Unassigned Devices - Managing Disk Drives and Remote Shares Outside of The Unraid Array

[UnKwicks]

11 hours ago, dlandon said:

Post diagnostics.

Sure, I appreciate your support.

Whats interesting is is that the only time a spin down attempt is visible in the logs when I clicked the green circle the first time ever:

Jan  7 16:06:42 Tower  emhttpd: WD_Elements_25A3_324C47365244344B-0:0 (sdh) 512 39063584768
Jan  7 16:06:42 Tower  emhttpd: read SMART /dev/sdh
Jan  7 16:17:55 Tower  emhttpd: spinning down /dev/sdh
Jan  7 16:18:03 Tower  emhttpd: sdspin /dev/sdh down: 1

It did not spin down but the attempt is visible. After that I clicked the green circle in the following troubleshooting process for sure another 5-10 times. But non of those attempts is visible in the logs.

tower-diagnostics-20230108-1046.zip

[dlandon]

5 hours ago, UnKwicks said:

Sure, I appreciate your support.

Whats interesting is is that the only time a spin down attempt is visible in the logs when I clicked the green circle the first time ever:

Jan  7 16:06:42 Tower  emhttpd: WD_Elements_25A3_324C47365244344B-0:0 (sdh) 512 39063584768
Jan  7 16:06:42 Tower  emhttpd: read SMART /dev/sdh
Jan  7 16:17:55 Tower  emhttpd: spinning down /dev/sdh
Jan  7 16:18:03 Tower  emhttpd: sdspin /dev/sdh down: 1

It did not spin down but the attempt is visible. After that I clicked the green circle in the following troubleshooting process for sure another 5-10 times. But non of those attempts is visible in the logs.

tower-diagnostics-20230108-1046.zip 167.99 kB · 1 download

Update to 6.11.5 and see if the issue continues.  If it does, post new diagnostics.

[UnKwicks]

16 hours ago, dlandon said:

Update to 6.11.5 and see if the issue continues.  If it does, post new diagnostics.

Not sure if its because of the update but its partial solved now. When I detach the device it spins down after about 30 min. I can go with this

[slimshizn]

Thanks for the updates, very much appreciated staying on top of things. I always try to stay updated if possible, but it seems there's been quite a few lately. Is there a way to just stay at a stable version? I'm not moving my main server over from 6.10.3 just yet.

Edited January 9, 2023 by slimshizn
fix

[ClintE]

Hello,

 

Haven't seen anything like this in cursory scan of posts here, but that's not saying there's nothing in here about the issue.

 

After installation of UD plugin, when starting array, I get the unRAID "busy" indicator for a bit, then it flashes the screen with all the buttons (for when array is started), then all I get are reboot and shutdown buttons. Array does not start. If I reboot, then I get Start Array button with the other two, reboot and shutdown. Attempt to start array results in same. No other plugins installed except for CA Apps. This is happening with two servers. 6.11.5.

 

Thanks!

[dlandon]

2 minutes ago, ClintE said:

Hello,

 

Haven't seen anything like this in cursory scan of posts here, but that's not saying there's nothing in here about the issue.

 

After installation of UD plugin, when starting array, I get the unRAID "busy" indicator for a bit, then it flashes the screen with all the buttons (for when array is started), then all I get are reboot and shutdown buttons. Array does not start. If I reboot, then I get Start Array button with the other two, reboot and shutdown. Attempt to start array results in same. No other plugins installed except for CA Apps. This is happening with two servers. 6.11.5.

 

Thanks!

Post diagnostics.

[trurl]

3 minutes ago, ClintE said:

No other plugins installed except for CA Apps.

How does it behave if you boot in SAFE mode?

[ClintE]

2 hours ago, dlandon said:

Post diagnostics.

 

ur1-diagnostics-20230110-1338.zip

[ClintE]

2 hours ago, trurl said:

How does it behave if you boot in SAFE mode?

Same as if uninstalling plugin, array starts.

[dlandon]

22 minutes ago, ClintE said:

 

ur1-diagnostics-20230110-1338.zip 115.4 kB · 1 download

Remove the settings in the smb-extra.conf file.  Install UD and post another diagnostics.

[ClintE]

20 minutes ago, dlandon said:

Remove the settings in the smb-extra.conf file.  Install UD and post another diagnostics.

Much appreciated!

ur1-diagnostics-20230110-1441.zip

[dlandon]

4 hours ago, ClintE said:

Much appreciated!

ur1-diagnostics-20230110-1441.zip 123.98 kB · 0 downloads

Your array is started.  Post a screen shot of what you are seeing.

[ClintE]

2 hours ago, dlandon said:

Your array is started.  Post a screen shot of what you are seeing.

After start array button press, I get "resend" requester twice from browser (Firefox). Same on other browser (Chrome).

[dlandon]

16 minutes ago, ClintE said:

After start array button press, I get "resend" requester twice from browser (Firefox). Same on other browser (Chrome).

I am very confused.  How did you start the array if the start array button is not visible?  Your array is not running in the screen shot either.

 

And, you said yo see the same thing when you boot in the safe mode with UD installed?  What about in safe mode without UD being installed?

[ClintE]

14 hours ago, dlandon said:

I am very confused.  How did you start the array if the start array button is not visible?  Your array is not running in the screen shot either.

 

And, you said yo see the same thing when you boot in the safe mode with UD installed?  What about in safe mode without UD being installed?

After reboot, start array button is available. After hitting start button, I get the "resend" requester twice before getting the screen without stop array button, just reboot and shutdown.

 

When booting in safe mode, array starts, whether UD is installed or not. Then I get all array control buttons available.

 

Update: Noticed the status bar at bottom of screen says "Array Stopped" and "Stale Configuration". Docker containers and a single VM working.

Edited January 11, 2023 by ClintE
Update

[sittingmongoose]

I have 2 unraid servers, both running 6.11.5 connected locally via a ubiquiti switch and 10g ethernet.  I have the media shares mounted via NFS on both servers via the unassigned devices plugin.  I have noticed every few days though that the shares seem to disconnect?  It is weird though, dockers can continue to use the share, so like Plex still has access, but if I restart a docker that uses that share, it will fail and I will need to unmount and mount the share again.  I am attaching my logs and diagnostics when it happens.  I am mostly referring to the "Media2" share.

9900k-diagnostics-20230108-0125.zip 9900k-syslog-20230108-0124.zip

[kkmedia]

Greetings!  

 

I have been having this really weird problem with a Remote SMB share for a while now and finally I have had enough of it, so I am hoping somebody can help me figure out and fix this problem 

 

Ok, where do I start, I have a remote SMB share where I store my Media and any files that are handled by SABnzbd and Sonarr, both Docker containers are on my Unraid server.  When I have this problem, I would normally reboot the server and the remote SMB share shows the proper storage values, then if SABnzbd starts downloading too many files at once, let's say 10 for arguments sake, all of a sudden, it gets paused and when I check, it shows this:

 

Then when I check the status of that remote share, I get this:

 

 

I do have another remote share on that same computer and it does not have this problem.

 

So what I have to end up doing is rebooting my UNraid server and everything goes back to normal, until of course SABnzbd starts downloading multiple files again.  I have attached my diagnostics files, believe me, you might find numerous problems, but I am more than willing to take any negative feedback as long as I can get them fixed!

 

Thank you in advance.

 

kkmedia

kkmedia-unraid-diagnostics-20230110-1545.zip

[dlandon]

15 minutes ago, kkmedia said:

Greetings!  

 

I have been having this really weird problem with a Remote SMB share for a while now and finally I have had enough of it, so I am hoping somebody can help me figure out and fix this problem 

 

Ok, where do I start, I have a remote SMB share where I store my Media and any files that are handled by SABnzbd and Sonarr, both Docker containers are on my Unraid server.  When I have this problem, I would normally reboot the server and the remote SMB share shows the proper storage values, then if SABnzbd starts downloading too many files at once, let's say 10 for arguments sake, all of a sudden, it gets paused and when I check, it shows this:

 

Then when I check the status of that remote share, I get this:

 

 

I do have another remote share on that same computer and it does not have this problem.

 

So what I have to end up doing is rebooting my UNraid server and everything goes back to normal, until of course SABnzbd starts downloading multiple files again.  I have attached my diagnostics files, believe me, you might find numerous problems, but I am more than willing to take any negative feedback as long as I can get them fixed!

 

Thank you in advance.

 

kkmedia

kkmedia-unraid-diagnostics-20230110-1545.zip 251.74 kB · 0 downloads

Start by going to Settings->Unassigned Devices and set the Debug Log Level to 'None'.  The log is full of debug messages and it is impossible to find any relevant log messages.  Rebooot to clear up the log, then post diagnostics again once you have the problem.

[kkmedia]

@dlandon Thank you for your quick response, I will be sure to follow your instructions and post the diagnostics file once it happens again!  Thanks again!

[kkmedia]

@dlandon As promised, here is the latest diagnostics file. AAAI made sure to change the Debug log Level to "none" and rebooted my computer!

 

Have a great day!

 

kkmedia

kkmedia-unraid-diagnostics-20230112-0922.zip

[dlandon]

29 minutes ago, kkmedia said:

@dlandon As promised, here is the latest diagnostics file. AAAI made sure to change the Debug log Level to "none" and rebooted my computer!

 

Have a great day!

 

kkmedia

kkmedia-unraid-diagnostics-20230112-0922.zip 286.12 kB · 0 downloads

I'm not seeing a reason for your remote shares to fail.

 

Why are you logging so much in your smb-extra.conf?  It makes the log very hard to read.

log level = 3
logging = syslog

 

Try the following:

• Turn off SMB Multichannel.
• Turn off macOs Interoperability.
• Turn off NetBIOS.  It doesn't look like you need it.

If none of that fixes your issue, turn off the excessive SMB logging and post another diagnostics so I stand a chance of being able to read your log.

[sittingmongoose]

On 1/11/2023 at 11:28 AM, sittingmongoose said:

I have 2 unraid servers, both running 6.11.5 connected locally via a ubiquiti switch and 10g ethernet.  I have the media shares mounted via NFS on both servers via the unassigned devices plugin.  I have noticed every few days though that the shares seem to disconnect?  It is weird though, dockers can continue to use the share, so like Plex still has access, but if I restart a docker that uses that share, it will fail and I will need to unmount and mount the share again.  I am attaching my logs and diagnostics when it happens.  I am mostly referring to the "Media2" share.

9900k-diagnostics-20230108-0125.zip 388.72 kB · 0 downloads 9900k-syslog-20230108-0124.zip 16.51 kB · 0 downloads

Any thoughts on my issue?

[dlandon]

10 hours ago, sittingmongoose said:

Any thoughts on my issue?

You have several problems.  The first is a mover issue:

Jan  3 12:06:37 9900K  move: error: move, 392: No such file or directory (2): lstat: /mnt/cache/Media/Usenet/IncompleteSab/Rodney.King.2017.2160p.WEB-DL.DD5.1.HEVC-PLAYREADY
Jan  3 12:13:56 9900K  move: error: move, 392: No such file or directory (2): lstat: /mnt/cache/Media/TV Shows/Recordings/The View (1997)/Season 26/The View (1997) - S26E72 - The View.log
Jan  3 12:13:56 9900K  move: error: move, 392: No such file or directory (2): lstat: /mnt/cache/Media/TV Shows/Recordings/The View (1997)/Season 26/The View (1997) - S26E72 - The View.txt
Jan  3 12:13:56 9900K  move: error: move, 392: No such file or directory (2): lstat: /mnt/cache/Media/TV Shows/Recordings/The View (1997)/Season 26/The View (1997) - S26E72 - The View.logo.txt

 

Review where you are downloading your media and how it is handled.

 

Networking issues?

Dec 28 12:01:32 9900K unassigned.devices: Warning: shell_exec(/bin/df '/mnt/remotes/NAS1_user-pool.nas1megashare' --output=size,used,avail | /bin/grep -v '1K-blocks' 2>/dev/null) took longer than 10s!
### [PREVIOUS LINE REPEATED 7 TIMES] ###
Dec 28 12:18:55 9900K kernel: NFS: server NAS1 error: fileid changed
Dec 28 12:18:55 9900K kernel: fsid 0:81: expected fileid 0x90300038c16f49c, got 0x35000001901735
Dec 28 12:18:55 9900K kernel: NFS: server NAS1 error: fileid changed
Dec 28 12:18:55 9900K kernel: fsid 0:81: expected fileid 0x901000007a287b3, got 0x35000001901733
Dec 28 12:19:03 9900K kernel: NFS: server NAS1 error: fileid changed
Dec 28 12:19:03 9900K kernel: fsid 0:81: expected fileid 0x901000100000088, got 0x35000001901726
Dec 28 12:27:00 9900K unassigned.devices: Warning: shell_exec(/bin/df '/mnt/remotes/NAS1_user-pool.nas1megashare' --output=size,used,avail | /bin/grep -v '1K-blocks' 2>/dev/null) took longer than 10s!
### [PREVIOUS LINE REPEATED 14 TIMES] ###
Dec 28 12:43:52 9900K kernel: NFS: server NAS1 error: fileid changed
Dec 28 12:43:52 9900K kernel: fsid 0:81: expected fileid 0x9070001aa8dabc6, got 0x3500000190184f
Dec 28 13:02:55 9900K unassigned.devices: Warning: shell_exec(/bin/df '/mnt/remotes/NAS1_user-pool.nas1megashare' --output=size,used,avail | /bin/grep -v '1K-blocks' 2>/dev/null) took longer than 10s!
### [PREVIOUS LINE REPEATED 1 TIMES] ###
Dec 28 13:08:15 9900K kernel: NFS: server NAS1 error: fileid changed
Dec 28 13:08:15 9900K kernel: fsid 0:81: expected fileid 0x902000113194415, got 0x3500000190185e
Dec 28 13:08:17 9900K kernel: NFS: server NAS1 error: fileid changed
Dec 28 13:08:17 9900K kernel: fsid 0:81: expected fileid 0x90d0000000000bf, got 0x35000001901863
Dec 28 13:11:21 9900K kernel: NFS: server NAS1 error: fileid changed
Dec 28 13:11:21 9900K kernel: fsid 0:81: expected fileid 0x3500000190166e, got 0x90d000406b01385

 

[sittingmongoose]

4 hours ago, dlandon said:

You have several problems.  The first is a mover issue:

Jan  3 12:06:37 9900K  move: error: move, 392: No such file or directory (2): lstat: /mnt/cache/Media/Usenet/IncompleteSab/Rodney.King.2017.2160p.WEB-DL.DD5.1.HEVC-PLAYREADY
Jan  3 12:13:56 9900K  move: error: move, 392: No such file or directory (2): lstat: /mnt/cache/Media/TV Shows/Recordings/The View (1997)/Season 26/The View (1997) - S26E72 - The View.log
Jan  3 12:13:56 9900K  move: error: move, 392: No such file or directory (2): lstat: /mnt/cache/Media/TV Shows/Recordings/The View (1997)/Season 26/The View (1997) - S26E72 - The View.txt
Jan  3 12:13:56 9900K  move: error: move, 392: No such file or directory (2): lstat: /mnt/cache/Media/TV Shows/Recordings/The View (1997)/Season 26/The View (1997) - S26E72 - The View.logo.txt

 

Review where you are downloading your media and how it is handled.

 

Networking issues?

Dec 28 12:01:32 9900K unassigned.devices: Warning: shell_exec(/bin/df '/mnt/remotes/NAS1_user-pool.nas1megashare' --output=size,used,avail | /bin/grep -v '1K-blocks' 2>/dev/null) took longer than 10s!
### [PREVIOUS LINE REPEATED 7 TIMES] ###
Dec 28 12:18:55 9900K kernel: NFS: server NAS1 error: fileid changed
Dec 28 12:18:55 9900K kernel: fsid 0:81: expected fileid 0x90300038c16f49c, got 0x35000001901735
Dec 28 12:18:55 9900K kernel: NFS: server NAS1 error: fileid changed
Dec 28 12:18:55 9900K kernel: fsid 0:81: expected fileid 0x901000007a287b3, got 0x35000001901733
Dec 28 12:19:03 9900K kernel: NFS: server NAS1 error: fileid changed
Dec 28 12:19:03 9900K kernel: fsid 0:81: expected fileid 0x901000100000088, got 0x35000001901726
Dec 28 12:27:00 9900K unassigned.devices: Warning: shell_exec(/bin/df '/mnt/remotes/NAS1_user-pool.nas1megashare' --output=size,used,avail | /bin/grep -v '1K-blocks' 2>/dev/null) took longer than 10s!
### [PREVIOUS LINE REPEATED 14 TIMES] ###
Dec 28 12:43:52 9900K kernel: NFS: server NAS1 error: fileid changed
Dec 28 12:43:52 9900K kernel: fsid 0:81: expected fileid 0x9070001aa8dabc6, got 0x3500000190184f
Dec 28 13:02:55 9900K unassigned.devices: Warning: shell_exec(/bin/df '/mnt/remotes/NAS1_user-pool.nas1megashare' --output=size,used,avail | /bin/grep -v '1K-blocks' 2>/dev/null) took longer than 10s!
### [PREVIOUS LINE REPEATED 1 TIMES] ###
Dec 28 13:08:15 9900K kernel: NFS: server NAS1 error: fileid changed
Dec 28 13:08:15 9900K kernel: fsid 0:81: expected fileid 0x902000113194415, got 0x3500000190185e
Dec 28 13:08:17 9900K kernel: NFS: server NAS1 error: fileid changed
Dec 28 13:08:17 9900K kernel: fsid 0:81: expected fileid 0x90d0000000000bf, got 0x35000001901863
Dec 28 13:11:21 9900K kernel: NFS: server NAS1 error: fileid changed
Dec 28 13:11:21 9900K kernel: fsid 0:81: expected fileid 0x3500000190166e, got 0x90d000406b01385

 

Any idea where to start with the networking issue?  

[dlandon]

8 hours ago, sittingmongoose said:

Any idea where to start with the networking issue?  

There can be many reasons for a network issue.  Try rebooting all the network equipment - router, switches, and servers.

 

You need to take a look at how you are managing your downloads.  Work on stopping the mover issues.