idscomm Posted March 27, 2023 Share Posted March 27, 2023 On 3/13/2023 at 6:07 AM, MaxBth said: Running `unraid-api restart` fixed it for me. Worked for me as well.... Thanks! 2 Link to comment
elibosley Posted March 27, 2023 Share Posted March 27, 2023 Hi All - We're aware of this issue and are looking into it. Thanks for all the reports! 5 Link to comment
Asmundur Posted March 27, 2023 Share Posted March 27, 2023 Also hitting this and 'unraid-api restart' does not resolve it. Link to comment
Elementael Posted March 29, 2023 Share Posted March 29, 2023 Same Problem here for the last Days. Any solution? Link to comment
catcam Posted March 30, 2023 Share Posted March 30, 2023 On 3/13/2023 at 10:07 AM, MaxBth said: Running `unraid-api restart` fixed it for me. It works ... Thanks ! 1 Link to comment
Thamer Alfuraiji Posted March 31, 2023 Share Posted March 31, 2023 Running `unraid-api restart` fixed it for me But the issue keeps coming back everyday. 1 Link to comment
João Matias Posted April 1, 2023 Share Posted April 1, 2023 (edited) Hi, Running `unraid-api restart` fixed it for me this time. However, this issue comes back time to time. Edited April 1, 2023 by João Matias 1 Link to comment
PitRejection2359 Posted April 2, 2023 Share Posted April 2, 2023 having the same issue - restarting the API didn't fix it for me. Link to comment
ljm42 Posted April 3, 2023 Share Posted April 3, 2023 The system had some small hiccups yesterday that may have disconnected you: https://status.unraid.net/792858507 Also if your Internet drops or your modem reboots you will get disconnected. The api is intended to reconnect automatically when these types of things happen, but there are still issues. We have some fixes identified for the next plugin release. In the meantime, `unraid-api restart` should get you back up running, just note that it can take some time for the api to reconnect. More detail here: https://forums.unraid.net/topic/136219-unraid-api-error-cloud-client-closed-connection/#comment-1241122 1 3 Link to comment
packmule Posted April 6, 2023 Share Posted April 6, 2023 Had the same. I had to unregister and register my unraid server on my account. Seems ok since then. Link to comment
TheDigiAlex Posted April 8, 2023 Share Posted April 8, 2023 running unraid-api restart fixed it for me 1 Link to comment
ConnerVT Posted April 9, 2023 Share Posted April 9, 2023 Had this happen several times last month, then no issues until today. unraid-api restart will not fix it this time. 6.10.3 2 Link to comment
YoHoNoMo Posted April 9, 2023 Share Posted April 9, 2023 14 minutes ago, ConnerVT said: Had this happen several times last month, then no issues until today. unraid-api restart will not fix it this time. 6.10.3 Same here! I added some HDDs 9 days ago and the problem did not reoccur until today. Link to comment
ConnerVT Posted April 9, 2023 Share Posted April 9, 2023 Well, it finally did fix/reconnect. Though the behavior of the terminal and GUI syslog behaved differently than in the past. 1 Link to comment
Iceman1199 Posted April 11, 2023 Share Posted April 11, 2023 On 3/13/2023 at 5:07 AM, MaxBth said: Running `unraid-api restart` fixed it for me. You're the real MVP for this one sir! Link to comment
ConnerVT Posted April 11, 2023 Share Posted April 11, 2023 More MVP points for someone figuring out why this has been happening to many servers for nearly a month. 1 Link to comment
TheUnraider Posted April 15, 2023 Share Posted April 15, 2023 On 3/13/2023 at 4:07 AM, MaxBth said: Running `unraid-api restart` fixed it for me. Fixed it for me as well. Currently running Unraid version 6.11.5. Console said that process was not running when I ran command. Thank you! Link to comment
GG73 Posted April 15, 2023 Share Posted April 15, 2023 On 3/21/2023 at 8:17 AM, Mr Gandalf said: unraid-api restart this worked for me Link to comment
hawkcfa Posted April 15, 2023 Share Posted April 15, 2023 same issue and restarting the API or unregistering and re-registering with unraid.net has not fixed it for me. Link to comment
Titan84 Posted April 15, 2023 Share Posted April 15, 2023 (edited) 55 minutes ago, hawkcfa said: same issue and restarting the API or unregistering and re-registering with unraid.net has not fixed it for me. I just updated to Unraid 6.12.0-rc3 and im having this issue too. Never had it on 6.11 so not sure if its a 6.12 issue or a "My servers" issue I have tried "unraid-api restart" multiple times without success and im on the google DNS servers. If i update my DNS server IP address between google and cloudflare it seems to work very briefly but then just goes back to not being able to connect with the same error as reported here. @ljm42 Diags attached if it helps. server-backup-diagnostics-20230415-1854.zip Edited April 15, 2023 by Titan84 Link to comment
ConnerVT Posted April 15, 2023 Share Posted April 15, 2023 No, it happens here with 6.10.3 as well. It is a bit disconcerting that this has been an issue that has prevailed for over a month and not been resolved. Running unraid-api restart is not a solution, but is just a Band-Aid that resolves the immediate symptom. My Servers has been sold to the Unraid community as one of the preferred secure methods of accessing a server remotely. By using My Servers you are handing you trust to someone else that they are keeping you secure. If this visible issue has been going on for a month, what else may be an unknown problem? Link to comment
YoHoNoMo Posted April 15, 2023 Share Posted April 15, 2023 3 hours ago, Titan84 said: Never had it on 6.11 so not sure if its a 6.12 issue or a "My servers" issue I'm experiencing this problem with Unraid 6.11.5. Link to comment
ameer Posted April 18, 2023 Share Posted April 18, 2023 Did you update the certificate url to myunraid.net ? They recently changed the name. In Settings > Management Access You can see "update" button around Certificate URL. Don't know if related, but it seems problem didn't return. Link to comment
BiLKiNiS Posted April 20, 2023 Share Posted April 20, 2023 it happened to me as well unraid-api restart fix it but it came back a few days later Link to comment
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