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[Support] binhex - Plex Pass

Featured Replies

7 hours ago, Jonwork88 said:

 

I am also having a problem with Hardware Transcoding not working anymore. 
 

 

I am having the same issue, fully updated all around. It stopped working within the past couple weeks, but I'm not sure exactly when. I also tried the linuxserver/plex repo and had the same issue. I can see the transcode start, but the stream doesn't start.  

 

*EDIT

 

Seems to be a known bug:

 

https://forums.plex.tv/t/quicksync-hardware-transcoding-error-4294967279/829247/6

 

 

Edited by darcon

  • 2 weeks later...
  • Replies 1.8k
  • Views 413.1k
  • Created
  • Last Reply

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  • apparently plex has removed the redirection to /web, so now you need to append /web to the url, for example:- http://192.168.1.10:32400/web

  • Hi all, the issue where the container is stopping MAY of been related to the introduction of healthchecking, this checks to see if the internet connection is operational, if not the container is marke

  • I obviously don't reclaim my Plex server very often (this might even be the first time!), but i went through it this morning and it was relatively painless, FWIW here are my notes (some of this is fro

Posted Images

Can anybody tell me what these files are? They're in my Transcode folder and some folders are empty and others are filled with .jpg or .dmp files? Not sure exactly why they're here, any help is greatly appreciated.

Screenshot 2023-02-20 145052.png

Screenshot 2023-02-20 145121.png

Screenshot 2023-02-20 152022.png

Edited by GastonMT
added additional photo to show were folder that these files are located in is at

Since the middle of last week if my plex pass docker is running my server will run for about 11 hours or so and then freeze until a hard reboot is preformed. This docker had been running flawlessly since July and I can't figure out what I could have changed or what to do to fix it.   

 

If I turn off plex pass, my server will run for days.  

 

Is it processing the new credit skip feature? That ate my cpu for about 3 days going through the library scanning for credits

Edited by dopeytree

8 hours ago, dopeytree said:

Is it processing the new credit skip feature? That ate my cpu for about 3 days going through the library scanning for credits

Good question is there a way to turn that off to find out if it solves my problem?

 

Edit incase anyone else needs to know it's settings/server/library  generate credits video markers 

 

I also turned off intros just incase..  mine was set to as a scheduled task so I do think there is a good chance that would explain why it always seemed to happen around the same time.

 

Hopefully this does it.. the only good thing about this problem is I will definitely know if it worked by tomorrow morning. 

Edited by robotdog

Did not work. Unresponsive this morning

  • Author
On 2/20/2023 at 7:52 PM, GastonMT said:

Can anybody tell me what these files are?

most probably crap left over by plex during transcode.

6 hours ago, binhex said:

most probably crap left over by plex during transcode.

Awesome, thank you. Just wanted to make sure it was okay to delete. It's not taking up too much space but figured it might be worth it. Thank you again!

Regarding the plex server not starting up due to the update within the last 2 days. As a temporary workaround I reverted to a previous version.

 

Edit the docker template and update the repository to:

binhex/arch-plexpass:1.31.1.6716-1-01

 

Apply it and it will re-download and run that previous version.

If you want to update this later when a new version is released, you will have to manually revert that repository value back to what it was.

 

It did give a 503 error when first starting up. It mentions something about migrating databases, just let it sit and do this for a while.

 

For other previous versions or similar tags, you can look here:
https://registry.hub.docker.com/r/binhex/arch-plexpass/tags

2 hours ago, last.rogue said:

Regarding the plex server not starting up due to the update within the last 2 days. As a temporary workaround I reverted to a previous version.

 

Edit the docker template and update the repository to:

binhex/arch-plexpass:1.31.1.6716-1-01

 

Apply it and it will re-download and run that previous version.

If you want to update this later when a new version is released, you will have to manually revert that repository value back to what it was.

 

It did give a 503 error when first starting up. It mentions something about migrating databases, just let it sit and do this for a while.

 

For other previous versions or similar tags, you can look here:
https://registry.hub.docker.com/r/binhex/arch-plexpass/tags

Not sure who you were replying to but I'm giving this a try and chose 1.31.0.6654-1-01 to go back to from 22 days ago it built the container and started without a hitch.. since my issue just started in the past couple weeks I think this might just work for me.

 

Would this also work to migrate from the plexpass version to the regular version because that's what I was about to try to do to solve my problem but didn't want to rebuild my library. 

Edited by robotdog

1 hour ago, robotdog said:

Not sure who you were replying to but I'm giving this a try and chose 1.31.0.6654-1-01 to go back to from 22 days ago it built the container and started without a hitch.. since my issue just started in the past couple weeks I think this might just work for me.

 

Would this also work to migrate from the plexpass version to the regular version because that's what I was about to try to do to solve my problem but didn't want to rebuild my library. 

I just noticed a page back or so that people were having the same issue as me. Didn't intend to quote anyone specifically.

As for moving from plexpass to non-plexpass version, I'm not sure why you would want to do that. But there are are some potentially major different components between the two. The templates I believe for either are different as well.

 

You could pull up the template on another tab and compare the two. If they are the same at least the templates are the same. However, looking at the latest tag on docker hub between the two there are some noticeable differences in commands and file sizes.

If it were me I would backup my appdata folder for plexpass before making a non-standard change like that.

Edited by last.rogue

  • Author
I just noticed a page back or so that people were having the same issue as me. Didn't intend to quote anyone specifically.

As for moving from plexpass to non-plexpass version, I'm not sure why you would want to do that. But there are are some potentially major different components between the two. The templates I believe for either are different as well.
 
You could pull up the template on another tab and compare the two. If they are the same at least the templates are the same. However, looking at the latest tag on docker hub between the two there are some noticeable differences in commands and file sizes.

If it were me I would backup my appdata folder for plexpass before making a non-standard change like that.
See post 2 in this thread as to why you may want to use non Plex pass (what i'm personally using)

Sent from my 22021211RG using Tapatalk

3 hours ago, binhex said:

See post 2 in this thread as to why you may want to use non Plex pass (what i'm personally using)

Sent from my 22021211RG using Tapatalk
 

After installing the non-plex pass version, can I just copy over my old database?

  • Author
After installing the non-plex pass version, can I just copy over my old database?
It should be a drop in n replacement but do make a backup before you do anything

Sent from my 22021211RG using Tapatalk

On 2/21/2023 at 5:01 PM, robotdog said:

Since the middle of last week if my plex pass docker is running my server will run for about 11 hours or so and then freeze until a hard reboot is preformed. This docker had been running flawlessly since July and I can't figure out what I could have changed or what to do to fix it.   

 

If I turn off plex pass, my server will run for days.  

 

@robotdog, would be curious to know if you were able to resolve this as I've been experiencing the same issue for the last 5 days. My server is locking up / crashing every morning between 3-6pm and after eliminating different dockers my latest theory is that it could be Plex as turning that off prevented my server from crashing and led me here? Given the pattern it does seem plausible that it's something related to a scheduled task in plex.

15 hours ago, unRaide said:

@robotdog, would be curious to know if you were able to resolve this as I've been experiencing the same issue for the last 5 days. My server is locking up / crashing every morning between 3-6pm and after eliminating different dockers my latest theory is that it could be Plex as turning that off prevented my server from crashing and led me here? Given the pattern it does seem plausible that it's something related to a scheduled task in plex.

I have resolved the problem. It was due to the scheduled tasks plex did between 2am and 5am but it was not really a plex issue as it appears I just needed to blow the dust out of my server because it was locking up due to overheating the cpu. 

It would be awesome If someone would make a cpu stress test docker because that would have lead me to my answer way faster (i spent a day running memory test to rule out a bad stick but every thing was good).. I guess plex is the only thing I'm running that put enough stress on the cpu. 

 

Been running for a couple days now with plex going and all of my scheduled tasks back turned on.

Edited by robotdog

Ok, thx for the reply! I’ve been struggling with crashing issues for ages but could never pin it down - this could be one of the reasons!

hey all,

 

in need for some help. my binhex-plexpass docker is not responding. when I click on the WebUI link it just times out and says This site can’t be reached. I've updated everything, rebooted. etc. Every other docker works fine.. it worked fine yesterday. My docker image said it was full, but i was able to clear that out and no longer have that error in fix common problems. No changes in network config. 
sys dx attached. any help is appreciated. 


Edit:

could it be something secure connection related? I had to renew my cert..

 

in the logs for the docker i found this:
Error: Unable to set up server: sqlite3_statement_backend::prepare: file is not a database for SQL: PRAGMA cache_size=512 (N4soci10soci_errorE)

 

bigboss-diagnostics-20230302-2024.zip

Edited by boianski

On 3/2/2023 at 8:25 PM, boianski said:

hey all,

 

in need for some help. my binhex-plexpass docker is not responding. when I click on the WebUI link it just times out and says This site can’t be reached. I've updated everything, rebooted. etc. Every other docker works fine.. it worked fine yesterday. My docker image said it was full, but i was able to clear that out and no longer have that error in fix common problems. No changes in network config. 
sys dx attached. any help is appreciated. 


Edit:

could it be something secure connection related? I had to renew my cert..

 

in the logs for the docker i found this:
Error: Unable to set up server: sqlite3_statement_backend::prepare: file is not a database for SQL: PRAGMA cache_size=512 (N4soci10soci_errorE)

 

bigboss-diagnostics-20230302-2024.zip 135.76 kB · 0 downloads

 

 

 

I could use some help, please. 

NVIDIA_Share_bzKiVLSBOa.png

10 hours ago, binhex said:

that looks like database corruption to me, see Q4:- https://github.com/binhex/documentation/blob/master/docker/faq/plex.md 

I tried the troubleshooting steps nothing worked... so I decided to start fresh and delete the db.. 

now I am trying to add new libraries and I get the error : your changes could not be saved. 

On 3/2/2023 at 5:25 PM, boianski said:

hey all,

 

in need for some help. my binhex-plexpass docker is not responding. when I click on the WebUI link it just times out and says This site can’t be reached. I've updated everything, rebooted. etc. Every other docker works fine.. it worked fine yesterday. My docker image said it was full, but i was able to clear that out and no longer have that error in fix common problems. No changes in network config. 
sys dx attached. any help is appreciated. 


Edit:

could it be something secure connection related? I had to renew my cert..

 

in the logs for the docker i found this:
Error: Unable to set up server: sqlite3_statement_backend::prepare: file is not a database for SQL: PRAGMA cache_size=512 (N4soci10soci_errorE)

 

bigboss-diagnostics-20230302-2024.zipUnavailable

 

My plugin is started and also won't open the WEB GUI. Restarting it didn't help. Seems the preference xml file is corrupted.

 

image.thumb.png.ea3c6c9849f8a60dec184564f9914db1.png

 

Then just a lot of switch to next host in region, stopping, resolving, etc. 

 

image.thumb.png.42ae37d577ed270c6f98b132c2acefdc.png

2023-03-08 09:11:06,837 INFO success: plexmediaserver entered RUNNING state, process has stayed up for > than 1 seconds (startsecs)
2023-03-08 09:11:07,836 DEBG 'plexmediaserver' stderr output:
Failed to load preferences at /config/Plex Media Server/Preferences.xml

2023-03-08 09:51:24,323 WARN received SIGTERM indicating exit request
2023-03-08 09:51:24,323 DEBG killing plexmediaserver (pid 64) with signal SIGTERM
2023-03-08 09:51:24,323 INFO waiting for plexmediaserver to die
2023-03-08 09:51:25,325 DEBG fd 8 closed, stopped monitoring <POutputDispatcher at 23187695463984 for <Subprocess at 23187695458992 with name plexmediaserver in state STOPPING> (stdout)>
2023-03-08 09:51:25,325 DEBG fd 10 closed, stopped monitoring <POutputDispatcher at 23187695463936 for <Subprocess at 23187695458992 with name plexmediaserver in state STOPPING> (stderr)>
2023-03-08 09:51:25,325 WARN stopped: plexmediaserver (exit status 143)
2023-03-08 09:51:25,325 DEBG received SIGCHLD indicating a child quit
Created by...
___.   .__       .__
\_ |__ |__| ____ |  |__   ____ ___  ___
 | __ \|  |/    \|  |  \_/ __ \\  \/  /
 | \_\ \  |   |  \   Y  \  ___/ >    <
 |___  /__|___|  /___|  /\___  >__/\_ \
     \/        \/     \/     \/      \/
   https://hub.docker.com/u/binhex/

2023-03-08 09:51:25.598990 [info] Host is running unRAID
2023-03-08 09:51:25.617366 [info] System information Linux Mars 5.15.43-Unraid #1 SMP Wed May 25 11:54:05 PDT 2022 x86_64 GNU/Linux
2023-03-08 09:51:25.638640 [info] OS_ARCH defined as 'x86-64'
2023-03-08 09:51:25.659275 [info] PUID defined as '99'
2023-03-08 09:51:25.681797 [info] PGID defined as '100'
2023-03-08 09:51:25.720220 [info] UMASK defined as '000'
2023-03-08 09:51:25.741039 [info] Permissions already set for '/config'
2023-03-08 09:51:25.762373 [info] Deleting files in /tmp (non recursive)...
2023-03-08 09:51:25.784867 [info] TRANS_DIR defined as '/config/transcode'
2023-03-08 09:51:25.806483 [info] Starting Supervisor...
2023-03-08 09:51:26,079 INFO Included extra file "/etc/supervisor/conf.d/plexmediaserver.conf" during parsing
2023-03-08 09:51:26,079 INFO Set uid to user 0 succeeded
2023-03-08 09:51:26,080 INFO supervisord started with pid 7
2023-03-08 09:51:27,082 INFO spawned: 'plexmediaserver' with pid 64
2023-03-08 09:51:27,082 INFO reaped unknown pid 8 (exit status 0)
2023-03-08 09:51:27,103 DEBG 'plexmediaserver' stderr output:
Failed to load preferences at /config/Plex Media Server/Preferences.xml

2023-03-08 09:51:28,104 INFO success: plexmediaserver entered RUNNING state, process has stayed up for > than 1 seconds (startsecs)
2023-03-08 09:51:29,103 DEBG 'plexmediaserver' stderr output:
Failed to load preferences at /config/Plex Media Server/Preferences.xml

2023-03-08 09:56:01,378 WARN received SIGTERM indicating exit request
2023-03-08 09:56:01,378 DEBG killing plexmediaserver (pid 64) with signal SIGTERM
2023-03-08 09:56:01,378 INFO waiting for plexmediaserver to die
2023-03-08 09:56:02,379 DEBG fd 8 closed, stopped monitoring <POutputDispatcher at 22399117225280 for <Subprocess at 22399117220288 with name plexmediaserver in state STOPPING> (stdout)>
2023-03-08 09:56:02,379 DEBG fd 10 closed, stopped monitoring <POutputDispatcher at 22399117225232 for <Subprocess at 22399117220288 with name plexmediaserver in state STOPPING> (stderr)>
2023-03-08 09:56:02,379 WARN stopped: plexmediaserver (exit status 143)
2023-03-08 09:56:02,379 DEBG received SIGCHLD indicating a child quit
Created by...
___.   .__       .__
\_ |__ |__| ____ |  |__   ____ ___  ___
 | __ \|  |/    \|  |  \_/ __ \\  \/  /
 | \_\ \  |   |  \   Y  \  ___/ >    <
 |___  /__|___|  /___|  /\___  >__/\_ \
     \/        \/     \/     \/      \/
   https://hub.docker.com/u/binhex/

2023-03-08 10:01:05.261937 [info] Host is running unRAID
2023-03-08 10:01:05.281325 [info] System information Linux Mars 5.15.43-Unraid #1 SMP Wed May 25 11:54:05 PDT 2022 x86_64 GNU/Linux
2023-03-08 10:01:05.302287 [info] OS_ARCH defined as 'x86-64'
2023-03-08 10:01:05.323088 [info] PUID defined as '99'
2023-03-08 10:01:05.345568 [info] PGID defined as '100'
2023-03-08 10:01:05.431763 [info] UMASK defined as '000'
2023-03-08 10:01:05.452417 [info] Permissions already set for '/config'
2023-03-08 10:01:05.473765 [info] Deleting files in /tmp (non recursive)...
2023-03-08 10:01:05.496363 [info] TRANS_DIR defined as '/config/transcode'
2023-03-08 10:01:05.517800 [info] Starting Supervisor...
2023-03-08 10:01:05,743 INFO Included extra file "/etc/supervisor/conf.d/plexmediaserver.conf" during parsing
2023-03-08 10:01:05,743 INFO Set uid to user 0 succeeded
2023-03-08 10:01:05,745 INFO supervisord started with pid 7
2023-03-08 10:01:06,746 INFO spawned: 'plexmediaserver' with pid 64
2023-03-08 10:01:06,746 INFO reaped unknown pid 8 (exit status 0)
2023-03-08 10:01:06,763 DEBG 'plexmediaserver' stderr output:
Failed to load preferences at /config/Plex Media Server/Preferences.xml

2023-03-08 10:01:07,764 INFO success: plexmediaserver entered RUNNING state, process has stayed up for > than 1 seconds (startsecs)
2023-03-08 10:01:08,763 DEBG 'plexmediaserver' stderr output:
Failed to load preferences at /config/Plex Media Server/Preferences.xml

 

Tried replacing the .xml file with my backup one. But now I'm getting: 

 

Error: Unable to set up server: sqlite3_statement_backend::loadOne: database disk image is malformed (N4soci10soci_errorE)

 

Update -- Repaired database and seems to be working now. F*#(!  power outages! 

 

 

Edited by Supa

On 3/8/2023 at 9:55 AM, Supa said:

 

Update -- Repaired database and seems to be working now. F*#(!  power outages! 

 

 

 

was that the root of your problem? I think the few re-boots during power on off did it for me..

I was not able to repair db and wiped all plex data and installed new container... 

  • 2 weeks later...
On 9/28/2022 at 12:19 PM, binhex said:

this indicates something requested that the process exits, probably due to you shutting down the container, if so there is nothing to worry about.

I have this same problem, where the binhex-plexpass container stops with "WARN received SIGTERM indicating exit request" as the message in the log. 

But, I haven't asked it to shut down, for some reason it just does that by itself.

  • Author
4 minutes ago, Squazz said:

I have this same problem, where the binhex-plexpass container stops with "WARN received SIGTERM indicating exit request" as the message in the log. 

But, I haven't asked it to shut down, for some reason it just does that by itself.

running CA backup by any chance?, if so that will terminate running containers.

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