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[Support] binhex - Plex Pass

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1 minute ago, dbinott said:

No, I get it. But I had assumed I could only add one path. So I thought everything had to be under one main share.

you can add as many paths as you want and the path on the container side can be anything /media is purely a default, nothing stopping you adding more paths. the only path that you cant change is /config (for this image).

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On 4/27/2019 at 10:22 PM, binhex said:

you can add as many paths as you want and the path on the container side can be anything /media is purely a default, nothing stopping you adding more paths. the only path that you cant change is /config (for this image).

Hi really need some help I have the latest docker plex-pass I added a new library Music, No problems slowly started adding media and it works amazingly but as I add more it doesn't pick up the new files. I have deleted said Music library but it's still there So I moved the entire folder out of the Plex folder deleted again But still there. Iv shut the array down rebooted the Server Still there Optimised database, Cleared bundles but now it won't empty trash... I have attached logs. why won't the deleted library Go? this is the 3rd time iv tried adding a music library all the Music is OK as its from iTunes and all is correct iv checked. 

Is this an Unraid issue, Plex issue or Docker 

Regards

 

Lee 

Plex Media Server Logs_2019-04-30_10-58-20.zip

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HI i really need some Help!

I recently added a new library Music! i have been adding music from my iTunes. Most items have scanned and work ok but iv added Liam Gallagher its the same as all my other files .mp3 and works fine elsewhere iv added all of led zep also but when i click scan library files it circle spins for about 5 seconds and stops. I have tried to delete the library but it remains, i am unable to empty the trash also. i have attached log's etc. It just randomly stopped scanning newly added folders. I know these files are all ok as used them on Plex previously  Please any help would be much appreciated.

Plex Media Server Logs_2019-04-30_14-26-56.zip

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14 hours ago, leeknight1981 said:

Cleared bundles but now it won't empty trash

i dont know what this means tbh, bundles? trash? is this in plex right?.

 

14 hours ago, leeknight1981 said:

this is the 3rd time iv tried adding a music library all the Music is OK as its from iTunes and all is correct iv checked. 

i would suspect your issue is bad metadata for some of your mp3's, try and identify which albums/tracks are causing the issue and move them out for the time being, then re-scan in plex, once everything else indexess in ok then you need to look at the mp3 tags (metadata) and possibly wipe them and re-enter the tags, try wiping and re-entering metadata with a couple of troublesome mp3's first then add them back into plex, if they scan in ok then proceed to do the rest. 

 

best tool for removing/adding tags is mp3tag:- https://www.mp3tag.de/en/download.html

 

14 hours ago, leeknight1981 said:

Is this an Unraid issue, Plex issue or Docker 

i would guess this is a failure of plex to cope with badly formed mp3 tags and thus it stalls on the first dodgy file and the scan then stops for all subsequent files also, from what you have described i would very much doubt this issue is unraid or docker specific.

 

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I have moved the folder Music out of the Plex folder and re scanned all the albums are still there but says files are missing, i click delete library Music i get the check box i tick it and click delete but nothing happens. Iv re started the plex docker and re started the array 

 

 

Regards

 

Lee 

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13 minutes ago, leeknight1981 said:

I have moved the folder Music out of the Plex folder and re scanned all the albums are still there but says files are missing, i click delete library Music i get the check box i tick it and click delete but nothing happens. Iv re started the plex docker and re started the array 

 

 

Regards

 

Lee 

have a look at this article, the deletion through plex looks scary, with the possibility it will delete not only the metadata but also your media!, watch out for this.

 

https://support.plex.tv/articles/202606363-how-do-i-delete-something-from-my-library/

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3 minutes ago, binhex said:

have a look at this article, the deletion through plex looks scary, with the possibility it will delete not only the metadata but also your media!, watch out for this.

 

https://support.plex.tv/articles/202606363-how-do-i-delete-something-from-my-library/

Hi Bud 

 

Yeah i copied the media from my iMac so if it goes it goes but i have many backups, Like i say i have moved the Music folder out of plex folder iv refreshed the library etc But the albums remain but with no files. I have tried to delete the Library Music but it just wont go. have a look at the screen dumps  ... Delete Library, Tick box clicked delete All still there after refreshing  

I hate not understanding whats going wrong and the web has been no help So i thought i would try your expertise

 

Many Thanks . 

 

 

Lee

Screenshot 2019-05-01 at 12.25.44.png

Screenshot 2019-05-01 at 12.25.27.png

Screenshot 2019-05-01 at 12.25.20.png

Screenshot 2019-05-01 at 12.27.17.png

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ok can you post a screenshot of the unraid configuration screen for this container.

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1 hour ago, binhex said:

ok can you post a screenshot of the unraid configuration screen for this container.

Hi of course there attached, Only had this issue since adding Music 

 

many thanks 

 

 

L33

IMG_8258.jpeg

57841501751__4E5163B4-1C68-4DBC-B90C-DC926D3F43E7.jpeg

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can you click on the 'edit' button next to the container path /media and then screenshot that, i just want to ensure that access mode to your media is read/write.

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1 minute ago, binhex said:

can you click on the 'edit' button next to the container path /media and then screenshot that, i just want to ensure that access mode to your media is read/write.

Is it possible that this is an issue with RC7? i have a CA backup that i am currently restoring it was created Sunday before i added the Music library. Once restored and all up and running i am going to Create a New library in plex Music, and point it to   /mnt/user/Share/Array Share/Plex/ in there i have all my plex folders Ill pop a screen dump below

TIA 

L33

Screenshot 2019-05-01 at 16.35.18.png

Screenshot 2019-05-01 at 16.39.40.png

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OK 

 

I have restored my CA backup all is ok, I have now Added Music and pointed it to the folder Music in Plex and it is now scanning.  This is the exact process I did but I added the artists one at a time instead of all at once. I have taken logs as soon as Plex loaded and ill take them again if it does the same again.  I shall keep you Posted :)

Screenshot 2019-05-01 at 17.31.51.png

Screenshot 2019-05-01 at 17.31.23.png

Screenshot 2019-05-01 at 17.31.06.png

Screenshot 2019-05-01 at 17.29.57.png

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I have recently transferred my server over to Unraid and finally got all the data moved over. I downloaded the recent Binhex-PlexPass Docker and have been having issues with accessing the WebUI for it.

 

This is from the log from the docker.

 

2019-04-28 20:45:26.621356 [info] System information Linux xxxx 4.18.20-unRAID #1 SMP Fri Nov 23 11:38:16 PST 2018 x86_64 GNU/Linux
2019-04-28 20:45:26.653640 [info] PUID defined as '99'
2019-04-28 20:45:27.301416 [info] PGID defined as '100'
2019-04-28 20:45:28.067040 [info] UMASK defined as '000'
2019-04-28 20:45:28.097798 [info] Permissions already set for volume mappings
2019-04-28 20:45:28.127115 [info] TRANS_DIR defined as '/config/transcode'
2019-04-28 20:45:28.215223 [info] Starting Supervisor...
2019-04-28 20:45:28,598 INFO Included extra file "/etc/supervisor/conf.d/plexmediaserver.conf" during parsing
2019-04-28 20:45:28,598 INFO Set uid to user 0 succeeded
2019-04-28 20:45:28,600 INFO supervisord started with pid 8
2019-04-28 20:45:29,602 INFO spawned: 'plexmediaserver' with pid 54
2019-04-28 20:45:29,603 INFO reaped unknown pid 9
2019-04-28 20:45:29,734 DEBG fd 8 closed, stopped monitoring <POutputDispatcher at 23063968459808 for <Subprocess at 23063968458440 with name plexmediaserver in state STARTING> (stdout)>
2019-04-28 20:45:29,734 DEBG fd 10 closed, stopped monitoring <POutputDispatcher at 23063968460528 for <Subprocess at 23063968458440 with name plexmediaserver in state STARTING> (stderr)>
2019-04-28 20:45:29,734 INFO exited: plexmediaserver (exit status 255; not expected)
2019-04-28 20:45:29,735 DEBG received SIGCLD indicating a child quit
2019-04-28 20:45:30,737 INFO spawned: 'plexmediaserver' with pid 59
2019-04-28 20:45:30,783 DEBG fd 8 closed, stopped monitoring <POutputDispatcher at 23063967894488 for <Subprocess at 23063968458440 with name plexmediaserver in state STARTING> (stdout)>
2019-04-28 20:45:30,783 DEBG fd 10 closed, stopped monitoring <POutputDispatcher at 23063968464408 for <Subprocess at 23063968458440 with name plexmediaserver in state STARTING> (stderr)>
2019-04-28 20:45:30,784 INFO exited: plexmediaserver (exit status 255; not expected)
2019-04-28 20:45:30,784 DEBG received SIGCLD indicating a child quit
2019-04-28 20:45:32,787 INFO spawned: 'plexmediaserver' with pid 64
2019-04-28 20:45:32,833 DEBG fd 8 closed, stopped monitoring <POutputDispatcher at 23063967894488 for <Subprocess at 23063968458440 with name plexmediaserver in state STARTING> (stdout)>
2019-04-28 20:45:32,833 DEBG fd 10 closed, stopped monitoring <POutputDispatcher at 23063968460528 for <Subprocess at 23063968458440 with name plexmediaserver in state STARTING> (stderr)>
2019-04-28 20:45:32,833 INFO exited: plexmediaserver (exit status 255; not expected)
2019-04-28 20:45:32,833 DEBG received SIGCLD indicating a child quit
2019-04-28 20:45:35,838 INFO spawned: 'plexmediaserver' with pid 69
2019-04-28 20:45:35,881 DEBG fd 8 closed, stopped monitoring <POutputDispatcher at 23063967894488 for <Subprocess at 23063968458440 with name plexmediaserver in state STARTING> (stdout)>
2019-04-28 20:45:35,882 DEBG fd 10 closed, stopped monitoring <POutputDispatcher at 23063968457792 for <Subprocess at 23063968458440 with name plexmediaserver in state STARTING> (stderr)>
2019-04-28 20:45:35,882 INFO exited: plexmediaserver (exit status 255; not expected)
2019-04-28 20:45:35,882 DEBG received SIGCLD indicating a child quit
2019-04-28 20:45:36,883 INFO gave up: plexmediaserver entered FATAL state, too many start retries too quickly
2019-04-29 21:59:10,387 WARN received SIGTERM indicating exit request

 

After days of searching, and trying to change the permissions and ownership of the Plex Media Server folder I still get the following in my Chrome browser:

 

This page isn’t working

192.168.178.49 didn’t send any data.

ERR_EMPTY_RESPONSE

 

I have tried deleting are redownloading the docker, but I am still getting the same issues. I am out of ideas and would love to get my Plex Server back up and running. Any help would be great.

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Hey Guys, Been using this docker since the beginning of the year and have had no problems. Thanks for your hard work!

 

However today im having an issue where only some Plex titles will play and the others throw up a playback issue. However when i use my pc and navigate to any file that plex isnt playing they work fine in VLC. This all of a sudden happened about 2 hours ago. I cannot think what could have caused it. The Error that im getting is "Playback Error an error occurred while loading items to play". Ive tried rebooting and even deleted the docker and reinstalled it and still nothing.

 

Can anyone lend some help?

 

Thanks

 

Edit - Ive attached an error that i see even when playing abny file that it actually will.

 

 

screenshot-192.168.10.70-32400-2019.05.01-22-12-07.png

Edited by DBurt
Update

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On 5/1/2019 at 5:37 PM, leeknight1981 said:

OK 

 

I have restored my CA backup all is ok, I have now Added Music and pointed it to the folder Music in Plex and it is now scanning.  This is the exact process I did but I added the artists one at a time instead of all at once. I have taken logs as soon as Plex loaded and ill take them again if it does the same again.  I shall keep you Posted :)

Screenshot 2019-05-01 at 17.31.51.png

Screenshot 2019-05-01 at 17.31.23.png

Screenshot 2019-05-01 at 17.31.06.png

Screenshot 2019-05-01 at 17.29.57.png

 

On 5/1/2019 at 5:37 PM, leeknight1981 said:

OK 

 

I have restored my CA backup all is ok, I have now Added Music and pointed it to the folder Music in Plex and it is now scanning.  This is the exact process I did but I added the artists one at a time instead of all at once. I have taken logs as soon as Plex loaded and ill take them again if it does the same again.  I shall keep you Posted :)

Screenshot 2019-05-01 at 17.31.51.png

Screenshot 2019-05-01 at 17.31.23.png

Screenshot 2019-05-01 at 17.31.06.png

Screenshot 2019-05-01 at 17.29.57.png

 

Edited by leeknight1981

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OK the problem has started again the library is u and running and the media has been scanned and plays ok, The mover has completed moving the media to the array. I have just added another folder but it has not picked it up So i added another and the same its only scanning the media thats already in the library Nothing New. I know these two albums work as i had them in the previous library. i have stopped the container and Scanned library files, Optimised the database and cleaned the bundles. Stopped and Started the docker and then dropped another album into the music folder but it doesn't put the Artis nor Album in the library. Says added item.

from docker log 

if self.shouldRollover(record):
File "/usr/lib/plexmediaserver/Resources/Python/lib/python2.7/logging/handlers.py", line 156, in shouldRollover
msg = "%s\n" % self.format(record)
File "/usr/lib/plexmediaserver/Resources/Python/lib/python2.7/logging/__init__.py", line 734, in format
return fmt.format(record)
File "/usr/lib/plexmediaserver/Resources/Plug-ins-4610c6e8d/Framework.bundle/Contents/Resources/Versions/2/Python/Framework/core.py", line 77, in format
record.__dict__[key] = uni(record.__dict__[key])
UnicodeDecodeError: 'utf8' codec can't decode byte 0xa9 in position 18: invalid start byte
Logged from file audiohelpers.py, line 248

2019-05-03 04:13:26,008 DEBG 'plexmediaserver' stderr output:
GUI: Requesting metadata for '...And Then There Were Three...'

2019-05-03 04:13:28,060 DEBG 'plexmediaserver' stderr output:
GUI: Requesting metadata for 'A Trick Of The Tail'

2019-05-03 04:13:28,161 DEBG 'plexmediaserver' stderr output:
GUI: Requesting metadata for 'Abacab'

2019-05-03 04:13:28,221 DEBG 'plexmediaserver' stderr output:
GUI: Requesting metadata for 'Calling All Stations'

2019-05-03 04:13:28,290 DEBG 'plexmediaserver' stderr output:
GUI: Requesting metadata for 'Duke'

2019-05-03 04:13:28,313 DEBG 'plexmediaserver' stderr output:
GUI: Requesting metadata for 'Foxtrot'

2019-05-03 04:13:28,364 DEBG 'plexmediaserver' stderr output:
GUI: Requesting metadata for 'From Genesis To Revelation'

2019-05-03 04:13:28,373 DEBG 'plexmediaserver' stderr output:
GUI: Requesting metadata for 'Genesis'

2019-05-03 04:13:28,384 DEBG 'plexmediaserver' stderr output:
GUI: Requesting metadata for 'Genesis Live'

2019-05-03 04:13:28,398 DEBG 'plexmediaserver' stderr output:
GUI: Requesting metadata for 'Seconds Out'

2019-05-03 04:13:36,289 DEBG 'plexmediaserver' stderr output:
__code__:487: FutureWarning: The behavior of this method will change in future versions. Use specific 'len(elem)' or 'elem is not None' test instead.

2019-05-03 04:13:36,670 DEBG 'plexmediaserver' stderr output:
__code__:500: FutureWarning: The behavior of this method will change in future versions. Use specific 'len(elem)' or 'elem is not None' test instead.

2019-05-03 04:13:44,057 DEBG 'plexmediaserver' stderr output:
Traceback (most recent call last):
File "/usr/lib/plexmediaserver/Resources/Python/lib/python2.7/logging/handlers.py", line 76, in emit

2019-05-03 04:13:44,057 DEBG 'plexmediaserver' stderr output:
if self.shouldRollover(record):
File "/usr/lib/plexmediaserver/Resources/Python/lib/python2.7/logging/handlers.py", line 156, in shouldRollover
msg = "%s\n" % self.format(record)
File "/usr/lib/plexmediaserver/Resources/Python/lib/python2.7/logging/__init__.py", line 734, in format

2019-05-03 04:13:44,057 DEBG 'plexmediaserver' stderr output:
return fmt.format(record)
File "/usr/lib/plexmediaserver/Resources/Plug-ins-4610c6e8d/Framework.bundle/Contents/Resources/Versions/2/Python/Framework/core.py", line 77, in format

2019-05-03 04:13:44,057 DEBG 'plexmediaserver' stderr output:
record.__dict__[key] = uni(record.__dict__[key])
UnicodeDecodeError: 'utf8' codec can't decode byte 0xa9 in position 18: invalid start byte
Logged from file audiohelpers.py, line 248

2019-05-03 04:13:44,060 DEBG 'plexmediaserver' stderr output:
Traceback (most recent call last):
File "/usr/lib/plexmediaserver/Resources/Python/lib/python2.7/logging/handlers.py", line 76, in emit

2019-05-03 04:13:44,060 DEBG 'plexmediaserver' stderr output:
if self.shouldRollover(record):
File "/usr/lib/plexmediaserver/Resources/Python/lib/python2.7/logging/handlers.py", line 156, in shouldRollover
msg = "%s\n" % self.format(record)
File "/usr/lib/plexmediaserver/Resources/Python/lib/python2.7/logging/__init__.py", line 734, in format
return fmt.format(record)
File "/usr/lib/plexmediaserver/Resources/Plug-ins-4610c6e8d/Framework.bundle/Contents/Resources/Versions/2/Python/Framework/core.py", line 77, in format
record.__dict__[key] = uni(record.__dict__[key])
UnicodeDecodeError: 'utf8' codec can't decode byte 0xa9 in position 18: invalid start byte
Logged from file audiohelpers.py, line 248

2019-05-03 04:13:44,063 DEBG 'plexmediaserver' stderr output:
Traceback (most recent call last):
File "/usr/lib/plexmediaserver/Resources/Python/lib/python2.7/logging/handlers.py", line 76, in emit
if self.shouldRollover(record):

2019-05-03 04:13:44,063 DEBG 'plexmediaserver' stderr output:
File "/usr/lib/plexmediaserver/Resources/Python/lib/python2.7/logging/handlers.py", line 156, in shouldRollover
msg = "%s\n" % self.format(record)
File "/usr/lib/plexmediaserver/Resources/Python/lib/python2.7/logging/__init__.py", line 734, in format
return fmt.format(record)
File "/usr/lib/plexmediaserver/Resources/Plug-ins-4610c6e8d/Framework.bundle/Contents/Resources/Versions/2/Python/Framework/core.py", line 77, in format
record.__dict__[key] = uni(record.__dict__[key])
UnicodeDecodeError: 'utf8' codec can't decode byte 0xa9 in position 18: invalid start byte
Logged from file audiohelpers.py, line 248

2019-05-03 04:13:44,067 DEBG 'plexmediaserver' stderr output:
Traceback (most recent call last):
File "/usr/lib/plexmediaserver/Resources/Python/lib/python2.7/logging/handlers.py", line 76, in emit

2019-05-03 04:13:44,067 DEBG 'plexmediaserver' stderr output:
if self.shouldRollover(record):
File "/usr/lib/plexmediaserver/Resources/Python/lib/python2.7/logging/handlers.py", line 156, in shouldRollover
msg = "%s\n" % self.format(record)
File "/usr/lib/plexmediaserver/Resources/Python/lib/python2.7/logging/__init__.py", line 734, in format
return fmt.format(record)
File "/usr/lib/plexmediaserver/Resources/Plug-ins-4610c6e8d/Framework.bundle/Contents/Resources/Versions/2/Python/Framework/core.py", line 77, in format
record.__dict__[key] = uni(record.__dict__[key])
UnicodeDecodeError: 'utf8' codec can't decode byte 0xa9 in position 18: invalid start byte
Logged from file audiohelpers.py, line 248

2019-05-03 04:13:44,070 DEBG 'plexmediaserver' stderr output:
Traceback (most recent call last):
File "/usr/lib/plexmediaserver/Resources/Python/lib/python2.7/logging/handlers.py", line 76, in emit

2019-05-03 04:13:44,070 DEBG 'plexmediaserver' stderr output:
if self.shouldRollover(record):
File "/usr/lib/plexmediaserver/Resources/Python/lib/python2.7/logging/handlers.py", line 156, in shouldRollover
msg = "%s\n" % self.format(record)
File "/usr/lib/plexmediaserver/Resources/Python/lib/python2.7/logging/__init__.py", line 734, in format
return fmt.format(record)
File "/usr/lib/plexmediaserver/Resources/Plug-ins-4610c6e8d/Framework.bundle/Contents/Resources/Versions/2/Python/Framework/core.py", line 77, in format
record.__dict__[key] = uni(record.__dict__[key])
UnicodeDecodeError: 'utf8' codec can't decode byte 0xa9 in position 18: invalid start byte
Logged from file audiohelpers.py, line 248

2019-05-03 04:13:44,073 DEBG 'plexmediaserver' stderr output:
Traceback (most recent call last):
File "/usr/lib/plexmediaserver/Resources/Python/lib/python2.7/logging/handlers.py", line 76, in emit

2019-05-03 04:13:44,073 DEBG 'plexmediaserver' stderr output:
if self.shouldRollover(record):
File "/usr/lib/plexmediaserver/Resources/Python/lib/python2.7/logging/handlers.py", line 156, in shouldRollover
msg = "%s\n" % self.format(record)
File "/usr/lib/plexmediaserver/Resources/Python/lib/python2.7/logging/__init__.py", line 734, in format
return fmt.format(record)
File "/usr/lib/plexmediaserver/Resources/Plug-ins-4610c6e8d/Framework.bundle/Contents/Resources/Versions/2/Python/Framework/core.py", line 77, in format
record.__dict__[key] = uni(record.__dict__[key])
UnicodeDecodeError: 'utf8' codec can't decode byte 0xa9 in position 18: invalid start byte
Logged from file audiohelpers.py, line 248

2019-05-03 04:13:44,077 DEBG 'plexmediaserver' stderr output:
Traceback (most recent call last):
File "/usr/lib/plexmediaserver/Resources/Python/lib/python2.7/logging/handlers.py", line 76, in emit

2019-05-03 04:13:44,077 DEBG 'plexmediaserver' stderr output:
if self.shouldRollover(record):
File "/usr/lib/plexmediaserver/Resources/Python/lib/python2.7/logging/handlers.py", line 156, in shouldRollover
msg = "%s\n" % self.format(record)
File "/usr/lib/plexmediaserver/Resources/Python/lib/python2.7/logging/__init__.py", line 734, in format
return fmt.format(record)
File "/usr/lib/plexmediaserver/Resources/Plug-ins-4610c6e8d/Framework.bundle/Contents/Resources/Versions/2/Python/Framework/core.py", line 77, in format
record.__dict__[key] = uni(record.__dict__[key])
UnicodeDecodeError: 'utf8' codec can't decode byte 0xa9 in position 18: invalid start byte
Logged from file audiohelpers.py, line 248

2019-05-03 04:13:44,079 DEBG 'plexmediaserver' stderr output:
Traceback (most recent call last):
File "/usr/lib/plexmediaserver/Resources/Python/lib/python2.7/logging/handlers.py", line 76, in emit
if self.shouldRollover(record):

2019-05-03 04:13:44,080 DEBG 'plexmediaserver' stderr output:
File "/usr/lib/plexmediaserver/Resources/Python/lib/python2.7/logging/handlers.py", line 156, in shouldRollover
msg = "%s\n" % self.format(record)
File "/usr/lib/plexmediaserver/Resources/Python/lib/python2.7/logging/__init__.py", line 734, in format
return fmt.format(record)
File "/usr/lib/plexmediaserver/Resources/Plug-ins-4610c6e8d/Framework.bundle/Contents/Resources/Versions/2/Python/Framework/core.py", line 77, in format
record.__dict__[key] = uni(record.__dict__[key])
UnicodeDecodeError: 'utf8' codec can't decode byte 0xa9 in position 18: invalid start byte
Logged from file audiohelpers.py, line 248

2019-05-03 04:13:44,082 DEBG 'plexmediaserver' stderr output:
Traceback (most recent call last):
File "/usr/lib/plexmediaserver/Resources/Python/lib/python2.7/logging/handlers.py", line 76, in emit

2019-05-03 04:13:44,082 DEBG 'plexmediaserver' stderr output:
if self.shouldRollover(record):
File "/usr/lib/plexmediaserver/Resources/Python/lib/python2.7/logging/handlers.py", line 156, in shouldRollover
msg = "%s\n" % self.format(record)
File "/usr/lib/plexmediaserver/Resources/Python/lib/python2.7/logging/__init__.py", line 734, in format
return fmt.format(record)
File "/usr/lib/plexmediaserver/Resources/Plug-ins-4610c6e8d/Framework.bundle/Contents/Resources/Versions/2/Python/Framework/core.py", line 77, in format
record.__dict__[key] = uni(record.__dict__[key])
UnicodeDecodeError: 'utf8' codec can't decode byte 0xa9 in position 18: invalid start byte
Logged from file audiohelpers.py, line 248

2019-05-03 04:13:44,084 DEBG 'plexmediaserver' stderr output:
Traceback (most recent call last):
File "/usr/lib/plexmediaserver/Resources/Python/lib/python2.7/logging/handlers.py", line 76, in emit

2019-05-03 04:13:44,085 DEBG 'plexmediaserver' stderr output:
if self.shouldRollover(record):
File "/usr/lib/plexmediaserver/Resources/Python/lib/python2.7/logging/handlers.py", line 156, in shouldRollover
msg = "%s\n" % self.format(record)
File "/usr/lib/plexmediaserver/Resources/Python/lib/python2.7/logging/__init__.py", line 734, in format
return fmt.format(record)
File "/usr/lib/plexmediaserver/Resources/Plug-ins-4610c6e8d/Framework.bundle/Contents/Resources/Versions/2/Python/Framework/core.py", line 77, in format
record.__dict__[key] = uni(record.__dict__[key])
UnicodeDecodeError: 'utf8' codec can't decode byte 0xa9 in position 18: invalid start byte
Logged from file audiohelpers.py, line 248

2019-05-03 04:13:44,088 DEBG 'plexmediaserver' stderr output:
Traceback (most recent call last):
File "/usr/lib/plexmediaserver/Resources/Python/lib/python2.7/logging/handlers.py", line 76, in emit

2019-05-03 04:13:44,088 DEBG 'plexmediaserver' stderr output:
if self.shouldRollover(record):
File "/usr/lib/plexmediaserver/Resources/Python/lib/python2.7/logging/handlers.py", line 156, in shouldRollover
msg = "%s\n" % self.format(record)
File "/usr/lib/plexmediaserver/Resources/Python/lib/python2.7/logging/__init__.py", line 734, in format
return fmt.format(record)
File "/usr/lib/plexmediaserver/Resources/Plug-ins-4610c6e8d/Framework.bundle/Contents/Resources/Versions/2/Python/Framework/core.py", line 77, in format
record.__dict__[key] = uni(record.__dict__[key])
UnicodeDecodeError: 'utf8' codec can't decode byte 0xa9 in position 18: invalid start byte
Logged from file audiohelpers.py, line 248

2019-05-03 04:14:02,161 DEBG 'plexmediaserver' stderr output:
Traceback (most recent call last):
File "/usr/lib/plexmediaserver/Resources/Python/lib/python2.7/logging/handlers.py", line 76, in emit
if self.shouldRollover(record):
File "/usr/lib/plexmediaserver/Resources/Python/lib/python2.7/logging/handlers.py", line 156, in shouldRollover

2019-05-03 04:14:02,161 DEBG 'plexmediaserver' stderr output:
msg = "%s\n" % self.format(record)
File "/usr/lib/plexmediaserver/Resources/Python/lib/python2.7/logging/__init__.py", line 734, in format
return fmt.format(record)
File "/usr/lib/plexmediaserver/Resources/Plug-ins-4610c6e8d/Framework.bundle/Contents/Resources/Versions/2/Python/Framework/core.py", line 77, in format
record.__dict__[key] = uni(record.__dict__[key])
UnicodeDecodeError: 'utf8' codec can't decode byte 0xa9 in position 18: invalid start byte
Logged from file audiohelpers.py, line 248

2019-05-03 04:14:02,164 DEBG 'plexmediaserver' stderr output:
Traceback (most recent call last):
File "/usr/lib/plexmediaserver/Resources/Python/lib/python2.7/logging/handlers.py", line 76, in emit
if self.shouldRollover(record):

2019-05-03 04:14:02,164 DEBG 'plexmediaserver' stderr output:
File "/usr/lib/plexmediaserver/Resources/Python/lib/python2.7/logging/handlers.py", line 156, in shouldRollover
msg = "%s\n" % self.format(record)
File "/usr/lib/plexmediaserver/Resources/Python/lib/python2.7/logging/__init__.py", line 734, in format
return fmt.format(record)
File "/usr/lib/plexmediaserver/Resources/Plug-ins-4610c6e8d/Framework.bundle/Contents/Resources/Versions/2/Python/Framework/core.py", line 77, in format
record.__dict__[key] = uni(record.__dict__[key])
UnicodeDecodeError: 'utf8' codec can't decode byte 0xa9 in position 18: invalid start byte
Logged from file audiohelpers.py, line 248

2019-05-03 04:14:02,167 DEBG 'plexmediaserver' stderr output:
Traceback (most recent call last):
File "/usr/lib/plexmediaserver/Resources/Python/lib/python2.7/logging/handlers.py", line 76, in emit

2019-05-03 04:14:02,167 DEBG 'plexmediaserver' stderr output:
if self.shouldRollover(record):
File "/usr/lib/plexmediaserver/Resources/Python/lib/python2.7/logging/handlers.py", line 156, in shouldRollover
msg = "%s\n" % self.format(record)
File "/usr/lib/plexmediaserver/Resources/Python/lib/python2.7/logging/__init__.py", line 734, in format
return fmt.format(record)
File "/usr/lib/plexmediaserver/Resources/Plug-ins-4610c6e8d/Framework.bundle/Contents/Resources/Versions/2/Python/Framework/core.py", line 77, in format
record.__dict__[key] = uni(record.__dict__[key])
UnicodeDecodeError: 'utf8' codec can't decode byte 0xa9 in position 18: invalid start byte
Logged from file audiohelpers.py, line 248

2019-05-03 04:14:02,170 DEBG 'plexmediaserver' stderr output:
Traceback (most recent call last):
File "/usr/lib/plexmediaserver/Resources/Python/lib/python2.7/logging/handlers.py", line 76, in emit

2019-05-03 04:14:02,170 DEBG 'plexmediaserver' stderr output:
if self.shouldRollover(record):
File "/usr/lib/plexmediaserver/Resources/Python/lib/python2.7/logging/handlers.py", line 156, in shouldRollover
msg = "%s\n" % self.format(record)
File "/usr/lib/plexmediaserver/Resources/Python/lib/python2.7/logging/__init__.py", line 734, in format
return fmt.format(record)
File "/usr/lib/plexmediaserver/Resources/Plug-ins-4610c6e8d/Framework.bundle/Contents/Resources/Versions/2/Python/Framework/core.py", line 77, in format
record.__dict__[key] = uni(record.__dict__[key])
UnicodeDecodeError: 'utf8' codec can't decode byte 0xa9 in position 18: invalid start byte
Logged from file audiohelpers.py, line 248

2019-05-03 04:14:02,173 DEBG 'plexmediaserver' stderr output:
Traceback (most recent call last):
File "/usr/lib/plexmediaserver/Resources/Python/lib/python2.7/logging/handlers.py", line 76, in emit

2019-05-03 04:14:02,173 DEBG 'plexmediaserver' stderr output:
if self.shouldRollover(record):
File "/usr/lib/plexmediaserver/Resources/Python/lib/python2.7/logging/handlers.py", line 156, in shouldRollover
msg = "%s\n" % self.format(record)
File "/usr/lib/plexmediaserver/Resources/Python/lib/python2.7/logging/__init__.py", line 734, in format
return fmt.format(record)
File "/usr/lib/plexmediaserver/Resources/Plug-ins-4610c6e8d/Framework.bundle/Contents/Resources/Versions/2/Python/Framework/core.py", line 77, in format
record.__dict__[key] = uni(record.__dict__[key])
UnicodeDecodeError: 'utf8' codec can't decode byte 0xa9 in position 18: invalid start byte
Logged from file audiohelpers.py, line 248

2019-05-03 04:14:02,176 DEBG 'plexmediaserver' stderr output:
Traceback (most recent call last):
File "/usr/lib/plexmediaserver/Resources/Python/lib/python2.7/logging/handlers.py", line 76, in emit

2019-05-03 04:14:02,176 DEBG 'plexmediaserver' stderr output:
if self.shouldRollover(record):
File "/usr/lib/plexmediaserver/Resources/Python/lib/python2.7/logging/handlers.py", line 156, in shouldRollover
msg = "%s\n" % self.format(record)
File "/usr/lib/plexmediaserver/Resources/Python/lib/python2.7/logging/__init__.py", line 734, in format
return fmt.format(record)
File "/usr/lib/plexmediaserver/Resources/Plug-ins-4610c6e8d/Framework.bundle/Contents/Resources/Versions/2/Python/Framework/core.py", line 77, in format
record.__dict__[key] = uni(record.__dict__[key])
UnicodeDecodeError: 'utf8' codec can't decode byte 0xa9 in position 18: invalid start byte
Logged from file audiohelpers.py, line 248

2019-05-03 04:14:02,179 DEBG 'plexmediaserver' stderr output:
Traceback (most recent call last):
File "/usr/lib/plexmediaserver/Resources/Python/lib/python2.7/logging/handlers.py", line 76, in emit

2019-05-03 04:14:02,179 DEBG 'plexmediaserver' stderr output:
if self.shouldRollover(record):
File "/usr/lib/plexmediaserver/Resources/Python/lib/python2.7/logging/handlers.py", line 156, in shouldRollover
msg = "%s\n" % self.format(record)
File "/usr/lib/plexmediaserver/Resources/Python/lib/python2.7/logging/__init__.py", line 734, in format
return fmt.format(record)
File "/usr/lib/plexmediaserver/Resources/Plug-ins-4610c6e8d/Framework.bundle/Contents/Resources/Versions/2/Python/Framework/core.py", line 77, in format
record.__dict__[key] = uni(record.__dict__[key])
UnicodeDecodeError: 'utf8' codec can't decode byte 0xa9 in position 18: invalid start byte
Logged from file audiohelpers.py, line 248

2019-05-03 04:14:02,181 DEBG 'plexmediaserver' stderr output:
Traceback (most recent call last):
File "/usr/lib/plexmediaserver/Resources/Python/lib/python2.7/logging/handlers.py", line 76, in emit

2019-05-03 04:14:02,181 DEBG 'plexmediaserver' stderr output:
if self.shouldRollover(record):
File "/usr/lib/plexmediaserver/Resources/Python/lib/python2.7/logging/handlers.py", line 156, in shouldRollover
msg = "%s\n" % self.format(record)
File "/usr/lib/plexmediaserver/Resources/Python/lib/python2.7/logging/__init__.py", line 734, in format
return fmt.format(record)
File "/usr/lib/plexmediaserver/Resources/Plug-ins-4610c6e8d/Framework.bundle/Contents/Resources/Versions/2/Python/Framework/core.py", line 77, in format
record.__dict__[key] = uni(record.__dict__[key])
UnicodeDecodeError: 'utf8' codec can't decode byte 0xa9 in position 18: invalid start byte
Logged from file audiohelpers.py, line 248

2019-05-03 04:14:02,184 DEBG 'plexmediaserver' stderr output:
Traceback (most recent call last):
File "/usr/lib/plexmediaserver/Resources/Python/lib/python2.7/logging/handlers.py", line 76, in emit

2019-05-03 04:14:02,184 DEBG 'plexmediaserver' stderr output:
if self.shouldRollover(record):
File "/usr/lib/plexmediaserver/Resources/Python/lib/python2.7/logging/handlers.py", line 156, in shouldRollover
msg = "%s\n" % self.format(record)
File "/usr/lib/plexmediaserver/Resources/Python/lib/python2.7/logging/__init__.py", line 734, in format
return fmt.format(record)
File "/usr/lib/plexmediaserver/Resources/Plug-ins-4610c6e8d/Framework.bundle/Contents/Resources/Versions/2/Python/Framework/core.py", line 77, in format
record.__dict__[key] = uni(record.__dict__[key])
UnicodeDecodeError: 'utf8' codec can't decode byte 0xa9 in position 18: invalid start byte
Logged from file audiohelpers.py, line 248

It was working fine its added some media ok but now its just stopped adding newly added albums 


Can anyone shed any light on this PLEASE for my Sanity 

Regards

 

L33


  

Screenshot 2019-05-03 at 12.11.39.png

Screenshot 2019-05-03 at 12.11.31.png

Plex Media Server Logs_2019-04-30_13-34-33.zip

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24 minutes ago, leeknight1981 said:

UnicodeDecodeError: 'utf8' codec can't decode byte 0xa9 in position 18: invalid start byte
Logged from file audiohelpers.py, line 248

2019-05-03 04:13:26,008 DEBG 'plexmediaserver' stderr output:
GUI: Requesting metadata for '...And Then There Were Three...'

A Genesis fan!

 

Just a guess but maybe the scraper is having a problem with some character in your file or folder name.

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Just now, trurl said:

A Genesis fan!

 

Just a guess but maybe the scraper is having a problem with some character in your file or folder name.

Haha indeed I am basically moving my iTunes library 1 artist at a time to Plex, it goes fine but then just stops. Going to leave it scanning for a day and see what happens if anything. PS its a 1.3TB music library hence doing it 1 artist at a time 

TIA 

 

L33  

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47 minutes ago, trurl said:

Just a guess but maybe the scraper is having a problem with some character in your file or folder name.

 

@leeknight1981 +1 on the above, i have done a fair bit of python coding in the past and python 2 is a bitch for encode/decode (defaults to ascii) looking at the traceback i would def say you have a dodgy character in the filename/foldername/metadata for one or more of your audio files, tricky part is finding out which one(s) 🙂

 

tbh plex should be written to cope with this scenario, so strictly speaking this is a plex bug.

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1 hour ago, binhex said:

 

@leeknight1981 +1 on the above, i have done a fair bit of python coding in the past and python 2 is a bitch for encode/decode (defaults to ascii) looking at the traceback i would def say you have a dodgy character in the filename/foldername/metadata for one or more of your audio files, tricky part is finding out which one(s) 🙂

 

tbh plex should be written to cope with this scenario, so strictly speaking this is a plex bug.

Awesome I am away for the bank holiday weekend so I’ll check when I get back, I know the last folder I dropped before the issue was Genesis and the time before it was Genesis so I’ll have to go threw all of them! If left it would plex sort it or will it just keep stalling 

 

many thanks 

 

who do I buy a burgundy XD

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On 5/3/2019 at 1:33 PM, binhex said:

 

@leeknight1981 +1 on the above, i have done a fair bit of python coding in the past and python 2 is a bitch for encode/decode (defaults to ascii) looking at the traceback i would def say you have a dodgy character in the filename/foldername/metadata for one or more of your audio files, tricky part is finding out which one(s) 🙂

 

tbh plex should be written to cope with this scenario, so strictly speaking this is a plex bug.

Out of curiosity i created another Music library and called it Music - MP3 i pointed it to an empty folder in Plex folder, I then tried to delete said library but it will not delete the same as the normal one. Nothing in the folder at all was a brand new folder. So i now have Music and Music - MP3 library's that i am unable to remove from the sidebar! The Plex dev's can be arrogant bastards at times so i don't wanna go to them unless i Really have to. Anyone have any ideas on this before i F&CK Plex off for Emby. 

TIA 

L33

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Having an issue with my Plex docker...happens on linuxIO build, binhex and PMS.  IDK what happened but woke up this morning to Plex not running.  The log just keeps repeating "starting plex media server" forever.  I tried rebooting my server and obviously deleting the container and image.  

I didnt try deleting the plex appdata folder though because I would prefer not to have to rebuild my library and such.  That took all day yesterday.

 

Here is what the log says.

 

[s6-init] making user provided files available at /var/run/s6/etc...exited 0.
[s6-init] ensuring user provided files have correct perms...exited 0.
[fix-attrs.d] applying ownership & permissions fixes...
[fix-attrs.d] done.
[cont-init.d] executing container initialization scripts...
[cont-init.d] 10-adduser: executing...
usermod: no changes

-------------------------------------
_ ()
| | ___ _ __
| | / __| | | / \
| | \__ \ | | | () |
|_| |___/ |_| \__/


Brought to you by linuxserver.io
We gratefully accept donations at:
https://www.linuxserver.io/donate/
-------------------------------------
GID/UID
-------------------------------------

User uid: 99
User gid: 100
-------------------------------------

[cont-init.d] 10-adduser: exited 0.
[cont-init.d] 40-chown-files: executing...
[cont-init.d] 40-chown-files: exited 0.
[cont-init.d] 50-gid-video: executing...
[cont-init.d] 50-gid-video: exited 0.
[cont-init.d] 60-plex-update: executing...
No update required
[cont-init.d] 60-plex-update: exited 0.
[cont-init.d] 99-custom-scripts: executing...
[custom-init] no custom scripts found exiting...
[cont-init.d] 99-custom-scripts: exited 0.
[cont-init.d] done.
[services.d] starting services
Starting Plex Media Server.
[services.d] done.
No update required
[cont-init.d] 60-plex-update: exited 0.
[cont-init.d] 99-custom-scripts: executing...
[custom-init] no custom scripts found exiting...
[cont-init.d] 99-custom-scripts: exited 0.
[cont-init.d] done.
[services.d] starting services
Starting Plex Media Server.
[services.d] done.
Starting Plex Media Server.
Starting Plex Media Server.
Starting Plex Media Server.
Starting Plex Media Server.
Starting Plex Media Server.
Starting Plex Media Server.
Starting Plex Media Server.
Starting Plex Media Server.
Starting Plex Media Server.
Starting Plex Media Server.
Starting Plex Media Server.
Starting Plex Media Server.
Starting Plex Media Server.
Starting Plex Media Server.
Starting Plex Media Server.
Starting Plex Media Server.
Starting Plex Media Server.
Starting Plex Media Server.
Starting Plex Media Server.
Starting Plex Media Server.

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