HI all,

 

Two days in a row my Main tab in the UI goes blank. I tried other browsers to make sure it was not a browser issues and it was the same. Everything seems to be online (shares, VMs, containers) - just the main tab of the UI is blank. Has anyone seen this issue? Or way to resolve? Thanks!

 

Do you mean that you can see the main page but no devices appears or not even that?

Correct.

 

"Main" tab was accessible, but it only displayed the various sections with no info within each section (array devices, pool devices, the ZFS master plugin).

 

The array operation portion on the bottom was still there and working. All other tabs in the UI seemed accessible. 

 

I saw it yesterday morning for the first time and a reboot brought back the main tab. Today was the second time and a reboot brought it back again. 

 

currently running v6.12.6 

This is a known issue, though it's not always reproducible, logging out of the GUI and waiting at least 30 secs before logging back in usually helps, try 6.12.7 once available and re-test, it may fix this.

Thanks for the quick info Jorge!!

 

Ill keep an eye out for 6.12.7. & and ill try the 30-second wait if i see it again. Appreciate the help!

Just had this happen to me again, was a long time since last it happened. Tried logging out (waiting a couple of minutes) and in again, tried different browsers and different device. Main tab is empty on all of them.

 

On version 6.12.10

Mine just went blank on me for the first time after moving a bunch of files with unbalanced. Only the Main page looks like your screenshot. I'm also on 6.12.10. I know there are a couple of updates, but I'm not sure if the parity is still doing its thing. I'm still moving files around also. Same with another browser as well that wasn't signed in.

 

Edit: Rebooting fixed it

Edited September 1, 20241 yr by AwesomeAustn

This seems to still be occurring in 7.0.0-beta.2:

 

 

Any ideas?

This is ridiculous that this has been happening for so long with many updates since this started happening, WTF unraid/LIME!!! I paid for a working product, how about fixing this. THIS IS UNACCEPTABLE!! 

1 hour ago, ksullivan86 said:

This is ridiculous that this has been happening for so long with many updates since this started happening, WTF unraid/LIME!!! I paid for a working product, how about fixing this. THIS IS UNACCEPTABLE!! 

I would strongly suspect that it is something specific to your system as this is not something most users experience.    Have you confirmed that it happens if:

• you boot in Safe Mode in case a plugin is causing the issue.
• You boot with a fresh Unraid install in case you have something in your configuration causing the issue?

I can tell about my experience, it has happened in 2 different machines I own (with similar hardware btw)

every time I tried to add a second pool it has done this ( 7.0.0-beta.2). I ended up removing completely the disks from the system , no problems since (BTW both disks are new and perfectly fine)

Now I have upgraded to the beta 3. I will try again adding a second pool 

Same issue been trying everything I can over the last couple days but none of these have worked for me. Mine looks the same as zkaunr like there are the right spaces for the drives but nothing is showing. also any of the pop-ups just hang like trying to download the logs or even the check for "fix common problems plugin". I can see everything in safe-mode but its not like I can run 24/7 in safe mode. I've logged in on separate browsers from different computers. I even swapped my drives to a new SAS card just to see. Should I just try clearing the boot device and re-installing from a backup or is that a waste of time since the backups will prob still have the isssue? 

-Any help is appreciated.

 

the same happens to me from time to time (once in a month) but there is nothing in the logs.

Usually stop and start nginx is sufficient.

Thanks for responding

I tried it keeps spitting this out?

"Message from syslogd@Gerty-3000 at Oct  8 08:47:41 ...
 nginx: 2024/10/08 08:47:39 [emerg] 530#530: bind() to [fd7a:115c:a1e0::ec01:f57]:443 failed (98: Address already in use)"

 

I think the address its listing [fd7a:-:f57] is the tailscale plugin

 

After more investigation it was the tailscale plugin and this is a known issue I'll have to swap to the docker ver till its resolved. Too bad loved it as a plugin.

 

Thanks for the help

Edited October 8, 20241 yr by Kashion

I’m having this issue as well and brought it up in the plugin page. For me, it appears setting "Unraid services listen on Tailscale IP" set to "No” resolves the issue for the time being. So you can go to the Tailscale address and access unraid using that, would have to use an exit node etc for the time being. 
 

Can anyone confirm it’s related to this setting as well? 

I started having this issue after updating from the latest 6.16 (where all was good) to 7 beta 3.  I have an encryption password, so the main tab looks fine until I enter the password.  One attempt had the main tab keep reloading/flashing, eventually it went back to the blank array view. I tried some restarting nginx command/scripts with no effect.  Have tried different themes and nothing helps. I also woke up to this box being unreachable on my network.

 

EDIT: Thanks JorgeB I didn't know chrome was trying to protect me.

flags-diagnostics-20241011-1011.zip

Edited October 11, 20241 yr by bobobeastie

1 minute ago, bobobeastie said:

unless the fiile is supposed to be called "Unconfirmed *.crdownload".

You need to confirm the download in Chrome.

Fresh Install 6.12.14.  Right out of the gate I get the blank screen.  refresh 1 to 20 times and it will pop back up.  very frustrating.  

 

This happens on two different servers and multiple clients.  Mac and Windows.  clearly this is a code issue and not a client issue.

Just ran into this issue when trying to access unraid via https using a nginx proxy manager, reboot did not fix the issue, inspected the page and noticed some errors happening with firefox regarding web sockets.

 

`Firefox can’t establish a connection to the server at wss://unraid/paritymonitor` etc etc

 

Went into NPM and enabled websocket support, refreshed and everything seems to be working. Doubt this is the same issues others are having but figured I would added my experience as an extra data point.

Has anyone figured out the cause and how to fix this? I am having the same problem.

Same issue, Unraid 6.12.14

 

Restarting nginx seems to have fixed it:

 

# /etc/rc.d/rc.nginx restart
Checking configuration for correct syntax and
then trying to open files referenced in configuration...
nginx: the configuration file /etc/nginx/nginx.conf syntax is ok
nginx: configuration file /etc/nginx/nginx.conf test is successful
Shutdown Nginx gracefully...
{"level":"info","time":"2025-01-10T21:53:23.837Z","pid":32324,"hostname":"unraid","logger":"cli","msg":"Stopping 1 unraid-api process(es)..."}
Starting Nginx server daemon...

 

Well... mostly. My processor data is not showing any activity. Guess I need to schedule a reboot.

Both top and htop run fine in a shell.

5 minutes ago, idean said:

Same issue, Unraid 6.12.14

 

Restarting nginx seems to have fixed it:

 

 

On 1/25/2024 at 11:25 AM, JorgeB said:

This is a known issue, though it's not always reproducible, logging out of the GUI and waiting at least 30 secs before logging back in usually helps, try 6.12.7 once available and re-test, it may fix this.

This is still an issue with 7.0.0,  not logging out and waiting for over 1 minute on the main page resolved the issue for now. 

I have continued to run into this issue. I have also been seeing it more often after moving to 7.0. Props to @ClintonRH for providing a fix on different post - Thank you!

 

 

For noobs like me...to ssh:  From Windows, search "cmd" to open command prompt > type: ssh root@[your.ip.address] > run the below command. 

 

"SSH into server and run

/etc/rc.d/rc.nginx restart

 

This restarts the webgui.

 

Now my main tab is useful again without restarting the entire server."

On 1/25/2024 at 11:25 AM, JorgeB said:

UI and waiting at least 30 secs before logging back in usually helps, try 6.12.7 once

I just received this today after upgrading to 7.1.2 and restarting the nginx server fixed it. Hopefully I don't have to keep doing that but this is the error message that I received before regarding this:

May 20 14:05:53 NASTower nginx: 2025/05/20 14:05:53 [error] 13932#13932: *569 open() "/usr/local/emhttp/installHook.js.map" failed (2: No such file or directory) while sending to client, client: 192.168.1.230, server: , request: "GET /installHook.js.map HTTP/1.1", host: "nastower.lan"
May 20 14:05:58 NASTower nginx: 2025/05/20 14:05:58 [error] 13932#13932: *569 open() "/usr/local/emhttp/installHook.js.map" failed (2: No such file or directory) while sending to client, client: 192.168.1.230, server: , request: "GET /installHook.js.map HTTP/1.1", host: "nastower.lan"