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comet424

how do you reactivate a Faulty Drive from UDMA CRC error count

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hi i unable to reactivate my array.. or get the Faulty X  off my one drive..is there a command to reforce it to reset..  it did a 

UDMA CRC error count

and from what says online its not serious just a cable loose or something..  so i rechecked cable and pushed the drive in and out .. but didnt fix it .

how do i fix it.. and here is the log file smart

 

 

 

smartctl 6.6 2017-11-05 r4594 [x86_64-linux-4.18.17-unRAID] (local build)
Copyright (C) 2002-17, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Device Model:     WDC WD121KRYZ-01W0RB0
Serial Number:    
LU WWN Device Id: 5 000cca 253ce479f
Firmware Version: 01.01H01
User Capacity:    12,000,138,625,024 bytes [12.0 TB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Rotation Rate:    7200 rpm
Form Factor:      3.5 inches
Device is:        Not in smartctl database [for details use: -P showall]
ATA Version is:   ACS-2, ATA8-ACS T13/1699-D revision 4
SATA Version is:  SATA 3.2, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is:    Thu Dec 13 05:34:15 2018 EST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
AAM feature is:   Unavailable
APM feature is:   Disabled
Rd look-ahead is: Enabled
Write cache is:   Enabled
DSN feature is:   Unavailable
ATA Security is:  Disabled, NOT FROZEN [SEC1]
Wt Cache Reorder: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x82)    Offline data collection activity
                    was completed without error.
                    Auto Offline Data Collection: Enabled.
Self-test execution status:      (   0)    The previous self-test routine completed
                    without error or no self-test has ever 
                    been run.
Total time to complete Offline 
data collection:         (   87) seconds.
Offline data collection
capabilities:              (0x5b) SMART execute Offline immediate.
                    Auto Offline data collection on/off support.
                    Suspend Offline collection upon new
                    command.
                    Offline surface scan supported.
                    Self-test supported.
                    No Conveyance Self-test supported.
                    Selective Self-test supported.
SMART capabilities:            (0x0003)    Saves SMART data before entering
                    power-saving mode.
                    Supports SMART auto save timer.
Error logging capability:        (0x01)    Error logging supported.
                    General Purpose Logging supported.
Short self-test routine 
recommended polling time:      (   2) minutes.
Extended self-test routine
recommended polling time:      (1303) minutes.
SCT capabilities:            (0x003d)    SCT Status supported.
                    SCT Error Recovery Control supported.
                    SCT Feature Control supported.
                    SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAGS    VALUE WORST THRESH FAIL RAW_VALUE
  1 Raw_Read_Error_Rate     PO-R--   100   100   016    -    0
  2 Throughput_Performance  P-S---   132   132   054    -    96
  3 Spin_Up_Time            POS---   186   186   024    -    377 (Average 331)
  4 Start_Stop_Count        -O--C-   100   100   000    -    27
  5 Reallocated_Sector_Ct   PO--CK   100   100   005    -    0
  7 Seek_Error_Rate         PO-R--   100   100   067    -    0
  8 Seek_Time_Performance   P-S---   128   128   020    -    18
  9 Power_On_Hours          -O--C-   100   100   000    -    1052
 10 Spin_Retry_Count        PO--C-   100   100   060    -    0
 12 Power_Cycle_Count       -O--CK   100   100   000    -    27
 22 Unknown_Attribute       PO---K   100   100   025    -    100
192 Power-Off_Retract_Count -O--CK   100   100   000    -    68
193 Load_Cycle_Count        -O--C-   100   100   000    -    68
194 Temperature_Celsius     -O----   253   253   000    -    8 (Min/Max -3/25)
196 Reallocated_Event_Count -O--CK   100   100   000    -    0
197 Current_Pending_Sector  -O---K   100   100   000    -    0
198 Offline_Uncorrectable   ---R--   100   100   000    -    0
199 UDMA_CRC_Error_Count    -O-R--   199   199   000    -    1
                            ||||||_ K auto-keep
                            |||||__ C event count
                            ||||___ R error rate
                            |||____ S speed/performance
                            ||_____ O updated online
                            |______ P prefailure warning

General Purpose Log Directory Version 1
SMART           Log Directory Version 1 [multi-sector log support]
Address    Access  R/W   Size  Description
0x00       GPL,SL  R/O      1  Log Directory
0x01           SL  R/O      1  Summary SMART error log
0x02           SL  R/O      1  Comprehensive SMART error log
0x03       GPL     R/O      1  Ext. Comprehensive SMART error log
0x04       GPL     R/O    256  Device Statistics log
0x04       SL      R/O    255  Device Statistics log
0x06           SL  R/O      1  SMART self-test log
0x07       GPL     R/O      1  Extended self-test log
0x08       GPL     R/O      2  Power Conditions log
0x09           SL  R/W      1  Selective self-test log
0x0c       GPL     R/O   5501  Pending Defects log
0x10       GPL     R/O      1  NCQ Command Error log
0x11       GPL     R/O      1  SATA Phy Event Counters log
0x12       GPL     R/O      1  SATA NCQ Non-Data log
0x13       GPL     R/O      1  SATA NCQ Send and Receive log
0x15       GPL     R/W      1  Rebuild Assist log
0x21       GPL     R/O      1  Write stream error log
0x22       GPL     R/O      1  Read stream error log
0x24       GPL     R/O    256  Current Device Internal Status Data log
0x25       GPL     R/O    256  Saved Device Internal Status Data log
0x30       GPL,SL  R/O      9  IDENTIFY DEVICE data log
0x80-0x9f  GPL,SL  R/W     16  Host vendor specific log
0xe0       GPL,SL  R/W      1  SCT Command/Status
0xe1       GPL,SL  R/W      1  SCT Data Transfer

SMART Extended Comprehensive Error Log Version: 1 (1 sectors)
Device Error Count: 1
    CR     = Command Register
    FEATR  = Features Register
    COUNT  = Count (was: Sector Count) Register
    LBA_48 = Upper bytes of LBA High/Mid/Low Registers ]  ATA-8
    LH     = LBA High (was: Cylinder High) Register    ]   LBA
    LM     = LBA Mid (was: Cylinder Low) Register      ] Register
    LL     = LBA Low (was: Sector Number) Register     ]
    DV     = Device (was: Device/Head) Register
    DC     = Device Control Register
    ER     = Error register
    ST     = Status register
Powered_Up_Time is measured from power on, and printed as
DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
SS=sec, and sss=millisec. It "wraps" after 49.710 days.

Error 1 [0] occurred at disk power-on lifetime: 973 hours (40 days + 13 hours)
  When the command that caused the error occurred, the device was doing SMART Offline or Self-test.

  After command completion occurred, registers were:
  ER -- ST COUNT  LBA_48  LH LM LL DV DC
  -- -- -- == -- == == == -- -- -- -- --
  84 -- 53 01 70 00 00 65 57 02 ef 40 00  Error: ICRC, ABRT 368 sectors at LBA = 0x655702ef = 1700201199

  Commands leading to the command that caused the error were:
  CR FEATR COUNT  LBA_48  LH LM LL DV DC  Powered_Up_Time  Command/Feature_Name
  -- == -- == -- == == == -- -- -- -- --  ---------------  --------------------
  25 00 00 04 00 00 00 65 57 00 60 e0 08 24d+16:02:23.488  READ DMA EXT
  25 00 00 05 40 00 00 65 56 fb 20 e0 08 24d+16:02:23.486  READ DMA EXT
  25 00 00 02 c0 00 00 65 56 f8 60 e0 08 24d+16:02:23.480  READ DMA EXT
  25 00 00 05 40 00 00 65 56 f3 20 e0 08 24d+16:02:23.478  READ DMA EXT
  25 00 00 04 00 00 00 65 56 ef 20 e0 08 24d+16:02:23.473  READ DMA EXT

SMART Extended Self-test Log Version: 1 (1 sectors)
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Extended offline    Completed without error       00%      1051         -
# 2  Short offline       Completed without error       00%      1030         -

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

SCT Status Version:                  3
SCT Version (vendor specific):       256 (0x0100)
SCT Support Level:                   0
Device State:                        Active (0)
Current Temperature:                     8 Celsius
Power Cycle Min/Max Temperature:      7/13 Celsius
Lifetime    Min/Max Temperature:     -3/25 Celsius
Under/Over Temperature Limit Count:   0/0

SCT Temperature History Version:     2
Temperature Sampling Period:         1 minute
Temperature Logging Interval:        1 minute
Min/Max recommended Temperature:      0/60 Celsius
Min/Max Temperature Limit:           -40/70 Celsius
Temperature History Size (Index):    128 (43)

Index    Estimated Time   Temperature Celsius
  44    2018-12-13 03:27     9  -
 ...    ..( 64 skipped).    ..  -
 109    2018-12-13 04:32     9  -
 110    2018-12-13 04:33     8  -
 ...    ..(  7 skipped).    ..  -
 118    2018-12-13 04:41     8  -
 119    2018-12-13 04:42     7  -
 ...    ..(  7 skipped).    ..  -
 127    2018-12-13 04:50     7  -
   0    2018-12-13 04:51     8  -
 ...    ..( 15 skipped).    ..  -
  16    2018-12-13 05:07     8  -
  17    2018-12-13 05:08     7  -
 ...    ..( 12 skipped).    ..  -
  30    2018-12-13 05:21     7  -
  31    2018-12-13 05:22     8  -
 ...    ..( 10 skipped).    ..  -
  42    2018-12-13 05:33     8  -
  43    2018-12-13 05:34     9  -

SCT Error Recovery Control:
           Read: Disabled
          Write: Disabled

Device Statistics (GP/SMART Log 0x04) not supported

Pending Defects log (GP Log 0x0c) supported [please try: '-l defects']

SATA Phy Event Counters (GP Log 0x11)
ID      Size     Value  Description
0x0001  2            0  Command failed due to ICRC error
0x0002  2            0  R_ERR response for data FIS
0x0003  2            0  R_ERR response for device-to-host data FIS
0x0004  2            0  R_ERR response for host-to-device data FIS
0x0005  2            0  R_ERR response for non-data FIS
0x0006  2            0  R_ERR response for device-to-host non-data FIS
0x0007  2            0  R_ERR response for host-to-device non-data FIS
0x0008  2            0  Device-to-host non-data FIS retries
0x0009  2            3  Transition from drive PhyRdy to drive PhyNRdy
0x000a  2            2  Device-to-host register FISes sent due to a COMRESET
0x000b  2            0  CRC errors within host-to-device FIS
0x000d  2            0  Non-CRC errors within host-to-device FIS

 

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Disk look fine, if the emulated disk is mounting correctly replace the STA cable and rebuild.

 

It is very cold, is your server in a refrigerator? 😛

 

Power Cycle Min/Max Temperature:      0/ 8 Celsius
Lifetime    Min/Max Temperature:     -3/25 Celsius

Likely a bad temp sensor.

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Well looking at the other disks looks like they are in a very cold environment:

 

Power Cycle Min/Max Temperature:     -5/ 5 Celsius
Lifetime    Min/Max Temperature:     -7/43 Celsius

This is not good, it can be as bad as high temps, min operating temp is 0C.

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is the emulated drive  the Parity drive??  as its fine its also 12TB

the Disk 2 (12TB)  got that error..  can you guys explain what that error says  from that smart

 

as for the drives  ya i have a server in my shop  its an uninsulated building i put there since i figured never have to need cooling  its better then air conditioning free cold from the winter

 

why is it bad if they really cold?

 

but ok ill swap out this sata cable    i planning on building new server case and then hot glue the sata cables to the hot swaps so they cant come out

 

thanks for the input so far 

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11 minutes ago, comet424 said:

why is it bad if they really cold?

Because disks are made to operate above freezing, and according to a test by Google IIRC, low temps, like <30C can be as bad for disks as hight temps, >45C, for better reliability disks should operate between those temps.

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10 minutes ago, comet424 said:

why is it bad if they really cold?

spinning bearings need lubrication. lubrication gets thick when it's cold.

 

As long as you set the drives to never spin down you will be fine.

 

Just don't shut down the server and let it get cold. Ideally you should build it a little insulated box with temperature controlled ventilation, so the server can keep itself warm, and use the cold outside air to moderate the heat.

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ah ok  i did shut server off to replace the cable but i found my cable too short so i just stuck old one back on  and made sure she good and tight...  i through a coat over it... and i guess i can pull the cooler fans  off too..

 

i also have a Pfsense  using a Micro gaming motherboarding  and using a 120GB SSD and i have a towel over that so i dont have to clean the dust of it.. but is it safe   as it doesnt have no spinning parts

 

and i guess i can do that set it to never spin down... my hds do have a 5yr warrenty

is it better for hard drives to never spin down  

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12 minutes ago, comet424 said:

is the emulated drive  the Parity drive?

The emulated drive is the disabled drive, the one with the red X.

 

When a write to a disk fails for whatever reason, Unraid disables the disk. After a disk is disabled, Unraid will not use it again until it is rebuilt. Any further attempts to read/write to that disk are done by emulating the disk from the parity calculation.

 

If you read from the disk, Unraid doesn't actually attempt to read the disabled disk. Instead, it calculates the data by reading ALL other disks plus parity.

 

If you write to the disk, Unraid doesn't actually attempt to write to the disabled disk. Instead, it updates parity as it would have if the disk had been written. So, on subsequent reads of the emulated disk, even that data can be calculated.

 

Even the original failed write was emulated in this way, by updating parity. So the actual contents of the physical disk are no longer valid. But the valid contents are in the rest of the array from the parity calculation and the disk can be rebuilt so it will contain the complete and up-to-date valid contents.

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learn something new everyday...  its amazing how it knows how to emulated the data and stuff,,,  way over my head..

 

for now i have it remounting   fingers crossed...  i got a coat over the intake.. and on weekend ill get another cable and ill unplug the fans

 

are there any  as i wanna get a Rackmount Case  but are there any Temperature Sensor PC fan controllers you guys recommend  as you mentioned about building a box and a sensor... is there one you guys recommend..    and i have set the hard drives from 15 min spin down to never

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2 minutes ago, comet424 said:

for now i have it remounting 

What do you mean by that? I suspect you don't know what mounting even means.

 

1 minute ago, comet424 said:

so the Array is started  but Disk2  (12TB)  still X  and still states Faulty.. i take it it didnt work

 

9 minutes ago, trurl said:

Unraid will not use it again until it is rebuilt.

 

1 hour ago, trurl said:

 

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well  remounting as i ment was 

Since the Array is unmounted..  and cant access Files... when you Click Start Array   means remounting the drive 

is what i mean

 

 

but ok miss read it  too  about removing the drive then readding the drive and starting and stopping array in the middle.. damn dislexia

fingers crossed  going to try now

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The only way to clear the disabled status (without potential data loss) is to rebuild the disk so that the contents match the emulated disk.

 

to do this:

  • Stop the array
  • set the disbled disk to “Unassigned”
  • start the array. (you will be warned the array is now unprotect4d)
  • stop the array
  • reassign the disabled disk
  • start the array (you will be told the disk is being rebuilt)

the rebuild process will now start.   Expect it to take a long time (roughly the same as a parity check).    You can use the array while the disk is being rebuild but any disk I/O will slow down the rebuild process so you may prefer to leave it to complete first.

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4 minutes ago, comet424 said:

learn something new everyday...  its amazing how it knows how to emulated the data and stuff,,,  way over my head..

Parity isn't really very complicated. It is used in lots of ways in computers and communications. Understanding parity can help you understand many things about how Unraid works and how it makes you use it. Here is a wiki:

 

https://wiki.unraid.net/UnRAID_6/Overview#Parity-Protected_Array

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ah ok ya i miss read it   i was thinking  just a simple Start stop procedure

 

ya Partiy takes 23-25 Hours when doing the partiy check 

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2 minutes ago, comet424 said:

Partiy takes 23-25 Hours when doing the partiy check 

Seems pretty good for 12TB.

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oh do they take longer usually?? 

its a WD Gold 12TB 7200RPM    doing he PreClear x3  takes 1 week 

but they nice been a WD fan cuz of the 5 yrs i get and the Advanced Shipping of a replacement hard drive they offer instead of others you need to send in the hard drive before they send you one

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ah ok.. ya my drives are all 7200 rpms i been swaping out as my drives have been failing and i had them sitting mulitple computers now just made good server.. and then practice with a 2nd unriad as my backup of the main server.. well just the important like docs and photos

 

they used to take longer with my 5400 and 5900 rpms and then on my other server i using just SATA 1 speed as that computer was 11 yrs old or so 

 

 

and the array is reconstructing  so hopefully nothing bad goes down 

Edited by comet424

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Ouch, what are your disk tunables set to? My 9 drive 15TB array only takes about 8 hours to do a parity check.

Edited by Taddeusz

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15 minutes ago, Taddeusz said:

Ouch, what are your disk tunables set to? My 9 drive 15TB array only takes about 8 hours to do a parity check.

It is not the amount of data in the array that matters but the size of the largest drive in the array as far as estimating the elapsed time.

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