You, @JonathanM, are a person that I respect (in many threads). I appreciate you taking the time to say what you've said. I agree with (mostly) everything that you've said.
It doesn't change what I said -- which is,
Bit of a shock here -- didn't realize I could quote myself like that...
Anyway... I would certainly agree with, "poor documentation" (your words, not mine), but I might expand it to include that no one really knows. (big pause for effect).
There should be a 'General Discussion' forum, way before anyone (new) sees "Support".
I would post in 'General Questions/Discussion" (where people ask stuff before they fuck up), but I would NEVER post in 'General Support' because they (everyone there) know so much more than I do.
It's just my (little) opinion.
I wish everyone, most of all @JonathanM and @SpencerJ the most happiest of holidays, whether they be Christmas, Hanukkah, Kwanzaa, or any other reason to celebrate whatever is important to you and yours.
Mr. Grey.