57 minutes ago, hamish_18 said:

Has anybody run in to an issue with 30.0.5 and I don't know what ios version of the app, but the ios app is asking me to log in everytime I load the app up. I do, successfully it seems, but every page is empty. even the more page, where I believe it would tell me what ios version of the app I have... I tried upgrading to 30.0.6, and that made no diff.

 

I also have some strange errors in my logs now from the 10th of feb?



{"reqId":"aLkXDMX6KqpCia4dn29T","level":3,"time":"2025-02-10T21:20:16+00:00","remoteAddr":"","user":"user","app":"webdav","method":"POST","url":"/remote.php/dav/bulk","message":"Unknown error while seeking content","userAgent":"Mozilla/5.0 (Windows) mirall/3.4.0stable-Win64 (build 20211129) (Nextcloud, windows-10.0.19045 ClientArchitecture: x86_64 OsArchitecture: x86_64)","version":"30.0.5.1","exception":{"Exception":"Sabre\\DAV\\Exception","Message":"Unknown error while seeking content","Code":500,"Trace":[{"file":"/config/www/nextcloud/apps/dav/lib/BulkUpload/MultipartRequestParser.php","line":117,"function":"isAt","class":"OCA\\DAV\\BulkUpload\\MultipartRequestParser","type":"->"},{"file":"/config/www/nextcloud/apps/dav/lib/BulkUpload/BulkUploadPlugin.php","line":54,"function":"isAtLastBoundary","class":"OCA\\DAV\\BulkUpload\\MultipartRequestParser","type":"->"},{"file":"/app/www/public/3rdparty/sabre/event/lib/WildcardEmitterTrait.php","line":89,"function":"httpPost","class":"OCA\\DAV\\BulkUpload\\BulkUploadPlugin","type":"->"},{"file":"/app/www/public/3rdparty/sabre/dav/lib/DAV/Server.php","line":472,"function":"emit","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/config/www/nextcloud/apps/dav/lib/Connector/Sabre/Server.php","line":43,"function":"invokeMethod","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/config/www/nextcloud/apps/dav/lib/Server.php","line":371,"function":"start","class":"OCA\\DAV\\Connector\\Sabre\\Server","type":"->"},{"file":"/config/www/nextcloud/apps/dav/appinfo/v2/remote.php","line":19,"function":"exec","class":"OCA\\DAV\\Server","type":"->"},{"file":"/app/www/public/remote.php","line":146,"args":["/config/www/nextcloud/apps/dav/appinfo/v2/remote.php"],"function":"require_once"}],"File":"/config/www/nextcloud/apps/dav/lib/BulkUpload/MultipartRequestParser.php","Line":99,"message":"Unknown error while seeking content","exception":[],"CustomMessage":"Unknown error while seeking content"},"id":"67afb7316cbe4"}

Use a device password to log into the app. Upgrading Nextcloud is irrelevant to the issue.

 

The other issues are for another day.

3 minutes ago, Geck0 said:

Use a device password to log into the app. Upgrading Nextcloud is irrelevant to the issue.

 

The other issues are for another day.

What? a device password? Why would I need to do that now. I have never needed to before?

35 minutes ago, hamish_18 said:

What? a device password? Why would I need to do that now. I have never needed to before?

Rather than questioning the solution, why don't you try it. It's roughly the same amount of time. Skate closer to the puck.

 

 

I will try it. But, none of my other users need to, and this would be the first time. So if there was a change, then is it in the release notes? Otherwise, this would be more of a troubleshooting step, and/or workaround. I'll report back the results of the test.

Looked at the communication logs on my phone. looks like I am getting a database schema mismatch error repeatedly. Not sure why for my account and not others. But, looking in to that. Most likely has nothing to do with my password, or the need for a device password. If that troubleshooting doesn't yield any results, I'll circle back to trying the device password. 

2 hours ago, hamish_18 said:

Looked at the communication logs on my phone. looks like I am getting a database schema mismatch error repeatedly. Not sure why for my account and not others. But, looking in to that. Most likely has nothing to do with my password, or the need for a device password. If that troubleshooting doesn't yield any results, I'll circle back to trying the device password. 

 

It sounds like you've thought it through and have a plan.

I upgraded a instance to 30.0.6 and I can't login at all... Not sure where to begin or what to look at at all.

16 minutes ago, blaine07 said:

I upgraded a instance to 30.0.6 and I can't login at all... Not sure where to begin or what to look at at all.

{"reqId":"CaWDAYx217F082cMaa7q","level":3,"time":"2025-02-15T15:36:12+00:00","remoteAddr":"192.168.1.5","user":"--","app":"PHP","method":"GET","url":"/apps/richdocuments/settings/fonts.json","message":"session_start(): Redis connection not available at /app/www/public/lib/private/Session/Internal.php#198","userAgent":"COOLWSD HTTP Agent 24.04.12.3","version":"30.0.6.2","data":{"app":"PHP"}}
{"reqId":"CaWDAYx217F082cMaa7q","level":3,"time":"2025-02-15T15:36:12+00:00","remoteAddr":"192.168.1.5","user":"--","app":"PHP","method":"GET","url":"/apps/richdocuments/settings/fonts.json","message":"session_start(): Redis connection not available at /app/www/public/lib/private/Session/Internal.php#198","userAgent":"COOLWSD HTTP Agent 24.04.12.3","version":"30.0.6.2","data":{"app":"PHP"}}
{"reqId":"CaWDAYx217F082cMaa7q","level":3,"time":"2025-02-15T15:36:12+00:00","remoteAddr":"192.168.1.5","user":"--","app":"PHP","method":"GET","url":"/apps/richdocuments/settings/fonts.json","message":"session_start(): Failed to read session data: redis (path: tcp://192.168.1.5:6384?auth=Waffles2021&) at /app/www/public/lib/private/Session/Internal.php#198","userAgent":"COOLWSD HTTP Agent 24.04.12.3","version":"30.0.6.2","data":{"app":"PHP"}}
{"reqId":"CaWDAYx217F082cMaa7q","level":3,"time":"2025-02-15T15:36:12+00:00","remoteAddr":"192.168.1.5","user":"--","app":"PHP","method":"GET","url":"/apps/richdocuments/settings/fonts.json","message":"session_start(): Redis connection not available at /app/www/public/lib/private/Session/Internal.php#198","userAgent":"COOLWSD HTTP Agent 24.04.12.3","version":"30.0.6.2","data":{"app":"PHP"}}
{"reqId":"CaWDAYx217F082cMaa7q","level":3,"time":"2025-02-15T15:36:12+00:00","remoteAddr":"192.168.1.5","user":"--","app":"PHP","method":"GET","url":"/apps/richdocuments/settings/fonts.json","message":"session_start(): Redis connection not available at /app/www/public/lib/private/Session/Internal.php#198","userAgent":"COOLWSD HTTP Agent 24.04.12.3","version":"30.0.6.2","data":{"app":"PHP"}}
{"reqId":"CaWDAYx217F082cMaa7q","level":3,"time":"2025-02-15T15:36:12+00:00","remoteAddr":"192.168.1.5","user":"--","app":"PHP","method":"GET","url":"/apps/richdocuments/settings/fonts.json","message":"session_start(): Failed to read session data: redis (path: tcp://192.168.1.5:6384?auth=Waffles2021&) at /app/www/public/lib/private/Session/Internal.php#198","userAgent":"COOLWSD HTTP Agent 24.04.12.3","version":"30.0.6.2","data":{"app":"PHP"}}
{"reqId":"mgA7eh7f65vW9z2zKkp1","level":3,"time":"2025-02-15T15:37:12+00:00","remoteAddr":"192.168.1.5","user":"--","app":"PHP","method":"GET","url":"/apps/richdocuments/settings/fonts.json","message":"session_start(): Redis connection not available at /app/www/public/lib/private/Session/Internal.php#198","userAgent":"COOLWSD HTTP Agent 24.04.12.3","version":"30.0.6.2","data":{"app":"PHP"}}
{"reqId":"mgA7eh7f65vW9z2zKkp1","level":3,"time":"2025-02-15T15:37:12+00:00","remoteAddr":"192.168.1.5","user":"--","app":"PHP","method":"GET","url":"/apps/richdocuments/settings/fonts.json","message":"session_start(): Redis connection not available at /app/www/public/lib/private/Session/Internal.php#198","userAgent":"COOLWSD HTTP Agent 24.04.12.3","version":"30.0.6.2","data":{"app":"PHP"}}
{"reqId":"mgA7eh7f65vW9z2zKkp1","level":3,"time":"2025-02-15T15:37:12+00:00","remoteAddr":"192.168.1.5","user":"--","app":"PHP","method":"GET","url":"/apps/richdocuments/settings/fonts.json","message":"session_start(): Failed to read session data: redis (path: tcp://192.168.1.5:6384?auth=Waffles2021&) at /app/www/public/lib/private/Session/Internal.php#198","userAgent":"COOLWSD HTTP Agent 24.04.12.3","version":"30.0.6.2","data":{"app":"PHP"}}
{"reqId":"mgA7eh7f65vW9z2zKkp1","level":3,"time":"2025-02-15T15:37:12+00:00","remoteAddr":"192.168.1.5","user":"--","app":"PHP","method":"GET","url":"/apps/richdocuments/settings/fonts.json","message":"session_start(): Redis connection not available at /app/www/public/lib/private/Session/Internal.php#198","userAgent":"COOLWSD HTTP Agent 24.04.12.3","version":"30.0.6.2","data":{"app":"PHP"}}
{"reqId":"mgA7eh7f65vW9z2zKkp1","level":3,"time":"2025-02-15T15:37:12+00:00","remoteAddr":"192.168.1.5","user":"--","app":"PHP","method":"GET","url":"/apps/richdocuments/settings/fonts.json","message":"session_start(): Redis connection not available at /app/www/public/lib/private/Session/Internal.php#198","userAgent":"COOLWSD HTTP Agent 24.04.12.3","version":"30.0.6.2","data":{"app":"PHP"}}
{"reqId":"mgA7eh7f65vW9z2zKkp1","level":3,"time":"2025-02-15T15:37:12+00:00","remoteAddr":"192.168.1.5","user":"--","app":"PHP","method":"GET","url":"/apps/richdocuments/settings/fonts.json","message":"session_start(): Failed to read session data: redis (path: tcp://192.168.1.5:6384?auth=Waffles2021&) at /app/www/public/lib/private/Session/Internal.php#198","userAgent":"COOLWSD HTTP Agent 24.04.12.3","version":"30.0.6.2","data":{"app":"PHP"}}

Redis I think recently updated; maybe this is related to being unable to login?

19 hours ago, blaine07 said:

{"reqId":"CaWDAYx217F082cMaa7q","level":3,"time":"2025-02-15T15:36:12+00:00","remoteAddr":"192.168.1.5","user":"--","app":"PHP","method":"GET","url":"/apps/richdocuments/settings/fonts.json","message":"session_start(): Redis connection not available at /app/www/public/lib/private/Session/Internal.php#198","userAgent":"COOLWSD HTTP Agent 24.04.12.3","version":"30.0.6.2","data":{"app":"PHP"}}
{"reqId":"CaWDAYx217F082cMaa7q","level":3,"time":"2025-02-15T15:36:12+00:00","remoteAddr":"192.168.1.5","user":"--","app":"PHP","method":"GET","url":"/apps/richdocuments/settings/fonts.json","message":"session_start(): Redis connection not available at /app/www/public/lib/private/Session/Internal.php#198","userAgent":"COOLWSD HTTP Agent 24.04.12.3","version":"30.0.6.2","data":{"app":"PHP"}}
{"reqId":"CaWDAYx217F082cMaa7q","level":3,"time":"2025-02-15T15:36:12+00:00","remoteAddr":"192.168.1.5","user":"--","app":"PHP","method":"GET","url":"/apps/richdocuments/settings/fonts.json","message":"session_start(): Failed to read session data: redis (path: tcp://192.168.1.5:6384?auth=Waffles2021&) at /app/www/public/lib/private/Session/Internal.php#198","userAgent":"COOLWSD HTTP Agent 24.04.12.3","version":"30.0.6.2","data":{"app":"PHP"}}
{"reqId":"CaWDAYx217F082cMaa7q","level":3,"time":"2025-02-15T15:36:12+00:00","remoteAddr":"192.168.1.5","user":"--","app":"PHP","method":"GET","url":"/apps/richdocuments/settings/fonts.json","message":"session_start(): Redis connection not available at /app/www/public/lib/private/Session/Internal.php#198","userAgent":"COOLWSD HTTP Agent 24.04.12.3","version":"30.0.6.2","data":{"app":"PHP"}}
{"reqId":"CaWDAYx217F082cMaa7q","level":3,"time":"2025-02-15T15:36:12+00:00","remoteAddr":"192.168.1.5","user":"--","app":"PHP","method":"GET","url":"/apps/richdocuments/settings/fonts.json","message":"session_start(): Redis connection not available at /app/www/public/lib/private/Session/Internal.php#198","userAgent":"COOLWSD HTTP Agent 24.04.12.3","version":"30.0.6.2","data":{"app":"PHP"}}
{"reqId":"CaWDAYx217F082cMaa7q","level":3,"time":"2025-02-15T15:36:12+00:00","remoteAddr":"192.168.1.5","user":"--","app":"PHP","method":"GET","url":"/apps/richdocuments/settings/fonts.json","message":"session_start(): Failed to read session data: redis (path: tcp://192.168.1.5:6384?auth=Waffles2021&) at /app/www/public/lib/private/Session/Internal.php#198","userAgent":"COOLWSD HTTP Agent 24.04.12.3","version":"30.0.6.2","data":{"app":"PHP"}}
{"reqId":"mgA7eh7f65vW9z2zKkp1","level":3,"time":"2025-02-15T15:37:12+00:00","remoteAddr":"192.168.1.5","user":"--","app":"PHP","method":"GET","url":"/apps/richdocuments/settings/fonts.json","message":"session_start(): Redis connection not available at /app/www/public/lib/private/Session/Internal.php#198","userAgent":"COOLWSD HTTP Agent 24.04.12.3","version":"30.0.6.2","data":{"app":"PHP"}}
{"reqId":"mgA7eh7f65vW9z2zKkp1","level":3,"time":"2025-02-15T15:37:12+00:00","remoteAddr":"192.168.1.5","user":"--","app":"PHP","method":"GET","url":"/apps/richdocuments/settings/fonts.json","message":"session_start(): Redis connection not available at /app/www/public/lib/private/Session/Internal.php#198","userAgent":"COOLWSD HTTP Agent 24.04.12.3","version":"30.0.6.2","data":{"app":"PHP"}}
{"reqId":"mgA7eh7f65vW9z2zKkp1","level":3,"time":"2025-02-15T15:37:12+00:00","remoteAddr":"192.168.1.5","user":"--","app":"PHP","method":"GET","url":"/apps/richdocuments/settings/fonts.json","message":"session_start(): Failed to read session data: redis (path: tcp://192.168.1.5:6384?auth=Waffles2021&) at /app/www/public/lib/private/Session/Internal.php#198","userAgent":"COOLWSD HTTP Agent 24.04.12.3","version":"30.0.6.2","data":{"app":"PHP"}}
{"reqId":"mgA7eh7f65vW9z2zKkp1","level":3,"time":"2025-02-15T15:37:12+00:00","remoteAddr":"192.168.1.5","user":"--","app":"PHP","method":"GET","url":"/apps/richdocuments/settings/fonts.json","message":"session_start(): Redis connection not available at /app/www/public/lib/private/Session/Internal.php#198","userAgent":"COOLWSD HTTP Agent 24.04.12.3","version":"30.0.6.2","data":{"app":"PHP"}}
{"reqId":"mgA7eh7f65vW9z2zKkp1","level":3,"time":"2025-02-15T15:37:12+00:00","remoteAddr":"192.168.1.5","user":"--","app":"PHP","method":"GET","url":"/apps/richdocuments/settings/fonts.json","message":"session_start(): Redis connection not available at /app/www/public/lib/private/Session/Internal.php#198","userAgent":"COOLWSD HTTP Agent 24.04.12.3","version":"30.0.6.2","data":{"app":"PHP"}}
{"reqId":"mgA7eh7f65vW9z2zKkp1","level":3,"time":"2025-02-15T15:37:12+00:00","remoteAddr":"192.168.1.5","user":"--","app":"PHP","method":"GET","url":"/apps/richdocuments/settings/fonts.json","message":"session_start(): Failed to read session data: redis (path: tcp://192.168.1.5:6384?auth=Waffles2021&) at /app/www/public/lib/private/Session/Internal.php#198","userAgent":"COOLWSD HTTP Agent 24.04.12.3","version":"30.0.6.2","data":{"app":"PHP"}}

Redis I think recently updated; maybe this is related to being unable to login?

Yep, if NC is configured for Redis and it can't reach it, it'll fail. Can you ping Redis on it's ip address?

What do the Redis docker logs say?

 

If Redis is okay, then it's Collabora, are you running it as a separate docker or AIO?

 

You can temporarily comment out Redis in config.php if it's the main issue. 

 

15 hours ago, Geck0 said:

Yep, if NC is configured for Redis and it can't reach it, it'll fail. Can you ping Redis on it's ip address?

What do the Redis docker logs say?

 

If Redis is okay, then it's Collabora, are you running it as a separate docker or AIO?

 

You can temporarily comment out Redis in config.php if it's the main issue. 

 

Yes on redis; it's available and always has been - changed nothing about it. Collabora is a separate container?:

How can I comment out Redis?

It was also said my issue was possibly related to this; but unsure if this could've caused reddit woes? 
https://help.nextcloud.com/t/issue-with-ai-features-in-version-30-0-6-please-hold-off-on-updating/217465

Like this

Notice the /* and then the */ further down. Anything between those will be comments. ie. you could write /* Hello World */ as a comment.

I just checked, I'm on 30.0.5. I never upgrade in a hurry, I always wait for the upgrade bugs to be ironed out. 

 

This may isolate if the issue is Redis. You didn't post your Redis docker log, so that's the only info I can really respond with. Unfortunately, I'm also pressed for time, so its likely I missed something.

8 hours ago, Geck0 said:

Like this

Notice the /* and then the */ further down. Anything between those will be comments. ie. you could write /* Hello World */ as a comment.

I just checked, I'm on 30.0.5. I never upgrade in a hurry, I always wait for the upgrade bugs to be ironed out. 

 

This may isolate if the issue is Redis. You didn't post your Redis docker log, so that's the only info I can really respond with. Unfortunately, I'm also pressed for time, so its likely I missed something.

Well, I made it this far disabling above as you said:



I now get this:

 

It appears it didn't turn maintenance mode off though?

Turning maintenance mode off gets me to the same "Internal Server Error" page.

 

You mentioned Redis Docker Log - but I don't see that it even has one unless you mean this?(I had restarted it at 0630):

 

Now I as still stuck though; stuck on Internal Server Error page. Not sure what other log to look at within Nextcloud or what to do next.

Hello, 

The "internal error" is because of an incorrect formatting in your config.php. Check again that you have done the exact commenting, a missing comma is enough for Nextcloud to report such an error. You are also welcome to put your changed config.php here again.

 

 

 

 

20 hours ago, blaine07 said:

Well, I made it this far disabling above as you said:



I now get this:

 

It appears it didn't turn maintenance mode off though?

Turning maintenance mode off gets me to the same "Internal Server Error" page.

 

You mentioned Redis Docker Log - but I don't see that it even has one unless you mean this?(I had restarted it at 0630):

 

Now I as still stuck though; stuck on Internal Server Error page. Not sure what other log to look at within Nextcloud or what to do next.

Sorry, been really busy. If you haven't modified your config.php, since the upgrade and you can ping Redis plus Redis appears to be working, then there is a possibility that the Redis upgrade hasn't retained the password you set in config.php. I've never bothered setting one. Try removing the password line and restarting Nextcloud.

36 minutes ago, Geck0 said:

Sorry, been really busy. If you haven't modified your config.php, since the upgrade and you can ping Redis plus Redis appears to be working, then there is a possibility that the Redis upgrade hasn't retained the password you set in config.php. I've never bothered setting one. Try removing the password line and restarting Nextcloud.

Forgot to add. Don't forget to clear your cookies on your browser before trying again. May not be necessary, but do it anyway.

@blaine07These are the line i have set for redis and which works on my hand.

 

  'memcache.local' => '\\OC\\Memcache\\APCu',
  'filelocking.enabled' => true,
  'memcache.locking' => '\\OC\\Memcache\\Redis',
  'memcache.distributed' => '\\OC\\Memcache\\Redis',
  'redis' => array(
     'host' => '192.168.178.207',
     'port' => 6380,
     'timeout' => 0.0,
  ),

I also don't use a passwort for Redis.

 

 

 

11 hours ago, Archonw said:

Hello, 

The "internal error" is because of an incorrect formatting in your config.php. Check again that you have done the exact commenting, a missing comma is enough for Nextcloud to report such an error. You are also welcome to put your changed config.php here again.

 

 

 

 

Once I removed the REIDS stuff it added bottom few lines?

CONFIG-MCDNC.php

8 hours ago, Geck0 said:

Sorry, been really busy. If you haven't modified your config.php, since the upgrade and you can ping Redis plus Redis appears to be working, then there is a possibility that the Redis upgrade hasn't retained the password you set in config.php. I've never bothered setting one. Try removing the password line and restarting Nextcloud.

Yeah, will give this a go; REDIS container has a update too... Let me try both again.

Well, I have a login screen back BUT still can't get past that - just reloads login page on credential submission.

EDIT: Also weird, I can access files for the instance in the Nextcloud APP since it was never logged out - just can't login to the Nextcloud instance in any browser/anywhere else.

Edit EDIT: Still seeing this in logs, too: 

Redis(which it shouldn't even be looking at as removed from config.php?):

Edited February 18, 20251 yr by blaine07

With Redis Disabled I just don't understand why it's trying to look at it...

 

{"reqId":"M4g4yC5FDQYshxPQ0xdn","level":3,"time":"2025-02-18T18:23:36+00:00","remoteAddr":"192.168.1.5","user":"--","app":"PHP","method":"GET","url":"/csrftoken","message":"session_start(): Failed to read session data: redis (path: tcp://192.168.1.5:6384?auth=XXXXXXXXXX&) at /app/www/public/lib/private/Session/Internal.php#198","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/133.0.0.0 Safari/537.36","version":"30.0.6.2","data":{"app":"PHP"}}
{"reqId":"M4g4yC5FDQYshxPQ0xdn","level":3,"time":"2025-02-18T18:23:36+00:00","remoteAddr":"192.168.1.5","user":"--","app":"PHP","method":"GET","url":"/csrftoken","message":"session_start(): Redis connection not available at /app/www/public/lib/private/Session/Internal.php#198","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/133.0.0.0 Safari/537.36","version":"30.0.6.2","data":{"app":"PHP"}}
{"reqId":"M4g4yC5FDQYshxPQ0xdn","level":3,"time":"2025-02-18T18:23:36+00:00","remoteAddr":"192.168.1.5","user":"--","app":"PHP","method":"GET","url":"/csrftoken","message":"session_start(): Failed to read session data: redis (path: tcp://192.168.1.5:6384?auth=XXXXXXXXXX&) at /app/www/public/lib/private/Session/Internal.php#198","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/133.0.0.0 Safari/537.36","version":"30.0.6.2","data":{"app":"PHP"}}
{"reqId":"duxO5AbIWUizS181R1jX","level":3,"time":"2025-02-18T18:23:59+00:00","remoteAddr":"192.168.1.5","user":"--","app":"PHP","method":"GET","url":"/apps/richdocuments/settings/fonts.json","message":"session_start(): Redis connection not available at /app/www/public/lib/private/Session/Internal.php#198","userAgent":"COOLWSD HTTP Agent 24.04.12.3","version":"30.0.6.2","data":{"app":"PHP"}}
{"reqId":"duxO5AbIWUizS181R1jX","level":3,"time":"2025-02-18T18:23:59+00:00","remoteAddr":"192.168.1.5","user":"--","app":"PHP","method":"GET","url":"/apps/richdocuments/settings/fonts.json","message":"session_start(): Redis connection not available at /app/www/public/lib/private/Session/Internal.php#198","userAgent":"COOLWSD HTTP Agent 24.04.12.3","version":"30.0.6.2","data":{"app":"PHP"}}
{"reqId":"duxO5AbIWUizS181R1jX","level":3,"time":"2025-02-18T18:23:59+00:00","remoteAddr":"192.168.1.5","user":"--","app":"PHP","method":"GET","url":"/apps/richdocuments/settings/fonts.json","message":"session_start(): Failed to read session data: redis (path: tcp://192.168.1.5:6384?auth=XXXXXXXXXX&) at /app/www/public/lib/private/Session/Internal.php#198","userAgent":"COOLWSD HTTP Agent 24.04.12.3","version":"30.0.6.2","data":{"app":"PHP"}}
{"reqId":"duxO5AbIWUizS181R1jX","level":3,"time":"2025-02-18T18:23:59+00:00","remoteAddr":"192.168.1.5","user":"--","app":"PHP","method":"GET","url":"/apps/richdocuments/settings/fonts.json","message":"session_start(): Redis connection not available at /app/www/public/lib/private/Session/Internal.php#198","userAgent":"COOLWSD HTTP Agent 24.04.12.3","version":"30.0.6.2","data":{"app":"PHP"}}
{"reqId":"duxO5AbIWUizS181R1jX","level":3,"time":"2025-02-18T18:23:59+00:00","remoteAddr":"192.168.1.5","user":"--","app":"PHP","method":"GET","url":"/apps/richdocuments/settings/fonts.json","message":"session_start(): Redis connection not available at /app/www/public/lib/private/Session/Internal.php#198","userAgent":"COOLWSD HTTP Agent 24.04.12.3","version":"30.0.6.2","data":{"app":"PHP"}}
{"reqId":"duxO5AbIWUizS181R1jX","level":3,"time":"2025-02-18T18:23:59+00:00","remoteAddr":"192.168.1.5","user":"--","app":"PHP","method":"GET","url":"/apps/richdocuments/settings/fonts.json","message":"session_start(): Failed to read session data: redis (path: tcp://192.168.1.5:6384?auth=XXXXXXXXXX&) at /app/www/public/lib/private/Session/Internal.php#198","userAgent":"COOLWSD HTTP Agent 24.04.12.3","version":"30.0.6.2","data":{"app":"PHP"}}

 

1 hour ago, blaine07 said:

With Redis Disabled I just don't understand why it's trying to look at it...

 

{"reqId":"M4g4yC5FDQYshxPQ0xdn","level":3,"time":"2025-02-18T18:23:36+00:00","remoteAddr":"192.168.1.5","user":"--","app":"PHP","method":"GET","url":"/csrftoken","message":"session_start(): Failed to read session data: redis (path: tcp://192.168.1.5:6384?auth=XXXXXXXXXX&) at /app/www/public/lib/private/Session/Internal.php#198","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/133.0.0.0 Safari/537.36","version":"30.0.6.2","data":{"app":"PHP"}}
{"reqId":"M4g4yC5FDQYshxPQ0xdn","level":3,"time":"2025-02-18T18:23:36+00:00","remoteAddr":"192.168.1.5","user":"--","app":"PHP","method":"GET","url":"/csrftoken","message":"session_start(): Redis connection not available at /app/www/public/lib/private/Session/Internal.php#198","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/133.0.0.0 Safari/537.36","version":"30.0.6.2","data":{"app":"PHP"}}
{"reqId":"M4g4yC5FDQYshxPQ0xdn","level":3,"time":"2025-02-18T18:23:36+00:00","remoteAddr":"192.168.1.5","user":"--","app":"PHP","method":"GET","url":"/csrftoken","message":"session_start(): Failed to read session data: redis (path: tcp://192.168.1.5:6384?auth=XXXXXXXXXX&) at /app/www/public/lib/private/Session/Internal.php#198","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/133.0.0.0 Safari/537.36","version":"30.0.6.2","data":{"app":"PHP"}}
{"reqId":"duxO5AbIWUizS181R1jX","level":3,"time":"2025-02-18T18:23:59+00:00","remoteAddr":"192.168.1.5","user":"--","app":"PHP","method":"GET","url":"/apps/richdocuments/settings/fonts.json","message":"session_start(): Redis connection not available at /app/www/public/lib/private/Session/Internal.php#198","userAgent":"COOLWSD HTTP Agent 24.04.12.3","version":"30.0.6.2","data":{"app":"PHP"}}
{"reqId":"duxO5AbIWUizS181R1jX","level":3,"time":"2025-02-18T18:23:59+00:00","remoteAddr":"192.168.1.5","user":"--","app":"PHP","method":"GET","url":"/apps/richdocuments/settings/fonts.json","message":"session_start(): Redis connection not available at /app/www/public/lib/private/Session/Internal.php#198","userAgent":"COOLWSD HTTP Agent 24.04.12.3","version":"30.0.6.2","data":{"app":"PHP"}}
{"reqId":"duxO5AbIWUizS181R1jX","level":3,"time":"2025-02-18T18:23:59+00:00","remoteAddr":"192.168.1.5","user":"--","app":"PHP","method":"GET","url":"/apps/richdocuments/settings/fonts.json","message":"session_start(): Failed to read session data: redis (path: tcp://192.168.1.5:6384?auth=XXXXXXXXXX&) at /app/www/public/lib/private/Session/Internal.php#198","userAgent":"COOLWSD HTTP Agent 24.04.12.3","version":"30.0.6.2","data":{"app":"PHP"}}
{"reqId":"duxO5AbIWUizS181R1jX","level":3,"time":"2025-02-18T18:23:59+00:00","remoteAddr":"192.168.1.5","user":"--","app":"PHP","method":"GET","url":"/apps/richdocuments/settings/fonts.json","message":"session_start(): Redis connection not available at /app/www/public/lib/private/Session/Internal.php#198","userAgent":"COOLWSD HTTP Agent 24.04.12.3","version":"30.0.6.2","data":{"app":"PHP"}}
{"reqId":"duxO5AbIWUizS181R1jX","level":3,"time":"2025-02-18T18:23:59+00:00","remoteAddr":"192.168.1.5","user":"--","app":"PHP","method":"GET","url":"/apps/richdocuments/settings/fonts.json","message":"session_start(): Redis connection not available at /app/www/public/lib/private/Session/Internal.php#198","userAgent":"COOLWSD HTTP Agent 24.04.12.3","version":"30.0.6.2","data":{"app":"PHP"}}
{"reqId":"duxO5AbIWUizS181R1jX","level":3,"time":"2025-02-18T18:23:59+00:00","remoteAddr":"192.168.1.5","user":"--","app":"PHP","method":"GET","url":"/apps/richdocuments/settings/fonts.json","message":"session_start(): Failed to read session data: redis (path: tcp://192.168.1.5:6384?auth=XXXXXXXXXX&) at /app/www/public/lib/private/Session/Internal.php#198","userAgent":"COOLWSD HTTP Agent 24.04.12.3","version":"30.0.6.2","data":{"app":"PHP"}}

 

Whats this for, in your config.php?

 

app_install_overwrite' => array ( 0 => 'cfg_share_links', 1 => 'tasks',

 

Generally, appinstall overwrite is to firce incompatible apps to run, regardless. Normally, Nextcloud will prevent them from running, if there is a compatibility issue. 

Wondering if it's causing the issue.

 

3 minutes ago, Geck0 said:

Whats this for, in your config.php?

 

app_install_overwrite' => array ( 0 => 'cfg_share_links', 1 => 'tasks',

 

Generally, appinstall overwrite is to firce incompatible apps to run, regardless. Normally, Nextcloud will prevent them from running, if there is a compatibility issue. 

Wondering if it's causing the issue.

 

 

Yeah not sure why that would be there? What is proper syntax to remove and try without? I know you guys mention formatting of config.php not being borked. 

11 minutes ago, blaine07 said:

 

Yeah not sure why that would be there? What is proper syntax to remove and try without? I know you guys mention formatting of config.php not being borked. 

If you scroll up, you'll see there is an issue in your Redis config. Look at the screenshot you posted about memory overcommit must be enabled. 

May be nothing, but it could possibly be the issue. I'm not an expert on Redis, for me it just works. 

 

If it's still looking for Redis and you removed it from config.php, it possibly means you didn't restart the NC docker?

 

I'll send you a copy of my config.php when I get a chance, I'm in Oz and the morning is starting up.

 

10 minutes ago, Geck0 said:

If you scroll up, you'll see there is an issue in your Redis config. Look at the screenshot you posted about memory overcommit must be enabled. 

May be nothing, but it could possibly be the issue. I'm not an expert on Redis, for me it just works. 

 

If it's still looking for Redis and you removed it from config.php, it possibly means you didn't restart the NC docker?

 

I'll send you a copy of my config.php when I get a chance, I'm in Oz and the morning is starting up.

 

But why is it even looking at Redis when we commented it out? Definitely did and have restarted container with redis removed from config.

 

Not that it changes anything but I have 2-3 instances of redis; they all have overcommitment error. My other nextcloud instance works fine with an instance of redis configured identically sans ports. Only difference between this nextcloud and other instance is one was using MariaDB; this broken one was use postgresql 
 

 

12 minutes ago, blaine07 said:

But why is it even looking at Redis when we commented it out? Definitely did and have restarted container with redis removed from config.

 

Not that it changes anything but I have 2-3 instances of redis; they all have overcommitment error. My other nextcloud instance works fine with an instance of redis configured identically sans ports. Only difference between this nextcloud and other instance is one was using MariaDB; this broken one was use postgresql 
 

 

I use MariaDB / MySql, which is the recommended database for Nextcloud. The overcommitment error is if you have low memory, my understanding is that setting it gets it to act like a page file (in basic terms), so that you don't lose any read/writes. I have a 128gb, so I haven't had any issues with this error coming up. I tried adding it to my Redis container as --sysctl parameter but it didn't work and orphaned my docker. I think it can only be fixed in the .conf file directly. That's a pain, because it will likely get overridden each time Redis receives an update. We can look at it later though.

 

I did a quick test and upgraded NC and I've got an HMAC error, which is a first for me, and I'm going to have to figure out how to resolve.

If its possible, I recommend you roll back to NC 30.0.5, assuming you have an appdata backup of your database and your nextcloud? 

I always roll back and then try to figure out why I can't upgrade. I also then watch the Nextcloud docker log live to see if it reports any issues. My updater.log hasn't recevied a new entry since 2023, which I think is when Linuxserver.io went over to this automated update method.

Here is my config.php in the meantime. I haven't updated or looked at mine in quite a while. What's interesting is that I've also got entries for app_install_overwrite, which I haven't placed into the file. I'm guessing they were inserted as part of the upgrade.

Even the 'chunksize' is downgraded, I normally have it set higher.

 

Quote

<?php
$CONFIG = array (
  'memcache.local' => '\\OC\\Memcache\\Redis',
  'memcache.locking' => '\\OC\\Memcache\\Redis',
  'filelocking.enabled' => 'true',
  'redis' => 
  array (
    'host' => '192.168.1.4',
    'port' => '6379',
  ),
  'datadirectory' => '/data',
  'instanceid' => 'xxxxxxx',
  'passwordsalt' => 'xxxxxxx',
  'secret' => 'xxxxxxx',
  'trusted_domains' => 
  array (
    0 => '192.168.1.4:4480',
    1 => 'nextcloud.xxxxxxx.com',
    2 => 'documents.xxxxxxxx.com',
  ),
  'trusted_proxies' => 
  array (
    0 => '192.168.1.4',
    1 => '192.168.1.1',
  ),
  'dbtype' => 'mysql',
  'version' => '30.0.6.2',
  'overwritehost' => 'nextcloud.xxxxxxx.com',
  'overwrite.cli.url' => 'https://nextcloud.xxxxxxxx.com',
  'overwriteprotocol' => 'https',
  'overwritewebroot' => '/',
  'dbname' => 'xxxxxx',
  'dbhost' => '192.168.1.4:3305',
  'dbport' => '',
  'dbtableprefix' => 'oc_',
  'mysql.utf8mb4' => true,
  'dbuser' => 'xxxxxx',
  'dbpassword' => 'xxxxxx',
  'installed' => true,
  'twofactor_enforced' => 'false',
 'twofactor_enforced_groups' => 
  array (
  ),
  'htaccess.RewriteBase' => '/',
  'twofactor_enforced_excluded_groups' => 
  array (
  ),
  'maintenance' => false,
  'remember_login_cookie_lifetime' => 1296000,
  'session_lifetime' => 86400,
  'session_keepalive' => true,
  'auto_logout' => false,
  'auth.bruteforce.protection.enabled' => true,
  'theme' => '',
  'app_install_overwrite' => 
  array (
    0 => 'sharerenamer',
    1 => 'bookmarks_fulltextsearch',
    2 => 'occweb',
    3 => 'ocsms',
    4 => 'files_frommail',
    5 => 'twofactor_admin',
    6 => 'twofactor_yubikey',
    7 => 'limit_login_to_ip',
  ),
  'default_phone_region' => 'AU',
  'default_locale' => 'en',
  'loglevel' => 2,
  'data-fingerprint' => 'xxxxxxxx',
  'updater.release.channel' => 'stable',
  'mail_from_address' => 'nexusunraid',
  'mail_smtpmode' => 'smtp',
  'mail_sendmailmode' => 'smtp',
  'mail_domain' => 'gmail.com',
  'mail_smtpsecure' => 'tls',
  'mail_smtpauthtype' => 'LOGIN',
'mail_smtpauth' => 1,
  'mail_smtphost' => 'smtp.gmail.com',
  'mail_smtpport' => '587',
  'mail_smtpname' => 'xxxxxxx',
  'mail_smtppassword' => 'xxxxxxxx',
  'upgrade.disable-web' => true,
  'maintenance_window_start' => 1,
  'chunkSize' => '512MB',