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[Support] binhex - Sonarr

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Posted (edited)

I have been having one hell of a time with both Radarr and Sonarr lately after upgrading to usenet from torrents.

 

After getting usenet all set up things were running smoothly, and downloading fast -- YAY!  Well then begins the first problem.  The rate at which it was downloading was causing my small Cache drive to fill up, when this happened Unraid would spam the logs saying that the cache drive was full.  Once it filled the log file it started to lock up just about all services, except being able to watch Plex remotely still.

 

When the lock-ups occured it would cause my databases in both Radarr and Sonarr to become malformed.  Fun.  Ok...I have done this once before, just go ahead and restore from a backup.  Went OK, until it happened again.  And then again.  And then again.

 

And now at this point I am getting this error message within Sonarr on everything.

 

image.png.5d276956841207da94538903b1d516eb.png

 

Hours and days of tinkering with this to figure out what the hell is going on.  Tried going to a further backup.  Tried editing the pathings to make sure everything was correct.  Disabled torrents altogether and pointed Sonarr directly to the /Series level of the file system...No luck.  It is happening with every series, every episode.  I went and cleared my NZBGet History to see if that was somehow related, again no luck.

 

Now Radarr (feel free to ignore this, I suppose I can post this specific issue over on that thread but would love if we could tackle both simultaneously)  was showing the same errors, but also the specific Error that NZBDrone DB was malformed....great.  Same steps.  I went to the furthest backup I had and no luck.  Tried uninstalling the docker and reinstalling as a last ditch effort and now the UI won't even load.  Cool....  Tried to uninstall Radarr once again and deleted allllll of the appdata (probably not the best idea and I am sure someone here will let me know that.)  This at least got Radarr WebUI to load.  I am going to give a go at setting it back up and will see if I run into similar issues, but super glad I get to go through and re-add all of my media.

 

At a total loss here and am just about banging my head against a wall trying to get these services that were running fairly smoothly with Torrents to now work with my upgraded services.

 

I guess what I am looking for here is....

 

1. How can I stop Unraid from spamming the logs that the cache drive is full once it gets full.  My impression was that once the Cache hits a certain threshold Unraid will then start downloading directly to the Array (as I have the Downloads share set to "Yes")....but apparently that doesn't seem to be the case.  Is my only solution here to get a 1TB SSD?  Not the end of the world, but have some other expenses I am prioritizing right now.

 

2. Is there anyway to fix the Error within Sonarr without having to completely uninstall and delete the appdata like I did in Radarr? Having to start completely fresh.

 

3. How dumb am I for going to the lengths I did to get Radarr back up and running?  Was this really my only option.  I would like to avoid having to do this every couple of days as that was the whole point of me setting up these services so I could be as hands-off as possible to get my media.

 

 

Edit: So after completely wiping my Radarr appdata and reinstalling I went through and bulk imported "all" of my movies.  For some reason it's not picking them all up and I am missing roughly 50 movies from my media folder.  Additionally it is showing about 80% of the movies as "Missing" rather than downloaded.  Is this just something I have to give time?  Again I am losing my mind over here trying to get this working again.

 

Edit 2:  After a manual library refresh it seems to have picked up most of the movies and listed them as Downloaded.  Fingers crossed on Radarr, may do the same for Sonarr, but nervous due to the majority of my collection being Anime which I know can be finicky on Sonarr.

 

 

Edited by WhatPlantsCrave

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I'm perplexed.... [Start bad joke that will haunt me]

 

I have Sonarr and Radarr setup to grab stuff off the interwebs using SabNZBD. That seems to be working fine. It searches, sends it to Sab, Sab seems to do its thing and for the most part it moves things from the completed folder to the proper location on my media share. 

 

I tried to set the link between Sonarr (and Radarr) with Plex [Puncline!] and it gives me the error below. However, I can get to Plex fine through the WebUI, my TV, etc. Any thoughts?

 

 

2019-08-09_17-23-38.png

2019-08-09_17-23-00.png

2019-08-09_17-34-07.png

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Posted (edited)
7 minutes ago, JasenHicks said:

I'm perplexed.... [Start bad joke that will haunt me]

 

I have Sonarr and Radarr setup to grab stuff off the interwebs using SabNZBD. That seems to be working fine. It searches, sends it to Sab, Sab seems to do its thing and for the most part it moves things from the completed folder to the proper location on my media share. 

 

I tried to set the link between Sonarr (and Radarr) with Plex [Puncline!] and it gives me the error below. However, I can get to Plex fine through the WebUI, my TV, etc. Any thoughts?

 

 

 

Hey Jasen,

 

I am having my own issues with something separate so I have been refreshing this page like crazy.  

 

I may be confused as to what you are trying to connect there with Plex?  On my setup Sonarr/Radarr just moves the files to the same folder Plex references for it's media library, and I didn't have to setup any direct connection from Sonarr/Radarr to Plex.

 

Is your media being sent to the same folders that your Plex media library is reading?  If so you should see them autopopulate in Plex.

 

Is there something else you are trying to accomplish aside from Plex loading the Sonarr/Radarr downloads into your media library?

 

Edit:  I personally followed SpaceInvaderOne's setup videos back when I first did mine and he also didn't add Plex to the Connections tab.

Edited by WhatPlantsCrave

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It is and it does. (the media and the auto-populate). I think the link allows the Plex/Sonarr/Radarr setup work to feed off each other? I dont remember what it does honestly, I know I had it setup in the past before I had to "fix" my setup and now it wont test sat between them.

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Hmm. Interesting -- but it sounds like overall you are still accomplishing your main goals of downloading/moving/loading into Plex?

 

If you are looking for something more it may be over my head (for now ;) ) so I will let some of the wizards here help us both 

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try toggling the 'Use SSL' switch in sonarr, you will need this to be enabled if you are forcing the use of SSL for plex (which i can tell you are using by looking at your plex screenshot (not secure with triangle = self signed cert)).

 

as to what this actually does, its simply to notify plex of newly downloaded tv series, you dont actually need this as plex has its own file system checker, but hey you can turn it on if you want :-).

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Just a quick bump to see if there is any help for my issues at the top of this page -- hope that's OK.   If bumps are not allowed I sincerely apologize.

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12 hours ago, WhatPlantsCrave said:

Just a quick bump to see if there is any help for my issues at the top of this page -- hope that's OK.   If bumps are not allowed I sincerely apologize.

Post your docker run commands for sonarr, radarr, nzbget and your torrent client.

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Posted (edited)
18 hours ago, jonathanm said:

Post your docker run commands for sonarr, radarr, nzbget and your torrent client.

Hey -- think I pulled the correct info -- let me know if I am looking in the right spot.  As a note I completely disabled torrents through Sonarr and Radarr in my attempt to fix this.

 

Sonarr:

image.thumb.png.cd805b30e96826e3a0eb89b21fd1582e.png

 

Radarr (which seems to be running smooth after full reinstall):

image.thumb.png.5b51c9eedcaac019d3e0330b9b8c8819.png

 

NZBGet

image.thumb.png.0239e9c0441fb529daab2a6d2e0f7572.png

 

 

Edit as a note:  I have been getting this notification in Radarr after the reinstall though, so maybe it is an issue with NZBGet instead?  It is still certainly sending the report to the download Queue which is interesting.

 

image.thumb.png.519f21adf65af1a93c88db2c51d4dec7.png

 

Edit 2:  I should add that Sonarr seems to still be sending requests to NZBGet just fine and is actually keeping up to date on all of my shows, even through last night.  Appears to only struggle accessing and moving them once complete.  I just pushed a few downloads through Radarr and I am curious to see if it moves them properly.

 

Edit 3: Unfortunately still running into issues with the cache drive filling up -- luckily I caught it just now before it hit 100% and started to spam the log and crash the system.  Seems Radarr and Sonarr both aren't moving the downloads off the cache once finished.

 

Aaaannnddd Edit 4:  I may have solved my cache drive issue after doing some further digging around and upping my min. cache space.  Seems to be helping with that issue at the very least.  If I can't figure out a fix for Sonarr I may do clean install similar to Radarr.

Edited by WhatPlantsCrave

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18 minutes ago, WhatPlantsCrave said:

Can you be more specific?  I am not seeing the inconsistency in my settings.

Did you read the link?

 

On 8/9/2019 at 1:02 AM, WhatPlantsCrave said:

How can I stop Unraid from spamming the logs that the cache drive is full once it gets full.  My impression was that once the Cache hits a certain threshold Unraid will then start downloading directly to the Array (as I have the Downloads share set to "Yes")....but apparently that doesn't seem to be the case.

Cache-yes will overflow when cache gets too full. Too full is defined by Minimum Free for cache in Global Share Settings. Should be set to larger than the largest file you expect to write to cache.

 

Personally, I don't bother to cache queued downloads since I am not waiting on them to complete.

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Posted (edited)
14 minutes ago, trurl said:

Did you read the link?

 

 

Shore did -- but I guess I am not seeing in my own settings where there is an inconsistency in where it is directing the downloads to live.  I went ahead and added a new "Downloads Path" to each NZBGet, Sonarr, and Radarr anyways -- using /downloads as the container path and mnt/user/Downloads/ as the host path

 

image.thumb.png.0193246a87b47661759c9f85096ffaef.png

Edited by WhatPlantsCrave

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7 minutes ago, WhatPlantsCrave said:

Shore did -- but I guess I am not seeing in my own settings where there is an inconsistency in where it is directing the downloads to live.  I went ahead and added a new "Downloads Path" to each NZBGet, Sonarr, and Radarr anyways -- using /downloads as the container path and mnt/user/Downloads/ as the host path

You had one path set to /mnt/user/Downloads/ and one set to /mnt/user/Downloads/completed/.

All the paths need to be an exact match as described in the link that @trurl posted.

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Posted (edited)
25 minutes ago, wgstarks said:

You had one path set to /mnt/user/Downloads/ and one set to /mnt/user/Downloads/completed/.

All the paths need to be an exact match as described in the link that @trurl posted.

That was an (apparently a pointless) effort to dive deeper into the folder sub-system thinking that was the issue at first.  Radarr was not setup that way and was still throwing the error.  I removed /completed/ from Sonarr as well and it still throws that error.

 

I'll go through and re-adjust everything once more and run some tests.  Will keep you updated.

 

Edit: Sorry everyone for my idiocy -- we seem to be up and running now.  I appreciate each of you that took the time to help me work through this.  

 

Quote

Cache-yes will overflow when cache gets too full. Too full is defined by Minimum Free for cache in Global Share Settings. Should be set to larger than the largest file you expect to write to cache.

 @trurl thanks I actually added an edit to one of my posts noting that my issue was the minimum free setting.  That one was solved as well.

Edited by WhatPlantsCrave

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2 hours ago, WhatPlantsCrave said:

I removed /completed/ from Sonarr as well and it still throws that error.

Then lets start it over again.  Post your new docker run commands from Sonarr and NZBget, along with the actual error reported by Sonarr.

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50 minutes ago, Squid said:

Then lets start it over again.  Post your new docker run commands from Sonarr and NZBget, along with the actual error reported by Sonarr.

Hey Squid -- you will see in my edit above I was able to get it all sorted.  I think I just had a bit of a brain lapse.  Thank you again to everyone who was able to help.

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Posted (edited)

I have added a few shows to my library, however they are showing up as unmonitored. Is there a fix for this?

 

When I go to each series, they are marked as monitored. I have tried to toggle this and save, but it makes no difference. Restarting the Sonarr instance and/or rebooting the Unraid system also make no difference.

Edited by Leverz
Additional information.

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14 hours ago, Leverz said:

I have added a few shows to my library, however they are showing up as unmonitored. Is there a fix for this?

 

When I go to each series, they are marked as monitored. I have tried to toggle this and save, but it makes no difference. Restarting the Sonarr instance and/or rebooting the Unraid system also make no difference.

Not sure what happened, but trying to fix it 20 hours later, by adding a new show I noticed it was adding correctly. So I deleted (not files) and then scanned again and everything working as it should.

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Everything was working fine, then I rebooted and the only docker that is not working is sonarr. 

Quote

 

This site can’t be reached

192.168.0.100 refused to connect.

 

I try to reset the docker settings, to what was working before, it starts, but I get the same error.
I tried to restart again, this time I get the error, something like docker is not there. So I refreshed the page, and the docker is not listed. I navigated using the terminal and checked that the docker was there. 

Trying a few times to get it up and running, including reinstalling the app, and I could not get it to start at all. I checked and radarr was still working and I could bring up the WebUI.
I removed the docker again, and then removed the docker container in appdata. 

I had a backup so I reinstalled and restored getting it to work (mostly) again. I have come across the bug where new shows added (files and/or through UI) are shown and act like they are un-monitored, even through the UI shows the flag that they are monitored.

If this happened only once, I would shrug it off, but this is the third time Sonarr has become unresponsive for no apparent reason. Is there a know problem? If so is there a fix or a work around? What about the adding of new shows? Is this a known problem?

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Not sure what happened but suddenly the calendar is off by one day.  Everything that airs Monday shows for Tuesday and so on.  I did update on the weekend but reverting to the last version didn't fix it.  It really more of an annoyance than anything.  Wondering if anyone else has had this issue or has a solution?

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Have you tried running the Date and Time option in settings, updating the time and checking the time zone?

 

That would be the first thing to check.

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2 hours ago, Leverz said:

Have you tried running the Date and Time option in settings, updating the time and checking the time zone?

 

That would be the first thing to check.

Yep it it set correct.  It always worked fine and now is one day out.

 

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On 8/20/2019 at 2:16 AM, Gragorg said:

Yep it it set correct.  It always worked fine and now is one day out.

 

ifyou have changed nothing other than upgrading to the latest version of sonarr then the finger of blame points in that direction, before posting have one more think about ANYTHING you have changed recently, especially around the time the issue started, if nothing comes to mind then post it as an issue on the github sonarr repo.

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Posted (edited)
On 8/20/2019 at 2:16 AM, Gragorg said:

Yep it it set correct.  It always worked fine and now is one day out.

 

Is it one day out, or is it starting the week on a different day? I mean, is it just a display issue you are having, as you can change the day of the week from Monday to Sunday in the settings.

 

It is highly unlikely for any modern system, with an internet connection to have, and maintain, an incorrect date and/or time, especially after running an update on it, but lets check.

 

If it is not the Sonarr settings displaying something different from what you expect, open the terminal and enter :

date

do you get the expected day, date, time, timezone and year?

E.g.
Wed Aug 21 10:00:15 BST 2019

Also check to see if it matches with the hardware clock.

hwclock --show

This will output the date and time, are they both set to the same date, with similar times? If so then the problem is not there.

 

if there is a problem, you could run a command to correct the problem, use 'hwclock --help' and then look at 'hctosys' or 'systohc' to clarify which one is required. 

Edited by Leverz
Additional Information.

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