[Support] Linuxserver.io - Plex Media Server


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  • 2 weeks later...
23 hours ago, deadsoulz said:

Anyone elses HDHomerUn no longer showing up?  I can' t re-add it either, it just sits and spins.......

Mine are both still showing as is the program guide (which I just successfully refreshed)  and I have access to all visible channels.  I also have a scheduled recording in progress now.

 

Must be something specific to your network.

Edited by Hoopster
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Hi I'm getting this playback error ( An unknown error occurred (4294967283) ) After adding (Quadro P400) to plex for transcoding 

 

I get this error only if I transcode any video on the server. 

 

No issues with transcoding with my other card GTX 970 or the CPU 

I have the latest Plex and the latest Nvidia Driver also I'm on Unraid 6.11

 

Note: The Quadro P400 works normally with other apps like Tdarr and your linuxserverio/Jellyfin Repository / So I don't think there is an issue with the card,unraid or the drivers.

 

I used Plex Windows Client App for testing. 

 

Attached Plex Log and Unraid Diagnostics 

Plex Media Server Logs_2022-10-22_00-44-04.zip warmind-diagnostics-20221022-0044.zip

Edited by Thamer Alfuraiji
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I don't know if I am being dump here, but I have just gone to look at something within my plex server, and discovered that the option for the Nvidia Visible Devices is missing.

 

I know I had set it up about 6 months ago, when I was having issues with my plex and transcoding, but now I can't find it.

I have check that I still have the nvidia drivers plugin is still installed and working, and also the GPU status.   can someone please help

 

I have enclose a few pics of my installationimage.png.5ea78fc86590f2f0c106d57a10d61068.png

image.png.8c6012a1af6f3b0eed0bc1620a6ba289.png

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1 hour ago, chris_netsmart said:

I don't know if I am being dump here, but I have just gone to look at something within my plex server, and discovered that the option for the Nvidia Visible Devices is missing.

 

I know I had set it up about 6 months ago, when I was having issues with my plex and transcoding, but now I can't find it.

I have check that I still have the nvidia drivers plugin is still installed and working, and also the GPU status.   can someone please help

 

I have enclose a few pics of my installationimage.png.5ea78fc86590f2f0c106d57a10d61068.png

image.png.8c6012a1af6f3b0eed0bc1620a6ba289.png

 Try to add it manually follow spaceinvader tutorial on YouTube .. 

  • Like 1
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HI, 
I use Plex Version 1.29.1.6316, on Unraid 6.11.1

When I try to start a movie in 4K DoVi/HDR (HECV Main 10), it won't start. (with app.plex.tv on Chrome)

samething with my Firestick.

I try with the local address (192.168.1.x:32400) and everything works good.

Same problem at my sister house.

Thank,

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35 minutes ago, Jobine said:

HI, 
I use Plex Version 1.29.1.6316, on Unraid 6.11.1

When I try to start a movie in 4K DoVi/HDR (HECV Main 10), it won't start. (with app.plex.tv on Chrome)

samething with my Firestick.

I try with the local address (192.168.1.x:32400) and everything works good.

Same problem at my sister house.

Thank,

This may be some limitation of the fire stick. I don’t really think it’s related to the docker container though. You may get an answer for your problem here but a much better chance if you post on the Plex forum. More fire stick users there.

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I'm having issues with plex hardware transcoding using quick sync (vaapi).

 

 Whenever I try to play in Firefox (which will force transcode) the playback doesn't start and I get an error saying:

"Conversion failed. The transcoder exited due to an error." and I get ERRORs in the logs like:

[..]
Oct 24, 2022 15:14:18.698 [0x14c5111ebb38] ERROR - [Req#22d/Transcode/4ys37jjtozcvkexa7d6uxf2t/e654f665-1c3c-4929-92cb-ab2b49716fa1] [AVHWDeviceContext @ 0x14a076afc680] Failed to initialise VAAPI connection: -1 (unknown libva error).
Oct 24, 2022 15:14:18.698 [0x14c517153b38] ERROR - [Req#22f/Transcode/4ys37jjtozcvkexa7d6uxf2t/e654f665-1c3c-4929-92cb-ab2b49716fa1] Device creation failed: -5.
Oct 24, 2022 15:14:18.698 [0x14c5111ebb38] ERROR - [Req#230/Transcode/4ys37jjtozcvkexa7d6uxf2t/e654f665-1c3c-4929-92cb-ab2b49716fa1] Failed to set value 'vaapi=vaapi:/dev/dri/renderD129' for option 'init_hw_device': I/O error
Oct 24, 2022 15:14:18.699 [0x14c517153b38] ERROR - [Req#231/Transcode/4ys37jjtozcvkexa7d6uxf2t/e654f665-1c3c-4929-92cb-ab2b49716fa1] Error parsing global options: I/O error
[..]

 

Relevant information below

 

CPU: Intel Core i7-6700

GPU: The server has also a NVIDIA GPU but it's _not_ used from Plex. It's used from a different docker container.
Versions:

Unraid: 6.11.1
Plex docker: 1.29.1.6316


Plex Transcode settings:

Enable HDR tone mapping OFF
Use hardware acceleration when available ON
Use hardware-accelerated video encoding ON

 

Docker command:

Spoiler

docker run

-d

--name='plex'

--net='host'

--cpuset-cpus='0,1,2,3,4,5,6,7'

-e TZ="Europe/London"

-e HOST_OS="Unraid"

-e HOST_HOSTNAME="reducted"

-e HOST_CONTAINERNAME="plex"

-e 'VERSION'='latest'

-e 'NVIDIA_VISIBLE_DEVICES'=''

-e 'PLEX_CLAIM'='reducted'

-e 'PUID'='99'

-e 'PGID'='100'

-e 'TCP_PORT_32400'='32400'

-e 'TCP_PORT_3005'='3005'

-e 'TCP_PORT_8324'='8324'

-e 'TCP_PORT_32469'='32469'

-e 'UDP_PORT_1900'='1900'

-e 'UDP_PORT_32410'='32410'

-e 'UDP_PORT_32412'='32412'

-e 'UDP_PORT_32413'='32413'

-e 'UDP_PORT_32414'='32414'

-e '100'='100'

-l net.unraid.docker.managed=dockerman

-l net.unraid.docker.webui='http://[IP]:[PORT:32400]/web'

-l net.unraid.docker.icon='https://raw.githubusercontent.com/linuxserver/docker-templates/master/linuxserver.io/img/plex-icon.png'

-v '/mnt/user/media/':'/media':'rw'

-v '/mnt/user/media/Movies/':'/movies':'rw'

-v '/mnt/user/media/TV Shows/':'/tv':'rw'

-v '/mnt/user/media/Music/':'/music':'rw'

-v '/mnt/user/volatile/transcode/':'/transcode':'rw'

-v '/mnt/user/appdata/plex':'/config':'rw'

--device=/dev/dri:/dev/dri 'linuxserver/plex'


Appreciate any input / assistance in debugging this.

Edited by artafinde
added nvidia gpu
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On 10/22/2022 at 1:59 AM, Thamer Alfuraiji said:

Hi I'm getting this playback error ( An unknown error occurred (4294967283) ) After adding (Quadro P400) to plex for transcoding 

 

I get this error only if I transcode any video on the server. 

 

No issues with transcoding with my other card GTX 970 or the CPU 

I have the latest Plex and the latest Nvidia Driver also I'm on Unraid 6.11

 

Note: The Quadro P400 works normally with other apps like Tdarr and your linuxserverio/Jellyfin Repository / So I don't think there is an issue with the card,unraid or the drivers.

 

I used Plex Windows Client App for testing. 

 

Attached Plex Log and Unraid Diagnostics 

Plex Media Server Logs_2022-10-22_00-44-04.zip 1.04 MB · 0 downloads warmind-diagnostics-20221022-0044.zip 132.45 kB · 0 downloads

 

I got the new update and now I'm getting a new error code to the problem ! An unknown error occurred (4294967279)

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On 10/22/2022 at 1:59 AM, Thamer Alfuraiji said:

Hi I'm getting this playback error ( An unknown error occurred (4294967283) ) After adding (Quadro P400) to plex for transcoding 

 

I get this error only if I transcode any video on the server. 

 

No issues with transcoding with my other card GTX 970 or the CPU 

I have the latest Plex and the latest Nvidia Driver also I'm on Unraid 6.11

 

Note: The Quadro P400 works normally with other apps like Tdarr and your linuxserverio/Jellyfin Repository / So I don't think there is an issue with the card,unraid or the drivers.

 

I used Plex Windows Client App for testing. 

 

Attached Plex Log and Unraid Diagnostics 

Plex Media Server Logs_2022-10-22_00-44-04.zip 1.04 MB · 1 download warmind-diagnostics-20221022-0044.zip 132.45 kB · 0 downloads

 

Problem Solved !!!
Shutting down the container > Clearing the Codecs directory > Run the Container
Thanks to u/clintkev251 from r/unraid reddit for the solution

Note : Plex Windows Client still showing the error the rest of MAC HTPC iOS & Web Browser are working perfectly. will try to find a solution for the windows client.

  • Like 1
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On 10/25/2022 at 2:57 AM, Thamer Alfuraiji said:

 

Problem Solved !!!
Shutting down the container > Clearing the Codecs directory > Run the Container
Thanks to u/clintkev251 from r/unraid reddit for the solution

Note : Plex Windows Client still showing the error the rest of MAC HTPC iOS & Web Browser are working perfectly. will try to find a solution for the windows client.

I have been having the same issue with a P400 for a long time. Just like you it works fine in Tdarr / emby but fails in plex with errors like yours. 

Clearing the cache "fixes" the issue, but I use the windows client regularly and it breaks again for everything within a few plays!

 

Please post if you find anything!

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On 10/24/2022 at 3:18 PM, artafinde said:

I'm having issues with plex hardware transcoding using quick sync (vaapi).

 

 Whenever I try to play in Firefox (which will force transcode) the playback doesn't start and I get an error saying:

"Conversion failed. The transcoder exited due to an error." and I get ERRORs in the logs like:

[..]
Oct 24, 2022 15:14:18.698 [0x14c5111ebb38] ERROR - [Req#22d/Transcode/4ys37jjtozcvkexa7d6uxf2t/e654f665-1c3c-4929-92cb-ab2b49716fa1] [AVHWDeviceContext @ 0x14a076afc680] Failed to initialise VAAPI connection: -1 (unknown libva error).
Oct 24, 2022 15:14:18.698 [0x14c517153b38] ERROR - [Req#22f/Transcode/4ys37jjtozcvkexa7d6uxf2t/e654f665-1c3c-4929-92cb-ab2b49716fa1] Device creation failed: -5.
Oct 24, 2022 15:14:18.698 [0x14c5111ebb38] ERROR - [Req#230/Transcode/4ys37jjtozcvkexa7d6uxf2t/e654f665-1c3c-4929-92cb-ab2b49716fa1] Failed to set value 'vaapi=vaapi:/dev/dri/renderD129' for option 'init_hw_device': I/O error
Oct 24, 2022 15:14:18.699 [0x14c517153b38] ERROR - [Req#231/Transcode/4ys37jjtozcvkexa7d6uxf2t/e654f665-1c3c-4929-92cb-ab2b49716fa1] Error parsing global options: I/O error
[..]

 

Relevant information below

 

CPU: Intel Core i7-6700

GPU: The server has also a NVIDIA GPU but it's _not_ used from Plex. It's used from a different docker container.
Versions:

Unraid: 6.11.1
Plex docker: 1.29.1.6316


Plex Transcode settings:

Enable HDR tone mapping OFF
Use hardware acceleration when available ON
Use hardware-accelerated video encoding ON

 

Docker command:

  Reveal hidden contents

docker run

-d

--name='plex'

--net='host'

--cpuset-cpus='0,1,2,3,4,5,6,7'

-e TZ="Europe/London"

-e HOST_OS="Unraid"

-e HOST_HOSTNAME="reducted"

-e HOST_CONTAINERNAME="plex"

-e 'VERSION'='latest'

-e 'NVIDIA_VISIBLE_DEVICES'=''

-e 'PLEX_CLAIM'='reducted'

-e 'PUID'='99'

-e 'PGID'='100'

-e 'TCP_PORT_32400'='32400'

-e 'TCP_PORT_3005'='3005'

-e 'TCP_PORT_8324'='8324'

-e 'TCP_PORT_32469'='32469'

-e 'UDP_PORT_1900'='1900'

-e 'UDP_PORT_32410'='32410'

-e 'UDP_PORT_32412'='32412'

-e 'UDP_PORT_32413'='32413'

-e 'UDP_PORT_32414'='32414'

-e '100'='100'

-l net.unraid.docker.managed=dockerman

-l net.unraid.docker.webui='http://[IP]:[PORT:32400]/web'

-l net.unraid.docker.icon='https://raw.githubusercontent.com/linuxserver/docker-templates/master/linuxserver.io/img/plex-icon.png'

-v '/mnt/user/media/':'/media':'rw'

-v '/mnt/user/media/Movies/':'/movies':'rw'

-v '/mnt/user/media/TV Shows/':'/tv':'rw'

-v '/mnt/user/media/Music/':'/music':'rw'

-v '/mnt/user/volatile/transcode/':'/transcode':'rw'

-v '/mnt/user/appdata/plex':'/config':'rw'

--device=/dev/dri:/dev/dri 'linuxserver/plex'


Appreciate any input / assistance in debugging this.

For completeness I found a solution. The issue lies with the fact that my server has both an iGPU and a discreet GPU (nvidia). The discreet GPU has a dummy hdmi plug to be used by VMs. When plex starts it detects both and chooses to use the one with the HDMI dummy plug instead of the iGPU.

 

The solution to this is to stop the container, edit the Preferences.xml to add `HardwareDevicePath="/dev/dri/renderD128"` and start the container again.

 

For reference /dev/dri/renderD128 is the iGPU and /dev/dri/renderD129 is my Nvidia GPU (at least on my server). Now h/w transcoding works fine again.

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On 10/23/2022 at 9:17 PM, Thamer Alfuraiji said:

 Try to add it manually follow spaceinvader tutorial on YouTube .. 

yes adding it manually works, until the container updates and nukes itself. 

 

Can the template be fixed to include this?

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Hi all.

 

I'm having a problem updating unRAID from 6.10.3 to 6.11.1.

After doing the unRAID update, I get the following error:

595454587_Screenshot2022-11-02172138.jpg.f831a9cb1db00ed7263a7c2458347b4f.jpg

 

The first time I tried to update unRAID, I rebooted and started the array. My Plex docker didn't start, so I tried to start it and it errored out, then the docker became abandoned. I restored unRAID back to 6.10.3 from my backup and restored my Plex docker.

I tried updating unRAID to 6.11.1 again and got the same Nvidia Driver plugin error. 

 

Has anyone else gotten this error?

This time I will try going into the Nvidia plugin settings page, after rebooting for the update, and updating the plugin. Hopefully that's all it takes.

 

I've attached my diagnostics file for your review. 

Any help is appreciated.

threadripper19-diagnostics-20221102-1728.zip

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Spoiler

 

I was able to get my Plex docker to work after updating unRAID to 6.11.1. 

After rebooting my server for the 6.11.1 update, I had to go into the nvidia drive plugin page and update & download the driver, then reboot my server again. 

Once I did all that, I started my Plex docker and it worked perfectly. 

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Hi all.

 

I can see somebody had this problem before.

I just tryed to reset my password and make a new token claim (signed out of all devices)

Checked all portforward.

Very wird i have been running plex in windows for years and never had this problem before.

I know it is danish hope it is okay.

 

It is like unstable in the connection. Works from outside my lan, then it wont work. Then work. What good things cut i try?

Plex:

image.thumb.png.10eede6e73d5c1092a72dfdc208f5777.png

 

Another try 1 min after

 

image.thumb.png.18ea63209ea1119b7f8c1b4e98d814d1.png

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  • 3 weeks later...

After having issues with the official Plex docker image I've tried installing this one as it seems to have far more support. It is using separate appdata paths as I'm ok starting over in terms of my Plex DB but I'm getting the same error and struggling to find out more from the logs. 

 

Plex Docker/UI Log:

**** Server already claimed ****
Docker is used for versioning skip update check
[custom-init] No custom files found, skipping...
Starting Plex Media Server. . . (you can ignore the libusb_init error)
[ls.io-init] done.
Jobs: Exec of ./CrashUploader failed. (2)
Critical: libusb_init failed

 

Plex Crash Uploader log (this is the whole file): 

Nov 20, 2022 12:52:58.105 [0x14a1720c6b38] INFO - Crash Uploader - Platform: Linux ServerUUID: df6604e58b6e1133f4bc414b0e2d34e966d6232a UserId: NOUSERID Version: 1.29.2.6364-6d72b0cf6
Nov 20, 2022 12:52:58.105 [0x14a1720c6b38] DEBUG - Pre-processed minidump directory: /config/Library/Application Support/Plex Media Server/Crash Reports/1.29.2.6364-6d72b0cf6
Nov 20, 2022 12:52:58.105 [0x14a1720c6b38] DEBUG - Post-processed minidump directory: /tmp
Nov 20, 2022 12:52:58.101 [0x14a172bc2808] ERROR - Too many crashdumps detected / retries disallowed!

 

Crash Reports folder is there and has a Plex Media Server folder but it's empty.

 

I've attached the Plex Media Server.log and here's my docker run:

 

Quote

docker run
  -d
  --name='plex'
  --net='host'
  -e TZ="America/Los_Angeles"
  -e HOST_OS="Unraid"
  -e HOST_HOSTNAME="Tower"
  -e HOST_CONTAINERNAME="plex"
  -e 'VERSION'='docker'
  -e 'PLEX_CLAIM'='claim-xJJxyxxTnYxbcGyoawP7'
  -e 'PUID'='99'
  -e 'PGID'='100'
  -e 'UMASK'='022'
  -l net.unraid.docker.managed=dockerman
  -l net.unraid.docker.webui='http://[IP]:[PORT:32400]/web/index.html'
  -l net.unraid.docker.icon='https://raw.githubusercontent.com/linuxserver/docker-templates/master/linuxserver.io/img/plex-logo.png'
  -v '/mnt/user/Media/TV/':'/tv':'rw'
  -v '/mnt/user/Media/Movies/':'/movies':'rw'
  -v '/mnt/user/appdata/PMS':'/config':'rw' 'lscr.io/linuxserver/plex'

8d1009172385b91a19172de579c36a9dec4cc54a92f3449caf5a751c79d36611

 

The server is "running" and under My Authorized Devices on Plex I can see the claim ID seems to be recognized, but everything is inaccessible. I was running fine this week on unRAID 6.11.2. I woke up to an issue this morning, and among other things I upgraded to 6.11.4 with no change.

 

Edited to include diagnostics too.

Plex Media Server.log

tower-diagnostics-20221120-1305.zip

Edited by theredviper
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