Hello,

I have issues getting this docker running after updating my unraid OS. I have the unifi backup, I have wiped the appdata so it is considered a new installation. Version: 11notes/unifi:8.5.6-unraid

All ports and docker settings are default.

I have tried with bridge (i dont have any clashing ports) as well on br0 with dedicated IP. This is the error I'm getting when running it on bridge:

 

WARN Unable to load properties from '/usr/lib/unifi/data/system.properties' - /usr/lib/unifi/data/system.properties (No such file or directory)
Exception in thread "mongo-db" java.lang.OutOfMemoryError: unable to create native thread: possibly out of memory or process/resource limits reached
        at java.base/java.lang.Thread.start0(Native Method)
        at java.base/java.lang.Thread.start(Thread.java:809)
        at java.base/java.util.concurrent.ThreadPoolExecutor.addWorker(ThreadPoolExecutor.java:945)
        at java.base/java.util.concurrent.ThreadPoolExecutor.ensurePrestart(ThreadPoolExecutor.java:1593)
        at java.base/java.util.concurrent.ScheduledThreadPoolExecutor.delayedExecute(ScheduledThreadPoolExecutor.java:346)
        at java.base/java.util.concurrent.ScheduledThreadPoolExecutor.schedule(ScheduledThreadPoolExecutor.java:562)
        at java.base/java.util.concurrent.ScheduledThreadPoolExecutor.submit(ScheduledThreadPoolExecutor.java:715)
        at java.base/java.util.concurrent.Executors$DelegatedExecutorService.submit(Executors.java:748)
        at com.ubnt.service.trace.logerror.AnalyticsAppender.int(Unknown Source)
        at com.ubnt.service.trace.logerror.AnalyticsAppender.append(Unknown Source)
        at ch.qos.logback.core.AppenderBase.doAppend(AppenderBase.java:83)
        at ch.qos.logback.core.spi.AppenderAttachableImpl.appendLoopOnAppenders(AppenderAttachableImpl.java:51)
        at ch.qos.logback.classic.Logger.appendLoopOnAppenders(Logger.java:272)
        at ch.qos.logback.classic.Logger.callAppenders(Logger.java:259)
        at ch.qos.logback.classic.Logger.buildLoggingEventAndAppend(Logger.java:426)
        at ch.qos.logback.classic.Logger.filterAndLog_0_Or3Plus(Logger.java:386)
        at ch.qos.logback.classic.Logger.error(Logger.java:563)
        at com.ubnt.ace.OOoo.ôO0000(Unknown Source)
        at com.ubnt.ace.OOoo.ôo0000(Unknown Source)
        at com.ubnt.service.db.null.ö00000(Unknown Source)
        at com.ubnt.service.db.null.Óo0000(Unknown Source)
        at com.ubnt.service.db.null.ÔO0000(Unknown Source)
        at com.ubnt.service.db.null.run(Unknown Source)
WARN Unable to load properties from '/usr/lib/unifi/data/system.properties' - /usr/lib/unifi/data/system.properties (No such file or directory)
WARN Unable to load properties from '/usr/lib/unifi/data/system.properties' - /usr/lib/unifi/data/system.properties (No such file or directory)
{"time":"2024-12-02T07:44:33.000Z","type":"INF","msg":"starting unifi (8.5.6)"}
[6116.156s][warning][os,thread] Failed to start thread "Unknown thread" - pthread_create failed (EAGAIN) for attributes: stacksize: 1024k, guardsize: 4k, detached.
[6116.157s][warning][os,thread] Failed to start the native thread for java.lang.Thread "crash-reporter"

 

When running it on br0 I only get the first line of the above warning. Regarding the memory warning I have about 16Gb free RAM and the docker image has space also.

 

Any help appreciated.

Edited December 2, 20241 yr by daninet

4 hours ago, daninet said:

 thread "mongo-db" java.lang.OutOfMemoryError: unable to create native thread: possibly out of memory or process/resource limits reached
        at java.base/java.lang.Thread.start0(Native Method)
        at java.base/java.lang.Thread.start(Thread.java:809)
        at java.base/java.util.concurrent.ThreadPoolExecutor.addWorker(ThreadPoolExecutor.java:945)
        at java.base/java.util.c

I dont know what this means, what version of unraid did you upgrade to?

Edited December 2, 20241 yr by PeteAsking

I updated to the latest stable 6.12.14 yesterday.

I used to have mongoDB coz the linuxserver unifi controller needs mongoDB to work. But I no longer have that container nor the content of the appdata folder. That is past time.

the error your seeing is a java out of memory error, did you adjust or edit the java settings?

unfi need a min of 2GB of ram..
 

 

I have note seen this running default values...

double-check your available ram resource and set extra parameter memory to 4G

Edited December 2, 20241 yr by bmartino1

I have the default settings, same as yours:

 

Here is my docker run:

docker run
  -d
  --name='unifi-controller-reborn'
  --net='bridge'
  --pids-limit 2048
  --privileged=true
  -e TZ="Europe/Budapest"
  -e HOST_OS="Unraid"
  -e HOST_HOSTNAME="TEVENAS"
  -e HOST_CONTAINERNAME="unifi-controller-reborn"
  -e 'MEM_LIMIT'='4096'
  -e 'MEM_STARTUP'='2048'
  -e 'UMASK'='002'
  -l net.unraid.docker.managed=dockerman
  -l net.unraid.docker.webui='https://[IP]:[PORT:8443]'
  -l net.unraid.docker.icon='https://user-images.githubusercontent.com/11403137/277435263-1b01facd-1b15-4ba7-9495-e709c291d67f.jpg'
  -p '8443:8443/tcp'
  -p '3478:3478/udp'
  -p '10001:10001/udp'
  -p '8080:8080/tcp'
  -p '1900:1900/udp'
  -p '8843:8843/tcp'
  -p '8880:8880/tcp'
  -p '6789:6789/tcp'
  -p '5514:5514/udp'
  -v '/mnt/user/appdata/unifi-controller-reborn':'/unifi/var':'rw'
  --memory=8G '11notes/unifi:8.5.6-unraid'

WARNING: Your kernel does not support swap limit capabilities or the cgroup is not mounted. Memory limited without swap.
61e179a0b46c22815a0f4fb9bb7ec9f41d686715348634ca6f838bc01e168dec

The command finished successfully!

I'm assuming the last warning is default as unraid does not have swap. Memory is limited to user memory, I have 7.4Gb free in this system.

 

htop:

your still hitting the docker memory limit... yes the bottom is a swap message as unraids in ram and doen't make this you can install and use the swap plugin if you have a btrfs disk to make a 2GB file...

again edit and set the extra paramenter to 4G

Seems like it worked. I'm left with this error now:

WARN Unable to load properties from '/usr/lib/unifi/data/system.properties' - /usr/lib/unifi/data/system.properties (No such file or directory)
{"time":"2024-12-02T19:53:49.000Z","type":"INF","msg":"starting unifi (8.5.6)"}

 

quick search in this thread told me it might be something related to ports, but i get the same error on br0 and Bridge as well 🤔

On 11/18/2023 at 1:48 AM, decibelio99 said:

Hi, have you tried to putting the inform host?

Thank you, @PeteAsking for a great app! I've been spinning up my Unraid NAS and getting my Unifi Network Application back was on my hot list. I spent a few hours fiddling around with the new linuxserver containers with several speedbumps, and then decided to start over with your container.

 

I modified some of my other containers' ports so I didn't have to change any in this template. The app came up right out of the box without any fuss. I restored from my last backup. My three APs were stuck on adopting so I power cycled the APs and then set the inform host as @decibelio99 suggested. Perfect! Thanks so much.

Hi.

I have some issues accessing the GUI of my controller.

All of a sudden it stopped working, nothing to retrieve from the logs.

Any suggestions?

Still quiet new to Unraid and Dockers...

 

docker run
  -d
  --name='unifi-controller-reborn'
  --net='bridge'
  --pids-limit 2048
  -e TZ="Europe/Berlin"
  -e HOST_OS="Unraid"
  -e HOST_HOSTNAME="NASty"
  -e HOST_CONTAINERNAME="unifi-controller-reborn"
  -e 'MEM_LIMIT'='4096'
  -e 'MEM_STARTUP'='2048'
  -e 'UMASK'='002'
  -l net.unraid.docker.managed=dockerman
  -l net.unraid.docker.webui='https://[IP]:[PORT:8443]'
  -l net.unraid.docker.icon='https://user-images.githubusercontent.com/11403137/277435263-1b01facd-1b15-4ba7-9495-e709c291d67f.jpg'
  -p '8443:8443/tcp'
  -p '3478:3478/udp'
  -p '10001:10001/udp'
  -p '8080:8080/tcp'
  -p '1900:1900/udp'
  -p '8843:8843/tcp'
  -p '8880:8880/tcp'
  -p '6789:6789/tcp'
  -p '5514:5514/udp'
  -v '/mnt/user/appdata/unifi-controller-reborn':'/unifi/var':'rw'
  --memory=4G '11notes/unifi:8.6.9-unraid'

WARNING: Your kernel does not support swap limit capabilities or the cgroup is not mounted. Memory limited without swap.
e594dab5f41d42c393e74fe15407b730b7265c0ed5370b2c272677a92b96f9e3

 

1 hour ago, xhypos said:

Hi.

I have some issues accessing the GUI of my controller.

All of a sudden it stopped working, nothing to retrieve from the logs.

Any suggestions?

Still quiet new to Unraid and Dockers...

 

docker run
  -d
  --name='unifi-controller-reborn'
  --net='bridge'
  --pids-limit 2048
  -e TZ="Europe/Berlin"
  -e HOST_OS="Unraid"
  -e HOST_HOSTNAME="NASty"
  -e HOST_CONTAINERNAME="unifi-controller-reborn"
  -e 'MEM_LIMIT'='4096'
  -e 'MEM_STARTUP'='2048'
  -e 'UMASK'='002'
  -l net.unraid.docker.managed=dockerman
  -l net.unraid.docker.webui='https://[IP]:[PORT:8443]'
  -l net.unraid.docker.icon='https://user-images.githubusercontent.com/11403137/277435263-1b01facd-1b15-4ba7-9495-e709c291d67f.jpg'
  -p '8443:8443/tcp'
  -p '3478:3478/udp'
  -p '10001:10001/udp'
  -p '8080:8080/tcp'
  -p '1900:1900/udp'
  -p '8843:8843/tcp'
  -p '8880:8880/tcp'
  -p '6789:6789/tcp'
  -p '5514:5514/udp'
  -v '/mnt/user/appdata/unifi-controller-reborn':'/unifi/var':'rw'
  --memory=4G '11notes/unifi:8.6.9-unraid'

WARNING: Your kernel does not support swap limit capabilities or the cgroup is not mounted. Memory limited without swap.
e594dab5f41d42c393e74fe15407b730b7265c0ed5370b2c272677a92b96f9e3

 

put https:// first eg:

 

https://192.168.1.38:8443

16 minutes ago, PeteAsking said:

put https:// first eg:

 

https://192.168.1.38:8443

Unfortunately not working.

Now there are some information in the logs atleast.

Exception in thread "mongo-db" java.lang.OutOfMemoryError: unable to create native thread: possibly out of memory or process/resource limits reached
        at java.base/java.lang.Thread.start0(Native Method)
        at java.base/java.lang.Thread.start(Thread.java:809)
        at java.base/java.util.concurrent.ThreadPoolExecutor.addWorker(ThreadPoolExecutor.java:945)
        at java.base/java.util.concurrent.ThreadPoolExecutor.ensurePrestart(ThreadPoolExecutor.java:1593)
        at java.base/java.util.concurrent.ScheduledThreadPoolExecutor.delayedExecute(ScheduledThreadPoolExecutor.java:346)
        at java.base/java.util.concurrent.ScheduledThreadPoolExecutor.schedule(ScheduledThreadPoolExecutor.java:562)
        at java.base/java.util.concurrent.ScheduledThreadPoolExecutor.submit(ScheduledThreadPoolExecutor.java:715)
        at java.base/java.util.concurrent.Executors$DelegatedExecutorService.submit(Executors.java:748)
        at com.ubnt.service.trace.logerror.AnalyticsAppender.int(Unknown Source)
        at com.ubnt.service.trace.logerror.AnalyticsAppender.append(Unknown Source)
        at ch.qos.logback.core.AppenderBase.doAppend(AppenderBase.java:83)
        at ch.qos.logback.core.spi.AppenderAttachableImpl.appendLoopOnAppenders(AppenderAttachableImpl.java:51)
        at ch.qos.logback.classic.Logger.appendLoopOnAppenders(Logger.java:272)
        at ch.qos.logback.classic.Logger.callAppenders(Logger.java:259)
        at ch.qos.logback.classic.Logger.buildLoggingEventAndAppend(Logger.java:426)
        at ch.qos.logback.classic.Logger.filterAndLog_0_Or3Plus(Logger.java:386)
        at ch.qos.logback.classic.Logger.error(Logger.java:563)
        at com.ubnt.ace.OOoo.newsuper(Unknown Source)
        at com.ubnt.ace.OOoo.whilesuper(Unknown Source)
        at com.ubnt.service.db.OooO.ö00000(Unknown Source)
        at com.ubnt.service.db.OooO.Óo0000(Unknown Source)
        at com.ubnt.service.db.OooO.private(Unknown Source)
        at com.ubnt.service.db.OooO.run(Unknown Source)
{"time":"2024-12-04T16:52:39.000Z","type":"INF","msg":"starting unifi (8.6.9)"}
[6087.907s][warning][os,thread] Failed to start thread "Unknown thread" - pthread_create failed (EAGAIN) for attributes: stacksize: 1024k, guardsize: 4k, detached.
[6087.907s][warning][os,thread] Failed to start the native thread for java.lang.Thread "crash-reporter"

 

Same as the other guy above. Server is out of memory for some reason. Turn off all vms and all other dockers and try again with available resources. 

im getting this error. can anyone help?

 

WARN Unable to load properties from '/usr/lib/unifi/data/system.properties' - /usr/lib/unifi/data/system.properties (No such file or directory)
Exception in thread "Thread-14" com.ui.analytics.Object.C.B: Failed to send crash reports or parse response
        at com.ui.analytics.Object.C.A.super.o00000(HttpAnalyticsTransport.java:63)
        at com.ui.analytics.new.oOOO.J.Ô00000(CrashReportBatchingClient.java:72)
        at java.base/java.lang.Thread.run(Thread.java:840)
Caused by: java.net.UnknownHostException: crash-report-service.svc.ui.com
        at java.base/sun.nio.ch.NioSocketImpl.connect(NioSocketImpl.java:572)
        at java.base/java.net.SocksSocketImpl.connect(SocksSocketImpl.java:327)
        at java.base/java.net.Socket.connect(Socket.java:633)
        at java.base/sun.security.ssl.SSLSocketImpl.connect(SSLSocketImpl.java:304)
        at java.base/sun.net.NetworkClient.doConnect(NetworkClient.java:178)
        at java.base/sun.net.www.http.HttpClient.openServer(HttpClient.java:533)
        at java.base/sun.net.www.http.HttpClient.openServer(HttpClient.java:638)
        at java.base/sun.net.www.protocol.https.HttpsClient.<init>(HttpsClient.java:266)
        at java.base/sun.net.www.protocol.https.HttpsClient.New(HttpsClient.java:380)
        at java.base/sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.getNewHttpClient(AbstractDelegateHttpsURLConnection.java:193)
        at java.base/sun.net.www.protocol.http.HttpURLConnection.plainConnect0(HttpURLConnection.java:1241)
        at java.base/sun.net.www.protocol.http.HttpURLConnection.plainConnect(HttpURLConnection.java:1127)
        at java.base/sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.connect(AbstractDelegateHttpsURLConnection.java:179)
        at java.base/sun.net.www.protocol.http.HttpURLConnection.getOutputStream0(HttpURLConnection.java:1450)
        at java.base/sun.net.www.protocol.http.HttpURLConnection.getOutputStream(HttpURLConnection.java:1421)
        at java.base/sun.net.www.protocol.https.HttpsURLConnectionImpl.getOutputStream(HttpsURLConnectionImpl.java:220)
        at com.ui.analytics.Object.C.A.OoOO.o00000(HttpSender.java:47)
        at com.ui.analytics.Object.C.A.OoOO.Ó00000(HttpSender.java:34)
        at com.ui.analytics.Object.C.A.super.o00000(HttpAnalyticsTransport.java:56)
        ... 2 more

 

Google search suggests a restart.

8 hours ago, blueharford said:

im getting this error. can anyone help?

 

WARN Unable to load properties from '/usr/lib/unifi/data/system.properties' - /usr/lib/unifi/data/system.properties (No such file or directory)
Exception in thread "Thread-14" com.ui.analytics.Object.C.B: Failed to send crash reports or parse response
        at com.ui.analytics.Object.C.A.super.o00000(HttpAnalyticsTransport.java:63)
        at com.ui.analytics.new.oOOO.J.Ô00000(CrashReportBatchingClient.java:72)
        at java.base/java.lang.Thread.run(Thread.java:840)
Caused by: java.net.UnknownHostException: crash-report-service.svc.ui.com
        at java.base/sun.nio.ch.NioSocketImpl.connect(NioSocketImpl.java:572)
        at java.base/java.net.SocksSocketImpl.connect(SocksSocketImpl.java:327)
        at java.base/java.net.Socket.connect(Socket.java:633)
        at java.base/sun.security.ssl.SSLSocketImpl.connect(SSLSocketImpl.java:304)
        at java.base/sun.net.NetworkClient.doConnect(NetworkClient.java:178)
        at java.base/sun.net.www.http.HttpClient.openServer(HttpClient.java:533)
        at java.base/sun.net.www.http.HttpClient.openServer(HttpClient.java:638)
        at java.base/sun.net.www.protocol.https.HttpsClient.<init>(HttpsClient.java:266)
        at java.base/sun.net.www.protocol.https.HttpsClient.New(HttpsClient.java:380)
        at java.base/sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.getNewHttpClient(AbstractDelegateHttpsURLConnection.java:193)
        at java.base/sun.net.www.protocol.http.HttpURLConnection.plainConnect0(HttpURLConnection.java:1241)
        at java.base/sun.net.www.protocol.http.HttpURLConnection.plainConnect(HttpURLConnection.java:1127)
        at java.base/sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.connect(AbstractDelegateHttpsURLConnection.java:179)
        at java.base/sun.net.www.protocol.http.HttpURLConnection.getOutputStream0(HttpURLConnection.java:1450)
        at java.base/sun.net.www.protocol.http.HttpURLConnection.getOutputStream(HttpURLConnection.java:1421)
        at java.base/sun.net.www.protocol.https.HttpsURLConnectionImpl.getOutputStream(HttpsURLConnectionImpl.java:220)
        at com.ui.analytics.Object.C.A.OoOO.o00000(HttpSender.java:47)
        at com.ui.analytics.Object.C.A.OoOO.Ó00000(HttpSender.java:34)
        at com.ui.analytics.Object.C.A.super.o00000(HttpAnalyticsTransport.java:56)
        ... 2 more

 

Thats a internal java error where unifi web ui is no longer running for some reason. Internally the unifi application crashed and may have hung due to cpu processing compute per Thread 14 which is on a cpu core... Something failed when it was doing statics and analytics. You may have ran out of system resources on the host.

If a docker stop and docker start doen't fix it. you would need to delete the appdata folder, docker image and template and redownald and reinstall the docker.

And restore a backup of the unifi controller...

 

I am currently using the latest version of linuxserver/unifi-controller:8.0.24-ls221, and I want to upgrade but they are no longer supporting newer versions (I need the newer version because the later hardwares require 8.0.28). In order to move to this controller, do I first stop unifi-controller, and then install this with the tag "8.0.24-unraid"? And is it possible for the settings/configuration migrate over 1:1 (if not what do we need to do)?

 

Thanks a lot for this..

On 12/15/2024 at 9:41 AM, CyberMew said:

I am currently using the latest version of linuxserver/unifi-controller:8.0.24-ls221, and I want to upgrade but they are no longer supporting newer versions (I need the newer version because the later hardwares require 8.0.28). In order to move to this controller, do I first stop unifi-controller, and then install this with the tag "8.0.24-unraid"? And is it possible for the settings/configuration migrate over 1:1 (if not what do we need to do)?

 

Thanks a lot for this..

this has been explained on this forum post multiple times. Looks like your v8.0.24. Step 1  you need to make a unif network backup
as seen here:

in CA at template install, edit the repository...

then at template install set the unifi version per the first post of this forum:

as see here:

 

 

per first post:

 

Stable: 11notes/unifi:8.5.6-unraid

Old Stable: 11notes/unifi:8.1.127-unraid

Old Old Stable: 11notes/unifi:7.5.187-unraid

so set repository in the CA template to 

11notes/unifi:8.5.6-unraid

 

and restore your backup.

Edited December 16, 20241 yr by bmartino1
data - typo

Thanks bmartino1 for the instructions! I have made a 60-days backup on my 8.0.24 linuxserver docker.

 

There is a part you wrote above where "in CA at template install:" is empty, is there supposed to be some text there?

 

Also, can I use 8.0.24-unraid? Is that stable? I am planning to use that to migrate first over from linxuserver so everything matches up, then update it to 8.0.28-unraid before jumping to the latest 8.1.127-unraid which is supposed to have a newer mongoDB version (I assume some db upgrades are done internally). Doing it version by version so that Unifi doesn't break suddenly..

55 minutes ago, CyberMew said:

Thanks bmartino1 for the instructions! I have made a 60-days backup on my 8.0.24 linuxserver docker.

 

There is a part you wrote above where "in CA at template install:" is empty, is there supposed to be some text there?

 

Also, can I use 8.0.24-unraid? Is that stable? I am planning to use that to migrate first over from linxuserver so everything matches up, then update it to 8.0.28-unraid before jumping to the latest 8.1.127-unraid which is supposed to have a newer mongoDB version (I assume some db upgrades are done internally). Doing it version by version so that Unifi doesn't break suddenly..

Just use unifi:8.5.6-unraid right away should be fine.

1 hour ago, CyberMew said:

Thanks bmartino1 for the instructions! I have made a 60-days backup on my 8.0.24 linuxserver docker.

 

There is a part you wrote above where "in CA at template install:" is empty, is there supposed to be some text there?

 

Also, can I use 8.0.24-unraid? Is that stable? I am planning to use that to migrate first over from linxuserver so everything matches up, then update it to 8.0.28-unraid before jumping to the latest 8.1.127-unraid which is supposed to have a newer mongoDB version (I assume some db upgrades are done internally). Doing it version by version so that Unifi doesn't break suddenly..

I was collecting data when writing that. it better to use the lattest stable version due to some CVE in the older version due to mongdb and other remote execution code... Usualy i re-edit for proofreading. Missed that as that data is at the bottom of the post.

can you use and set 8.0.24-unraid yes. But i don't recomned it. not sure if LinuxIO had other things in that version and due to CVE I highly recomend running unifi:8.5.6-unraid 

 

as stated in the backup forum post the restore side:
You need to be at or newer for unfi backup to restore.

 

 

Edited December 16, 20241 yr by bmartino1

There is a freeze on changes to this project for 2 weeks over Christmas. No changes will be made and no new versions tested or released.

 

Thanks.

10 hours ago, PeteAsking said:

There is a freeze on changes to this project for 2 weeks over Christmas. No changes will be made and no new versions tested or released.

 

Thanks.

 

Merry Christmas and thank you for the excellent work on this container!

Happy New years all. Wondering if you can help me.

 

My Unraid system was down for a month. After i fixed it, the unifi-controller docker (by linuxserv.io) asked me to authenticate. It sent the MFA to a defunct email address. I always thought it was  local managed.  In the past 5-6 years, i would be asked to authenticate BUT  it never ever sent out an MFA code.

 

Now after reading that the linuxerv.io docker is not updated,  i have  upgraded to the reborn docker and used  a backup (that was automated to the appdata directory) to restore. It still sends the MFA code to the defunct email address.

 

Is there any way i can get back to locally managing the docker? or somehow reset my creds so i can get back in. Or is my only option to reset my APs and start from scratch.

 

Thanks in advance for any help.

5 hours ago, Samson said:

Is there any way i can get back to locally managing the docker?

The code being sent out is from Ubiquiti, not the docker container.  I have my Ubiquiti credentials configured so the 2FA code is sent to my Google Authenticator app on my phone instead of an email address.  I think Ubiquiti also has their own authenticator app if that is preferred by I keep everything on Google Authenticator.

 

Look into configuring 2FA/MFA on the Ubiquiti side so it works the way you want it to. Hopefully, your defunct email address is not your Ubiquiti login.

Edited January 3, 20251 yr by Hoopster

you will either need to re make and start new by setting up locally or regain/reset the unifi ubiquity account. Once inside the network controller, you can add a local admin for access and configuration changes.

Unfii info on MFA: https://help.ui.com/hc/en-us/articles/115012986607-Multi-Factor-Authentication-MFA

See also:

https://community.ui.com/questions/Create-second-local-administrator-on-Unifi-controller/8023249b-0d5c-4496-b298-6696efc7c2ab

https://community.ui.com/questions/SOLVED-UniFi-Network-Application-new-local-user/114ac4c5-e3d2-4a4d-965c-89d94c16ccc8

On setting up a local admin user...

Normally the self-hosted container doesn't need mfa unless you enable and set up the cloud side stuff to access the controller from unifi.ui.com

MFA was forced a few year back when UNifi had a cybersecurity breach...
old notice: https://community.ui.com/questions/Update-to-January-2021-Account-Notification/3813e6f4-b023-4d62-9e10-1035dc51ad2e

with ui in the devices them selves via the unif OS... Its Settings > admins & users

 

 

as seen here... the admin user is a local role of super admin and was made at controller first launch and how the controller was originally setup. You may need to enable legacy mode to get to a similar screen to add a local admin user not assigned or associated with the unifi account.