the window never fills in.  It just is "Waiting for Server"

 

OS - Mac - Chrome Browser.

 

I can get to the System Log under TOOLS.

 

Any thoughts?

 

Thanks

 

(Side Note...Attachment size limited to 192K? Ouch.)

screenshot_1017.png.dc196b1c18fe4c34c79780d5029675c9.png

  • Community Expert

Dashboard - System Status - flash : log : docker

 

What do you have for the middle number (log)?

  • Author

Dashboard - System Status - flash : log : docker

 

What do you have for the middle number (log)?

 

Hi...2%

 

(1%, 2%, 1%)

  • Author

Any antivirus or adblocker software running? If so then exclude the GUI pages.

 

Other windows open just fine.  So does this one, it just never fills anything into the box.

 

It is trying to open...

 

http: //server/logging.htm?title=Log%20Information&cmd=/webGui/scripts/tail_log&arg1=syslog

I had the same thing happen last week. Nothing was filled based on the dashboard. I restarted unRAID and the computer I was using and then I could open the log window and see the log... Not sure why but it has been working fine since then  ???

  • Author

I had the same thing happen last week. Nothing was filled based on the dashboard. I restarted unRAID and the computer I was using and then I could open the log window and see the log... Not sure why but it has been working fine since then  ???

 

Done both.  Even tried another browser just for kicks.  The open window just waits for the server to send data that is never sent.  I can open other windows and the info shows in the windows.  I can also go to the tools area and see the log without issue.

I also tried multiple browsers before I restarted and it did not show anything on either. The restart was the only thing that worked for me.

http: //server/logging.htm?title=Log%20Information&cmd=/webGui/scripts/tail_log&arg1=syslog

 

Telnet into your server and do:

ping server

 

What does it show?

 

  • Author

http: //server/logging.htm?title=Log%20Information&cmd=/webGui/scripts/tail_log&arg1=syslog

 

Telnet into your server and do:

ping server

 

What does it show?

 

 

root@Server:~# ping server

PING Server (127.0.0.1) 56(84) bytes of data.

64 bytes from Server (127.0.0.1): icmp_seq=1 ttl=64 time=0.033 ms

64 bytes from Server (127.0.0.1): icmp_seq=2 ttl=64 time=0.036 ms

64 bytes from Server (127.0.0.1): icmp_seq=3 ttl=64 time=0.036 ms

64 bytes from Server (127.0.0.1): icmp_seq=4 ttl=64 time=0.035 ms

64 bytes from Server (127.0.0.1): icmp_seq=5 ttl=64 time=0.032 ms

64 bytes from Server (127.0.0.1): icmp_seq=6 ttl=64 time=0.037 ms

64 bytes from Server (127.0.0.1): icmp_seq=7 ttl=64 time=0.032 ms

Nothing seems wrong...

 

Can you open a new browser tab and copy & paste //server/logging.htm?title=Log%20Information&cmd=/webGui/scripts/tail_log&arg1=syslog directly to see if data is retrieved.

  • Author

Nothing seems wrong...

 

Can you open a new browser tab and copy & paste //server/logging.htm?title=Log%20Information&cmd=/webGui/scripts/tail_log&arg1=syslog directly to see if data is retrieved.

 

Good thought...

 

404 File not found

 

 

Interesting that does not show up in the window that opens but just waits.

404 File not found

 

This means the file "logging.htm" is not present in your system. Can you verify:

[b]# ls -l /usr/local/emhttp[/b]
total 24
lrwxrwxrwx  1 root root    5 Sep  3  2014 boot -> /boot
lrwxrwxrwx  1 root root    8 Sep  3  2014 log -> /var/log
[color=red]-rw-r--r--  1 root root 2618 May  4 21:26 logging.htm[/color]
lrwxrwxrwx  1 root root    4 Sep  3  2014 mnt -> /mnt
drwxr-xr-x 24 root root  480 Oct  2 16:47 plugins
-rw-r--r--  1 root root  381 Dec  6  2014 reboot.htm
-rw-r--r--  1 root root  385 Dec  6  2014 shutdown.htm
lrwxrwxrwx  1 root root   17 Sep  3  2014 state -> /var/local/emhttp
-rw-r--r--  1 root root  984 Aug  2 08:11 update.htm
-rw-r--r--  1 root root 4324 Aug 22 23:15 update.php
lrwxrwxrwx  1 root root   15 Nov 14  2014 webGui -> plugins/dynamix

  • Author

You would surely think so...But not the case...

 

root@Server:~# ls -l /usr/local/emhttp

total 24

lrwxrwxrwx  1 root root    5 Sep  3  2014 boot -> /boot/

lrwxrwxrwx  1 root root    8 Sep  3  2014 log -> /var/log/

-rw-r--r--  1 root root 2618 May  4 15:26 logging.htm

lrwxrwxrwx  1 root root    4 Sep  3  2014 mnt -> /mnt/

drwxr-xr-x 10 root root  200 Oct  2 07:30 plugins/

-rw-r--r--  1 root root  381 Dec  6  2014 reboot.htm

-rw-r--r--  1 root root  385 Dec  6  2014 shutdown.htm

lrwxrwxrwx  1 root root  17 Sep  3  2014 state -> /var/local/emhttp/

-rw-r--r--  1 root root  984 Aug  2 02:11 update.htm

-rw-r--r--  1 root root 4324 Aug 22 17:15 update.php

lrwxrwxrwx  1 root root  15 Nov 13  2014 webGui -> plugins/dynamix/

root@Server:~#

  • Author

Ever figure out what was causing this?

 

Nope.  Makes no sense.  It is like the server does not ever respond to the request. Browser just sits and waits.

  • Author

Interesting enough that if I open a browser and goto....

 

http: //server/logging.htm?title=Log%20Information&cmd=/webGui/scripts/tail_log&arg1=syslog

 

...nothing opens in the page.

 

If I just load...

 

http://server/logging.htm

 

...I get a DONE button.

 

It is NOT able to open a TAIL it seems.  This is very pondering it does not work.

Interesting enough that if I open a browser and goto....

 

http: //server/logging.htm?title=Log%20Information&cmd=/webGui/scripts/tail_log&arg1=syslog

 

...nothing opens in the page.

 

If I just load...

 

http://server/logging.htm

 

...I get a DONE button.

 

It is NOT able to open a TAIL it seems.  This is very pondering it does not work.

 

Can you check if the tail_log script has execution rights

#ls -l /usr/local/emhttp/webGui/scripts
-rwxr-xr-x 1 root root   481 Aug 18 10:30 agent
-rwxr-xr-x 1 root root   346 Aug 20 04:59 btrfs_balance
-rwxr-xr-x 1 root root   817 Aug 20 05:22 btrfs_scrub
-rwxr-xr-x 1 root root  4329 Aug 29 23:03 diagnostics
-rwxr-xr-x 1 root root   710 Aug 21 01:18 disk_size
-rwxrwxrwx 1 root root   565 Sep 26 09:31 ftpusers
-rwxrwxrwx 1 root root   678 Sep 26 03:01 localmaster
-rwxrwxrwx 1 root root 10394 Sep 27 11:32 monitor
-rwxr-xr-x 1 root root  1425 Aug 21 02:37 newperms
-rwxr-xr-x 1 root root  7953 Aug  8 02:16 notify
-rwxr-xr-x 1 root root   404 Aug 31  2014 pre
-rwxr-xr-x 1 root root   585 Aug 20 07:43 reiserfs_check
-rwxr-xr-x 1 root root   708 May 27 22:41 share_size
-rwxrwxrwx 1 root root  7010 Sep 27 11:33 statuscheck
[color=red]-rwxr-xr-x 1 root root    55 Aug  7 23:31 tail_log[/color]
-rwxr-xr-x 1 root root   487 Aug 20 07:43 xfs_check

  • Author

Hi...

 

Looks just like yours. Date and all.

Can you try getting a log on another computer?  I have the same issue on one of my PC's (has been that way since V5 with Dynamix), but on any other PC it works fine.  Browser doesn't seem to matter, but is definitely machine specific in my case.

 

One interesting thing that I just noticed today is that if I open it and leave the blank window on the PC that it doesn't work on, if I go to another PC, and open the log from the GUI, it will populate data in both PC's windows.  Here is the really weird part, it doesn't display the same data.  On the PC that always works, I can see the tail commands with the current timestamp, but on the problematic PC, it is leaving off the last about 20 entries.

  • Author

Can you try getting a log on another computer?  I have the same issue on one of my PC's (has been that way since V5 with Dynamix), but on any other PC it works fine.  Browser doesn't seem to matter, but is definitely machine specific in my case.

 

One interesting thing that I just noticed today is that if I open it and leave the blank window on the PC that it doesn't work on, if I go to another PC, and open the log from the GUI, it will populate data in both PC's windows.  Here is the really weird part, it doesn't display the same data.  On the PC that always works, I can see the tail commands with the current timestamp, but on the problematic PC, it is leaving off the last about 20 entries.

 

Tried another machine, and then another, nothing shows in the box.  Very strange.

  • 4 months later...

Sorry to dig up an old thread but same issue here on a new install of unraid licenced as a plus product.

 

Clicking log at the top right shows a blank page and it just continues to load, tested chrome and IE - same issue.

 

Logging into the shell and running tail_log generates output and the logging.htm file is present in /usr/local/emhttp so I'm stumped.  Did anyone get to the bottom of this issues as (touch wood) this is the only issue i'm seeing on my install.

 

Cheers,

 

Colin

  • Community Expert

Sorry to dig up an old thread but same issue here on a new install of unraid licenced as a plus product.

 

Clicking log at the top right shows a blank page and it just continues to load, tested chrome and IE - same issue.

 

Logging into the shell and running tail_log generates output and the logging.htm file is present in /usr/local/emhttp so I'm stumped.  Did anyone get to the bottom of this issues as (touch wood) this is the only issue i'm seeing on my install.

 

Cheers,

 

Colin

Do you have any adblockers or anything else that may be blocking your browsers?

Nope pretty much a vanilla windows install and AV is bit defender.

 

Clicking log opens a new window but it just stays blank.

Nope pretty much a vanilla windows install and AV is bit defender.

 

Clicking log opens a new window but it just stays blank.

Temporarily uninstall, (not just disable) your AV and see if the behaviour changes.

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