Lost Plex Media

[lockrob2000]

I'm hoping someone can help point me in the right direction with this.

When I got home today and checked Plex, none of my media was available. It is all there, I can access it using other means, but seem to have lost the connection in Plex. I thought that maybe the install got corrupted so I deleted the App and reinstalled, but cannot duplicate the path to the media. It says that mnt/user/medai/Movies (etc) is not a valid path.

Is there somewhere I can look in the system to find the correct path to my media folders? I am sorry if this seems like a very noob question, but I am stumped.

thanks-

[Squid]

Wouldn't be a bad idea to post your diagnostics and your docker run command (https://lime-technology.com/forums/topic/57181-real-docker-faq/#comment-564345)

 

[lockrob2000]

Here's this.

 

And while it seems correct, none of my media is available.

Where can I find the diagnostics you refer to?

thanks for the help-

[Transient]

He posted a link which explains what to do to get the logs, etc.

 

I'm not sure if it helps, but in your first post you mention /mnt/user/media/Movies but in your Docker Containers screenshot it shows /mnt/user/Movies (missing media directory).

 

Anyway, it's impossible to say without some logs. I'd probably try using docker exec to open a bash shell and then look at the mappings within the container to see if I can actually see my content or not.

[JonathanM]

What shows up if you browse /movies in the Plex application?

[lockrob2000]

The movies show up but are marked as "unavailable". I CAN get to them and play them outside of Plex however.

And the screenshot shows the path to the share folders. There is nothing in the "Media" folder. I changed the path to reflect this, and the install works, just none of the movies are available. If I use the other path the install fails.

 I also checked the logs

A question for me now is what is "Host Path 2" which does reference the empty "Media" folder?

[lockrob2000]

I deleted Host Path 2 and it is now letting me re-import all the media.

Maybe I jumped the gun, but that was the only thing that didn't make sense.

Thanks everyone for all of the help.

[kizer]

Do yourself a HUGE favor and use the Backup app from CA. 

Saved my Bacon a few times when I've deleted things off my Cache drive. 

[CHBMB]

Just now, kizer said:

Do yourself a HUGE favor and use the Backup app from CA. 

Saved my Bacon a few times when I've deleted things off my Cache drive. 

 

I used it for the first time today to restore some appdata, damn tar file was 50GB!! 

 

(Just unpacked the specific subfolder I needed from the tar using the command line rather than the whole appdata folder.)

 

Agreed though, it is mighty useful.

[Squid]

11 minutes ago, CHBMB said:

Just unpacked the specific subfolder I

I know I know...  Its on the todo list... 

[trurl]

1 hour ago, lockrob2000 said:

The movies show up but are marked as "unavailable".

This typically means that plex has them in the library but they are not at the location expected. If you changed your mappings that would explain it.