rlentz2022 Posted September 5, 2022 Share Posted September 5, 2022 Hopefully I'm not duplicating a thread for this matter... I have two different Unraid servers on my network. The first one connected and is backing up properly with My Servers App. My second one says "Activated", but will not back up the flash no matter what I do. Here is screenshots and the logs. As you can probably tell, This is a BRAND new install with nothing except a couple apps... Any help appreciated testingrig2022-diagnostics-20220905-1818.zip 1 Quote Link to comment
dopeytree Posted September 6, 2022 Share Posted September 6, 2022 Same it says 'rate limited' Quote Link to comment
dvalle07 Posted September 6, 2022 Share Posted September 6, 2022 (edited) Having the same issue. There was a patch for the plugin a few days back but still hasnt changed my status. Mine says " Failed to sync flash backup" Even after signing out of Unraid.net, reinitializing..etc.. Edited September 6, 2022 by dvalle07 Quote Link to comment
andrewvu Posted September 6, 2022 Share Posted September 6, 2022 Same here, latest patch applied but still no success. Quote Link to comment
ces1965 Posted September 7, 2022 Share Posted September 7, 2022 not working for me either Quote Link to comment
ljm42 Posted September 7, 2022 Share Posted September 7, 2022 Thanks for letting us know you're still having issues. I am seeing intermittent errors as well but after retrying a few times it always connects. We are going to do another round of server side tweaks before asking for your logs. In the meantime, if your online flash backup is out of date please make a manual backup of your flash drive by going to Main -> Boot Device -> Flash -> Flash Device Settings -> Flash Backup 2 1 Quote Link to comment
gdeater Posted September 7, 2022 Share Posted September 7, 2022 (edited) I have the same issue. as of 9/12/22 10pm my issue appears to be resolved. Edited September 13, 2022 by gdeater Resolved Quote Link to comment
ljm42 Posted September 7, 2022 Share Posted September 7, 2022 1 minute ago, gdeater said: I have the same issue. please see my post right above yours Quote Link to comment
andrewvu Posted September 7, 2022 Share Posted September 7, 2022 2 hours ago, ljm42 said: Thanks for letting us know you're still having issues. I am seeing intermittent errors as well but after retrying a few times it always connects. We are going to do another round of server side tweaks before asking for your logs. In the meantime, if your online flash backup is out of date please make a manual backup of your flash drive by going to Main -> Boot Device -> Flash -> Flash Device Settings -> Flash Backup When we encounter a failure, what should we be doing to "retry"? Simply pressing the "Update" button or should we be retinitializing or deactivating and reactivating? Without fail it says "Failed to sync flash backup" for me, and it hasn't once connected, so I'm just wanting to check I'm pressing the right buttons to try and get it working. Thank you. 1 Quote Link to comment
ljm42 Posted September 8, 2022 Share Posted September 8, 2022 Nothing really for you to try manually at the moment, just use the system normally and it will retry connecting when it sees changes. We are going to do another round of server side tweaks before asking for your logs. 1 Quote Link to comment
Maz Posted September 9, 2022 Share Posted September 9, 2022 (edited) Same problem with the latest my servers plugin 2022.09.06.2108 - Failed to sync flash backup. Edited September 9, 2022 by Maz 1 Quote Link to comment
jeb0921 Posted September 10, 2022 Share Posted September 10, 2022 Having the same issue. everything is up to date, but flash will not backup with myserver. Quote Link to comment
ucdinh Posted September 10, 2022 Share Posted September 10, 2022 I will wait for further instructions, but I am also running into the same issue. Quote Link to comment
MrBeast Posted September 11, 2022 Share Posted September 11, 2022 I have the same issue as well - But will also wait for an update from the admins Thanks in advance! Quote Link to comment
NoPushups Posted September 12, 2022 Share Posted September 12, 2022 having the same issue as well Quote Link to comment
MrBeast Posted September 13, 2022 Share Posted September 13, 2022 On 9/11/2022 at 6:00 PM, MrBeast said: I have the same issue as well - But will also wait for an update from the admins Thanks in advance! Since this morning the flash backup message has just changed to "up-to-date" and I can also download the backup from the dashboard. 👍 rom my side nothing has been modified - so something seems to have been adjusted on the server side? 3 Quote Link to comment
andrewvu Posted September 13, 2022 Share Posted September 13, 2022 Based on Mr Beast's comment I just clicked reinitialize and can confirm it now reads "up-to-date" for me as well. Many thanks. 1 Quote Link to comment
Yogile Posted September 13, 2022 Share Posted September 13, 2022 I thought the flash backup didn't work because of the cache flush on the server side. About two hours ago, I tried to activate the flash backup. I found it worked. Maybe some configuration was done on the server side. 1 Quote Link to comment
ljm42 Posted September 14, 2022 Share Posted September 14, 2022 We are indeed seeing improvements, thanks for confirming you are able to connect now! There is still one more thing we want to resolve on our end before declaring this fixed and moving on to tracking down individual system issues. Thanks for your patience. Quote Link to comment
Nasha Posted September 16, 2022 Share Posted September 16, 2022 I don't seem to be able to get a backup loaded. System is only a few weeks into deployment, and only discovered earlier that i had to "activate" the flash backup feature (the whole My Servers concept is a new feature since i last used unraid), so in reality it's only been a few hours since i activated - but yeh no love in that time. Will follow this thread for the all clear @ljm42 , and then report if i'm stilll experiencing errors after this. Quote Link to comment
Nasha Posted September 18, 2022 Share Posted September 18, 2022 @JoeUnraidUser if you read a few posts up, there are still some issues with this function, and has yet to be declared fully functional. Keep an eye on this thread for updates Quote Link to comment
dopeytree Posted September 18, 2022 Share Posted September 18, 2022 Is now working just had a look and it says updated. Then if you go to the https://forums.unraid.net/my-servers/ it should say something like 'generate flash backup'. Quote Link to comment
cadamwil Posted September 20, 2022 Share Posted September 20, 2022 Just checking if this is still an issue. I am getting Quote Unable to connect to backup.unraid.net:22 However, when I try to SSH to backup.unraid.net from the console, I get the Quote Permission denied (publickey). However, when I try the Update button on the flash backup, I don't see SSH (TCP 22) traffic passing through my firewall, I only see it when I manually try from the console. Quote Link to comment
cadamwil Posted September 21, 2022 Share Posted September 21, 2022 (edited) With great troubleshooting help from @ljm42 we narrowed the issue down to an incorrect DNS setting which was likely causing a timeout. Once the DNS servers were all responding, the issue was resolved. Edited September 21, 2022 by cadamwil Corrected mention and revised language to be less terse and more thankful 1 Quote Link to comment
trurl Posted September 21, 2022 Share Posted September 21, 2022 Mine seemed to be fine until I updated it just now. Now I am getting red triangle, mouseover says "rate limited" Quote Link to comment
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