chip Posted December 29, 2016 Share Posted December 29, 2016 I have had my new MB/Mem/CPU in place for about two weeks. Today at some point I lost web access and share access. I could ping the server. I could browse to the root and get to the flash, cache drive, and unassigned drive but none of the share drives. I also could telnet into it and run diagnostics. When I looked at the login screen after I hooked up a monitor it says Tower login: grep:/etc/php-fpm.d/www.conf: No such file or directory multiple times. I have attached the log file from around time it started having issues. syslog.zip Quote Link to comment
trurl Posted December 29, 2016 Share Posted December 29, 2016 Since you say you could get diagnostics why didn't you post the complete diagnostics instead of just the syslog? Lots of this in your syslog. Any idea what it is? Dec 28 06:12:01 HPTower crond[2495]: failed parsing crontab for user root: # Monthly software - data backup - This command is run every 1st of the month†Quote Link to comment
chip Posted December 29, 2016 Author Share Posted December 29, 2016 Yeah I have a cron job I run but I don't recall ever seeing this error when it ran before - # Monthly software - data backup - This command is run every 1st of the month” 00 23 1 * * rsync -avh --progress --log-file=/mnt/cache/RSYNCSoftwareLOG.log --stats /mnt/user/files/software /mnt/disk3/unRAID_Monthly 00 4 1 * * rsync -avh --progress --log-file=/mnt/cache/RSYNCDataLOG.log --stats /mnt/user/files/Data /mnt/disk3/unRAID_Monthly Quote Link to comment
chip Posted December 29, 2016 Author Share Posted December 29, 2016 here is the complete diagnostics Diagnostics.zip Quote Link to comment
chip Posted December 29, 2016 Author Share Posted December 29, 2016 What is causing that cron job to try and run. Should run only 1st of the month. Quote Link to comment
BRiT Posted December 29, 2016 Share Posted December 29, 2016 Since you say you could get diagnostics why didn't you post the complete diagnostics instead of just the syslog? Lots of this in your syslog. Any idea what it is? Dec 28 06:12:01 HPTower crond[2495]: failed parsing crontab for user root: # Monthly software - data backup - This command is run every 1st of the month†Those 3 characters at the front of the cronfile are Unicode Byte Marks. You need to modify or delete and recreate the file using a normal Ascii file editor instead of a Unicode text editor. Quote Link to comment
chip Posted December 29, 2016 Author Share Posted December 29, 2016 This file shouldn't even run though as it is set to run 1st of the month. Also I use notepad ++ to edit my cron jobs. What is causing this to try and run? Quote Link to comment
BRiT Posted December 29, 2016 Share Posted December 29, 2016 The file is parsed every time cron does its thing, which is more than once a month. Since it cant parse it you get the errors. Correct the unicode byte order mark on the file and your errors go away. Quote Link to comment
chip Posted December 29, 2016 Author Share Posted December 29, 2016 So as a test I deleted all but the top line - # Monthly software - data backup - This command is run every 1st of the month Now it says it can' parse it and added "Generated parity check schedule" to the end of it. Quote Link to comment
chip Posted January 5, 2017 Author Share Posted January 5, 2017 Issues again today things were fine this morning. All I did was try to rename a folder and things started to get odd - Can't get to webui Can't run diagnostics from telnet Can't get to shares Can telnet and if I run this tail -f --lines=99 /var/log/syslog I don't see anything that stands out for today. Can ping Can get to root of server but not into any shares I am not in front of it at the moment so not sure if anything is on the screen either. Quote Link to comment
chip Posted January 6, 2017 Author Share Posted January 6, 2017 At the monitor it says Tower login: grep:/etc/php-fpm.d/www.conf: No such file or directory What does that Mean? Interesting after a restart and starting up the array I noticed that the above popped up on the screen. Why is that? Quote Link to comment
chip Posted January 6, 2017 Author Share Posted January 6, 2017 Again today. Can't run diagnostics. Can't get to shares. Once in a while I can get to my disk shares but not my shares Can telnet into it again. My VM is running fine which is on unmounted disk. I can get to my Plex web page for my docker as well as my handbrake. Also what is the best way to reboot this from putty? I looked at this - http://www.lime-technology.com/wiki/index.php/Manage_from_Telnet but no good. Quote Link to comment
Squid Posted January 7, 2017 Share Posted January 7, 2017 If diagnostics is hanging when trying to run it, then instead post the syslog here. (When its in a failing state) Quote Link to comment
chip Posted January 11, 2017 Author Share Posted January 11, 2017 Ok I had the same thing happen again at around 9pm last night. We had just finished using plex. The only log item in my log file is this around that time. kernel: mdcmd (44): spindown 0 I can't get to the web browser. I can't browse shares I could telnet I can randomly get to \\ip of machines\disk1 etc hptower-diagnostics-20170111-0633.zip Quote Link to comment
gsd2012 Posted January 12, 2017 Share Posted January 12, 2017 Chip, If you figure out what the "grep:/etc/php-fpm.d/www.conf: No such file or directory" is let me know I have been getting it off and on over the last month. It does not seem to affect anything just keeps scrolling up the terminal screen. Thanks At the monitor it says Tower login: [glow=red,2,300]grep:/etc/php-fpm.d/www.conf: No such file or directory[/glow] What does that Mean? Interesting after a restart and starting up the array I noticed that the above popped up on the screen. Why is that? Quote Link to comment
chip Posted January 12, 2017 Author Share Posted January 12, 2017 Yep not sure and like I said I get it right when I start the array but this isn't doing any harm. Quote Link to comment
gsd2012 Posted January 13, 2017 Share Posted January 13, 2017 Yeah same here, just waiting on a solution for it. Yep not sure and like I said I get it right when I start the array but this isn't doing any harm. Quote Link to comment
Squid Posted January 13, 2017 Share Posted January 13, 2017 From the recycle bin plugin http://lime-technology.com/forum/index.php?topic=42729.msg514005#msg514005 Not sure if dlandon issued an update to fix or not... Quote Link to comment
chip Posted January 26, 2017 Author Share Posted January 26, 2017 It happened again tonight No web access, lost access to shares...... Can Telnet, ping can't run diagnostics from telnet. just sits at "Starting diagnostics collection...... Is there a way to start from scratch but keep data and drive configuration? Thanks Chad Quote Link to comment
trurl Posted January 26, 2017 Share Posted January 26, 2017 Is there a way to start from scratch but keep data and drive configuration? Not obvious it will help, but see Upgrading to V6 linked in my sig. It has instructions on doing a clean install. Quote Link to comment
trurl Posted January 26, 2017 Share Posted January 26, 2017 Might be worth a try to just run Fix Common Problems plugin Troubleshooting mode. Quote Link to comment
chip Posted January 26, 2017 Author Share Posted January 26, 2017 Might be worth a try to just run Fix Common Problems plugin Troubleshooting mode. OK I turned TM on. Quote Link to comment
unTER Posted January 30, 2017 Share Posted January 30, 2017 Chip, If you figure out what the "grep:/etc/php-fpm.d/www.conf: No such file or directory" is let me know I have been getting it off and on over the last month. It does not seem to affect anything just keeps scrolling up the terminal screen. Thanks At the monitor it says Tower login: [glow=red,2,300]grep:/etc/php-fpm.d/www.conf: No such file or directory[/glow] What does that Mean? Interesting after a restart and starting up the array I noticed that the above popped up on the screen. Why is that? I think I get Tower login: grep:/etc/php-fpm.d/www.conf: No such file or directory from having the Tips and Tricks plugin installed. I see that message immediately upon booting my server, but then if I go into Tips and Tricks, the message repeats on the screen eight more times. Quote Link to comment
chip Posted February 5, 2017 Author Share Posted February 5, 2017 Ok happened again. Lost web access, share access. THis time I could run diagnostics from putty Also I was running Trouble shooting mode and it last ran a dump file on 2/2/15 why would that be? hptower-diagnostics-20170205-1018.zip Quote Link to comment
Squid Posted February 5, 2017 Share Posted February 5, 2017 FCP in troubleshooting mode was not running. (You have to re-enable troubleshooting mode after every reboot) Nothing outright obvious in the syslog beyond your Hitachi drive (looks like its mounted outside of the array) having problems either with its controller or the cabling to it. Quote Link to comment
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