[Support] Linuxserver.io - Plex Media Server


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Good morning all.  I have updated to the lastest version of Plex and now I'm unable to get to my settings page.  I get a message that says "Server settings are unavailable".  Is anyone else getting this as well?  Also the agent that would download metadata for movies isn't finding anything.  This is why I was headed to settings.

 

Docker Settings:

Repository - linuxserver/plex

Version - latest

 

Plex Info

Version - 3.49.1

 

UNRAID INFO

Version 6.5.2

Link to comment
On 4/20/2018 at 1:09 AM, biiiink said:

I seem to be having an issue with Plex not finding the server

screen_capture04.JPG.57e37e71d555b2a6163705508ec0622c.JPG

 

I was having issues with Plex, and decided to reinstall.  I deleted the Plex docker and deleted the plex folder in the appdata folder.  Reinstalled the plex docker and that is when the issue started.  I've tried the other plex dockers with the same issue.  I've also tried deleting and recreating the docker img file, but I still get the same issue.

 

Here is my plex log:


[s6-init] making user provided files available at /var/run/s6/etc...exited 0.
[s6-init] ensuring user provided files have correct perms...exited 0.
[fix-attrs.d] applying ownership & permissions fixes...
[fix-attrs.d] done.
[cont-init.d] executing container initialization scripts...
[cont-init.d] 10-adduser: executing...

-------------------------------------
_ ()
| | ___ _ __
| | / __| | | / \
| | \__ \ | | | () |
|_| |___/ |_| \__/


Brought to you by linuxserver.io
We gratefully accept donations at:
https://www.linuxserver.io/donations/
-------------------------------------
GID/UID
-------------------------------------

User uid: 99
User gid: 100
-------------------------------------

[cont-init.d] 10-adduser: exited 0.
[cont-init.d] 30-dbus: executing...
[cont-init.d] 30-dbus: exited 0.
[cont-init.d] 40-chown-files: executing...
[cont-init.d] 40-chown-files: exited 0.
[cont-init.d] 50-plex-update: executing...



#####################################################
# Login via the webui at http://<ip>:32400/web #
# and restart the docker, because there was no #
# plex token found in the preference file #
#####################################################


[cont-init.d] 50-plex-update: exited 0.
[cont-init.d] done.
[services.d] starting services
Starting dbus-daemon
Starting Plex Media Server.
[services.d] done.
dbus[271]: [system] org.freedesktop.DBus.Error.AccessDenied: Failed to set fd limit to 65536: Operation not permitted

Starting Avahi daemon
Found user 'avahi' (UID 106) and group 'avahi' (GID 107).
Successfully dropped root privileges.
avahi-daemon 0.6.32-rc starting up.
No service file found in /etc/avahi/services.
*** WARNING: Detected another IPv4 mDNS stack running on this host. This makes mDNS unreliable and is thus not recommended. ***

*** WARNING: Detected another IPv6 mDNS stack running on this host. This makes mDNS unreliable and is thus not recommended. ***

Joining mDNS multicast group on interface docker0.IPv4 with address 172.17.0.1.
New relevant interface docker0.IPv4 for mDNS.
Joining mDNS multicast group on interface virbr0.IPv4 with address 192.168.122.1.
New relevant interface virbr0.IPv4 for mDNS.
Joining mDNS multicast group on interface br0.IPv6 with address fe80::ba:e1ff:fe91:340d.
New relevant interface br0.IPv6 for mDNS.
Joining mDNS multicast group on interface br0.IPv4 with address 13.13.13.2.
New relevant interface br0.IPv4 for mDNS.
Joining mDNS multicast group on interface bond0.IPv6 with address fe80::92e6:baff:fe2e:d6c9.
New relevant interface bond0.IPv6 for mDNS.
Network interface enumeration completed.
Registering new address record for 172.17.0.1 on docker0.IPv4.
Registering new address record for 192.168.122.1 on virbr0.IPv4.
Registering new address record for fe80::ba:e1ff:fe91:340d on br0.*.
Registering new address record for 13.13.13.2 on br0.IPv4.
Registering new address record for fe80::92e6:baff:fe2e:d6c9 on bond0.*.
Server startup complete. Host name is Titania.local. Local service cookie is 462890458.

 

 

 

Is anyone able to help me with this issue at all?  its been over a month now and it is getting very frustrating.  I've gone as far as completely reinstalling Unraid with no luck.  

 

I would really appreciate some support

 

 

Link to comment
3 minutes ago, biiiink said:

 

 

Is anyone able to help me with this issue at all?  its been over a month now and it is getting very frustrating.  I've gone as far as completely reinstalling Unraid with no luck.  

 

I would really appreciate some support

 

 

 

Have you tried clicking on the link on the plex page that says

 

Quote

  ? Where's my server?

 

Link to comment
5 minutes ago, trurl said:

 

Have you tried clicking on the link on the plex page that says

 

 

 

Yes I have.  The server is not listed in the Devices, but the page does not explain how to add a server.  I've gone through everything else on that page multiple times and nothing fixes the issue

Link to comment
On 5/27/2018 at 6:07 PM, jj_uk said:

Hi- what's the difference between this container and the one provided by plexinc? I'm unsure which to install.

 

I too am interested in the answer to this and/or advantages/disadvantages to either.

Link to comment
15 hours ago, biiiink said:

 

Yes I have.  The server is not listed in the Devices, but the page does not explain how to add a server.  I've gone through everything else on that page multiple times and nothing fixes the issue

 

Post your docker run command.  Docker FAQ for instructions how to do so.

Link to comment
11 minutes ago, mkono87 said:

How come I am unable to use bridge mode for plex? It seems to be messing up with communication to home assistant. Hass is seeing it at ip 127.x.x.x

Because the container is setup to use host mode.  That's why it's set as host mode in the template.

Link to comment

I am having an issue with Plex saying my library is empty,

The container is running with a host map to /Media. 
/Media is an smb share created inside /etc/fstab

 

I am able to see files inside of the share on the container, but when I add the directory to a library in Plex, Plex shows the directory as empty

Attached a few screenshots as well as my docker-compose.ymllways

version: '2'
volumes:
  plex/transcode:
    external: true
    driver: rancher-nfs
  plex/config:
    external: true
    driver: rancher-nfs
services:
  PlexServer:
    image: linuxserver/plex
    environment:
      PGID: '0'
      PUID: '0'
      TZ: America/Los_Angeles
      VERSION: latest
    stdin_open: true
    network_mode: host
    volumes:
    - plex/config:/config
    - plex/transcode:/transcode
    - /Media/Movies:/movies
    - /Media/Shows:/tvshows
    domainname: plex.local
    tty: true
    ports:
    - 32400:32400/tcp
    - 32400:32400/udp
    - 32469:32469/tcp
    - 32469:32469/udp
    - 5353:5353/tcp
    - 1900:1900/udp
    labels:
      io.rancher.container.pull_image: a

Container Log 

 

6/2/2018 12:52:15 AM[s6-finish] syncing disks.

6/2/2018 12:52:15 AM[s6-finish] sending all processes the TERM signal.

6/2/2018 12:52:18 AM[s6-finish] sending all processes the KILL signal and exiting.

6/2/2018 12:52:20 AM[s6-init] making user provided files available at /var/run/s6/etc...exited 0.

6/2/2018 12:52:20 AM[s6-init] ensuring user provided files have correct perms...exited 0.

6/2/2018 12:52:20 AM[fix-attrs.d] applying ownership & permissions fixes...

6/2/2018 12:52:20 AM[fix-attrs.d] done.

6/2/2018 12:52:20 AM[cont-init.d] executing container initialization scripts...

6/2/2018 12:52:20 AM[cont-init.d] 10-adduser: executing...

6/2/2018 12:52:20 AMusermod: no changes

6/2/2018 12:52:20 AM

6/2/2018 12:52:20 AM-------------------------------------

6/2/2018 12:52:20 AM _ ()

6/2/2018 12:52:20 AM | | ___ _ __

6/2/2018 12:52:20 AM | | / __| | | / \

6/2/2018 12:52:20 AM | | \__ \ | | | () |

6/2/2018 12:52:20 AM |_| |___/ |_| \__/

6/2/2018 12:52:20 AM

6/2/2018 12:52:20 AM

6/2/2018 12:52:20 AMBrought to you by linuxserver.io

6/2/2018 12:52:20 AMWe gratefully accept donations at:

6/2/2018 12:52:20 AMhttps://www.linuxserver.io/donations/

6/2/2018 12:52:20 AM-------------------------------------

6/2/2018 12:52:20 AMGID/UID

6/2/2018 12:52:20 AM-------------------------------------

6/2/2018 12:52:20 AM

6/2/2018 12:52:20 AMUser uid: 0

6/2/2018 12:52:20 AMUser gid: 0

6/2/2018 12:52:20 AM-------------------------------------

6/2/2018 12:52:20 AM

6/2/2018 12:52:20 AM[cont-init.d] 10-adduser: exited 0.

6/2/2018 12:52:20 AM[cont-init.d] 30-dbus: executing...

6/2/2018 12:52:21 AM[cont-init.d] 30-dbus: exited 0.

6/2/2018 12:52:21 AM[cont-init.d] 40-chown-files: executing...

6/2/2018 12:52:21 AM[cont-init.d] 40-chown-files: exited 0.

6/2/2018 12:52:21 AM[cont-init.d] 50-plex-update: executing...

6/2/2018 12:52:22 AMNo update required

6/2/2018 12:52:22 AM[cont-init.d] 50-plex-update: exited 0.

6/2/2018 12:52:22 AM[cont-init.d] done.

6/2/2018 12:52:22 AM[services.d] starting services

6/2/2018 12:52:22 AMStarting Plex Media Server.

6/2/2018 12:52:22 AMStarting dbus-daemon

6/2/2018 12:52:22 AM[services.d] done.

6/2/2018 12:52:23 AMStarting Avahi daemon

6/2/2018 12:52:23 AMFound user 'avahi' (UID 106) and group 'avahi' (GID 107).

6/2/2018 12:52:23 AMSuccessfully dropped root privileges.

6/2/2018 12:52:23 AMavahi-daemon 0.6.32-rc starting up.

6/2/2018 12:52:23 AMNo service file found in /etc/avahi/services.

6/2/2018 12:52:23 AMJoining mDNS multicast group on interface vethr25aab276a2.IPv6 with address fe80::4c68:a8ff:fe57:f95d.

6/2/2018 12:52:23 AMNew relevant interface vethr25aab276a2.IPv6 for mDNS.

6/2/2018 12:52:23 AMJoining mDNS multicast group on interface vethd742f92.IPv6 with address fe80::80cf:48ff:fe3d:4783.

6/2/2018 12:52:23 AMNew relevant interface vethd742f92.IPv6 for mDNS.

6/2/2018 12:52:23 AMJoining mDNS multicast group on interface vethr34c5b278e9.IPv6 with address fe80::a042:65ff:fe05:d231.

6/2/2018 12:52:23 AMNew relevant interface vethr34c5b278e9.IPv6 for mDNS.

6/2/2018 12:52:23 AMJoining mDNS multicast group on interface vethd3959a7.IPv6 with address fe80::802:4cff:fe51:ceb0.

6/2/2018 12:52:23 AMNew relevant interface vethd3959a7.IPv6 for mDNS.

6/2/2018 12:52:23 AMJoining mDNS multicast group on interface vethc34df7a.IPv6 with address fe80::c4e1:b1ff:fe44:50c.

6/2/2018 12:52:23 AMNew relevant interface vethc34df7a.IPv6 for mDNS.

6/2/2018 12:52:23 AMJoining mDNS multicast group on interface veth7a51c36.IPv6 with address fe80::bcaa:64ff:fed5:486.

6/2/2018 12:52:23 AMNew relevant interface veth7a51c36.IPv6 for mDNS.

6/2/2018 12:52:23 AMJoining mDNS multicast group on interface veth5630256.IPv6 with address fe80::1076:ccff:fe71:15e3.

6/2/2018 12:52:23 AMNew relevant interface veth5630256.IPv6 for mDNS.

6/2/2018 12:52:23 AMJoining mDNS multicast group on interface veth300dd23.IPv6 with address fe80::34af:48ff:fe1c:b2a7.

6/2/2018 12:52:23 AMNew relevant interface veth300dd23.IPv6 for mDNS.

6/2/2018 12:52:23 AMJoining mDNS multicast group on interface veth0ebe9b7.IPv6 with address fe80::d4c8:dfff:fe0d:d92d.

6/2/2018 12:52:23 AMNew relevant interface veth0ebe9b7.IPv6 for mDNS.

6/2/2018 12:52:23 AMJoining mDNS multicast group on interface vethr2032bdda68.IPv6 with address fe80::6c5b:adff:fefb:fe1c.

6/2/2018 12:52:23 AMNew relevant interface vethr2032bdda68.IPv6 for mDNS.

6/2/2018 12:52:23 AMJoining mDNS multicast group on interface vethra98f47ece2.IPv6 with address fe80::18ed:12ff:fe83:e826.

6/2/2018 12:52:23 AMNew relevant interface vethra98f47ece2.IPv6 for mDNS.

6/2/2018 12:52:23 AMJoining mDNS multicast group on interface veth6237ee4.IPv6 with address fe80::806e:f3ff:fe76:689.

6/2/2018 12:52:23 AMNew relevant interface veth6237ee4.IPv6 for mDNS.

6/2/2018 12:52:23 AMJoining mDNS multicast group on interface docker0.IPv6 with address fe80::42:c7ff:feba:9c5c.

6/2/2018 12:52:23 AMNew relevant interface docker0.IPv6 for mDNS.

6/2/2018 12:52:23 AMJoining mDNS multicast group on interface docker0.IPv4 with address 10.42.0.1.

6/2/2018 12:52:23 AMNew relevant interface docker0.IPv4 for mDNS.

6/2/2018 12:52:23 AMJoining mDNS multicast group on interface eth0.IPv6 with address fe80::250:56ff:fe88:58cd.

6/2/2018 12:52:23 AMNew relevant interface eth0.IPv6 for mDNS.

6/2/2018 12:52:23 AMJoining mDNS multicast group on interface eth0.IPv4 with address 172.30.1.71.

6/2/2018 12:52:23 AMNew relevant interface eth0.IPv4 for mDNS.

6/2/2018 12:52:23 AMNetwork interface enumeration completed.

6/2/2018 12:52:23 AMRegistering new address record for fe80::4c68:a8ff:fe57:f95d on vethr25aab276a2.*.

6/2/2018 12:52:23 AMRegistering new address record for fe80::80cf:48ff:fe3d:4783 on vethd742f92.*.

6/2/2018 12:52:23 AMRegistering new address record for fe80::a042:65ff:fe05:d231 on vethr34c5b278e9.*.

6/2/2018 12:52:23 AMRegistering new address record for fe80::802:4cff:fe51:ceb0 on vethd3959a7.*.

6/2/2018 12:52:23 AMRegistering new address record for fe80::c4e1:b1ff:fe44:50c on vethc34df7a.*.

6/2/2018 12:52:23 AMRegistering new address record for fe80::bcaa:64ff:fed5:486 on veth7a51c36.*.

6/2/2018 12:52:23 AMRegistering new address record for fe80::1076:ccff:fe71:15e3 on veth5630256.*.

6/2/2018 12:52:23 AMRegistering new address record for fe80::34af:48ff:fe1c:b2a7 on veth300dd23.*.

6/2/2018 12:52:23 AMRegistering new address record for fe80::d4c8:dfff:fe0d:d92d on veth0ebe9b7.*.

6/2/2018 12:52:23 AMRegistering new address record for fe80::6c5b:adff:fefb:fe1c on vethr2032bdda68.*.

6/2/2018 12:52:23 AMRegistering new address record for fe80::18ed:12ff:fe83:e826 on vethra98f47ece2.*.

6/2/2018 12:52:23 AMRegistering new address record for fe80::806e:f3ff:fe76:689 on veth6237ee4.*.

6/2/2018 12:52:23 AMRegistering new address record for fe80::42:c7ff:feba:9c5c on docker0.*.

6/2/2018 12:52:23 AMRegistering new address record for 10.42.0.1 on docker0.IPv4.

6/2/2018 12:52:23 AMRegistering new address record for 172.17.0.1 on docker0.IPv4.

6/2/2018 12:52:23 AMRegistering new address record for fe80::250:56ff:fe88:58cd on eth0.*.

6/2/2018 12:52:23 AMRegistering new address record for 172.30.1.71 on eth0.IPv4.

6/2/2018 12:52:24 AMServer startup complete. Host name is DT-NODE-01.local. Local service cookie is 3108038976.

6/2/2018 12:52:35 AMCritical: libusb_init failed

 

Screenshot with the exec terminals showing that the share is available.

User has full R/W on the share.

I eradicated some of the movie titles for a cleaner lookSMB.thumb.PNG.f84c1de12ab5105fcf840aeb2bbd105c.PNG

 

 

All assistance is appreciated,

 

Thanks

 

library empty.PNG

Link to comment
1 hour ago, Supreme said:

I am having an issue with Plex saying my library is empty,

The container is running with a host map to /Media. 
/Media is an smb share created inside /etc/fstab

 

I am able to see files inside of the share on the container, but when I add the directory to a library in Plex, Plex shows the directory as empty

Attached a few screenshots as well as my docker-compose.ymllways

 

If you're not using Unraid, then Discord or Github for support.

  • Like 1
Link to comment

In my quest to find out why a few (roughly 50-100) artwork's were missing from movies and/or why it wouldn't let me manually upload ones (as a great deal would show only a clip from the video), I'm stumped.  It seems a permissions issue, but, I wouldn't know where to begin as I'm using the linuxserver.io docker.  I admit, I'm far more ignorant to docker operation/containers than I probably should be.

I cannot seem to find a rhyme or reason as to why the movies missing artwork are actually missing them.  I suspect that's an issue on Plex's scrapping end, I really don't know though.  I've changed nothing, beside finally going from 6.5 to 6.5.2 two weeks ago, though in talking with my family (friends/users/etc.) it seems the problem of missing artwork has been around for longer than I would have liked.  So I cannot say for certain when this all began, sorry.

Log attached, if any others are needed please don't hesitate.  The SQLite errors concern me, suggesting perhaps DB corruption?  But not sure that would tie in with permission issues if there even is corruption, so, hence the entire PMS log.  Thanks in advance any and all.

 

I decided to take a peek at the directory in line 2142 (of the attached log), to notice that the files in:

/config/Library/Application Support/Plex Media Server/Metadata/Movies/f/64abc8a978d651df67dfefd48882464097bc49c.bundle/Contents/_combined/posters/

Are user root group root, whereas, going to another (or most others) they are user nobody and group (and begin with @com.plexapp.agents, vice just com.plexapp.agents)  FWIW.

 

Plex Media Server.log
 

Edited by grandprix
Link to comment

I renamed my plex container name from "plex" to "Plex" in the container configuration, now the configuration (conf file) is missing.  I can't go back and rename the container from "Plex" to "plex", cannot perform any updates.  I searched hte /mnt/cache/appdata/plex folder and its empty (no conf file).

 

Is there anyway to get the conf file back or do I need to remove and reinstall plex?  Or can I just reinstall without deleting plex and will it recreate a conf file and preserve the existing settings?

 

Plex_Docker1.thumb.png.0f4baa1ec122bd68603e750370719c2f.png

 

Plex_Docker2.png.2d10c44f3d7337a2430683c348eef4a4.png

Link to comment
1 hour ago, moose said:

I renamed my plex container name from "plex" to "Plex" in the container configuration, now the configuration (conf file) is missing.  I can't go back and rename the container from "Plex" to "plex", cannot perform any updates.  I searched hte /mnt/cache/appdata/plex folder and its empty (no conf file).

 

Is there anyway to get the conf file back or do I need to remove and reinstall plex?  Or can I just reinstall without deleting plex and will it recreate a conf file and preserve the existing settings?

 

Plex_Docker1.thumb.png.0f4baa1ec122bd68603e750370719c2f.png

 

Plex_Docker2.png.2d10c44f3d7337a2430683c348eef4a4.png

 

See posts starting here:

 

https://lime-technology.com/forums/topic/71707-unraid-os-version-653-rc1-available-testers-needed/?page=2&amp;tab=comments#comment-660405

 

  • Upvote 1
Link to comment
On 6/2/2018 at 9:38 PM, trurl said:

 

Thanks trurl!

 

Update:  After removing and reinstalling, I was delighted to see that all my previous custom plex settings were maintained.  All I had to do was uninstall the existing plex docker (also selected the  remove image option),  then install a new plex docker from the Apps tab and remap my previous share and transcode paths.  All previous user detail and custom settings were maintained with the new plex install, awesome!  Easy fix!

Edited by moose
Link to comment
On 4/7/2018 at 8:39 AM, Poprin said:

 

@squirrellydw I to would like to edit my Chromecast profile but it does not appear where expected when I'm looking on other forum resources (not specifically for unraid docker)

 

It is quoted as being at this location > plexmediaserver/Library/Application Support/Plex Media Server/Profiles

 

However the profiles folder does not exist in my cache/appdata location for Plex? Can anyone advise if the docker stores these profiles elsewhere?

Hoping to bump this if there's not an answer to this already. Having the profiles available in the appdata for the docker would allow for easy direct play (no transcoding) when playing on a Chromecast. Big deal for me, and I would bet for most other people, ESPECIALLY for 4K videos.

Link to comment
8 minutes ago, BilboT34Baggins said:

Hoping to bump this if there's not an answer to this already. Having the profiles available in the appdata for the docker would allow for easy direct play (no transcoding) when playing on a Chromecast. Big deal for me, and I would bet for most other people, ESPECIALLY for 4K videos.

 

You need to create that folder if it doesn't exist, and drop your custom user profiles in there:

 https://forums.plex.tv/discussion/73702/writing-profiles-for-dlna-devices

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