Rigor_M Posted December 30, 2016 Share Posted December 30, 2016 Hi, Where can I request a extention trial period ? There are no links/button or else in the registration page on the server and the docs says that there should be one. Thank you, J-F Quote Link to comment
limetech Posted December 30, 2016 Share Posted December 30, 2016 After it shows "expired" in the upper left of the header, nothing actually happens until you Stop the array. You will find that you cannot then Start the array again with an expired key, but in this state when go to the Registration page, now a button shows up where you can get an extension. Yes the way it works right now is a bit confusing and we will be changing it... 1 1 Quote Link to comment
Rigor_M Posted December 31, 2016 Author Share Posted December 31, 2016 Thanks for the quick reply. I just need a little more time to test out some of the VM features and then, should buy soon Thanks, J-F Quote Link to comment
TinkerToyTech Posted May 31, 2017 Share Posted May 31, 2017 Hi, I've shut off my testing server, requested an extension to the trial so I can see the performance with its full complement of drives and I understand completely that it was a holiday in the US and UK. Please review my request for an extension. Quote Link to comment
JorgeB Posted May 31, 2017 Share Posted May 31, 2017 AFAIK you can ask for two 15 day extensions and they are automatic. 1 Quote Link to comment
Randall8686 Posted May 1, 2018 Share Posted May 1, 2018 How do you ask for an extension? I have one day left and im 99.9% sure im going to buy the unlimited key but just want to finish a few VN trails over the next week or so before finally pressing the buton Quote Link to comment
bonienl Posted May 1, 2018 Share Posted May 1, 2018 Once your trial license is expired go into the GUI and stop the array. Next, go to Tools -> Registration and here you can request an extension. Quote Link to comment
SpencerJ Posted April 16, 2020 Share Posted April 16, 2020 1 hour ago, kate smith said: hi, i also need assistance on the same query, i am also unable to find the option for the trial extension Instructions are here: https://unraid.net/blog/top-support-and-forum-questions-answered 2nd question. If you still have issues, please contact us at support: https://unraid.net/contact 1 Quote Link to comment
NutterLover Posted September 4, 2020 Share Posted September 4, 2020 Hi i have sent a couple of emails to support as i need to register and pay for an expired 30 day demo version, but when i click on register it goes to a blank screen "page not found" is there any way i can get around this? I do have a win10 VM set up, but the array needs to be running for that to work. Quote Link to comment
SpencerJ Posted September 5, 2020 Share Posted September 5, 2020 19 hours ago, NutterLover said: Hi i have sent a couple of emails to support as i need to register and pay for an expired 30 day demo version, but when i click on register it goes to a blank screen "page not found" is there any way i can get around this? I do have a win10 VM set up, but the array needs to be running for that to work. Hello there, What email did you use? I have not seen any emails sent via the one you are using here. Cheers, Spencer Quote Link to comment
siron1992 Posted November 14, 2023 Share Posted November 14, 2023 Does this still work? I dont want to risk stopping my array without being able to get it back online. I'm holding out for Cyber Weekend sale! Quote Link to comment
Mike Burger Posted November 19, 2023 Share Posted November 19, 2023 On 11/14/2023 at 4:52 PM, siron1992 said: Does this still work? I dont want to risk stopping my array without being able to get it back online. I'm holding out for Cyber Weekend sale! I'm in the same situation. My trial runs out on the 21st, but the discounts are only active from the 23rd. Is there a way to extend the trial for a couple of days? Quote Link to comment
JorgeB Posted November 19, 2023 Share Posted November 19, 2023 After the initial 30 days trials can be extended twice for a total additional 30 days. Quote Link to comment
zwiebelspaetzle Posted November 22, 2023 Share Posted November 22, 2023 After I click "extent trial," I get a popup that says to click "Finish Trial Extension" in the web gui, but there is no such button. Similarly, when I click "Sign in with Unraid.net Account," the popup says to click "Finish Registration," which is also not present on the page. I've tried rebooting the server. Why are these buttons not showing up? Quote Link to comment
JorgeB Posted November 22, 2023 Share Posted November 22, 2023 3 hours ago, zwiebelspaetzle said: After I click "extent trial," I get a popup that says to click "Finish Trial Extension" There's currently an issue with trial extensions for some, you should contact support. Quote Link to comment
docbillnet Posted April 29 Share Posted April 29 I am just a few days into my 30 day trials, and I have already decided to purchase. But I am thinking if I wait until the trial expires, then that essentially grants me additional time where I can receive free updates. Now reading this, I'm wondering if I should also do the two 15 day trial extensions before purchasing? Quote Link to comment
JonathanM Posted April 29 Share Posted April 29 6 hours ago, docbillnet said: I am just a few days into my 30 day trials, and I have already decided to purchase. But I am thinking if I wait until the trial expires, then that essentially grants me additional time where I can receive free updates. Now reading this, I'm wondering if I should also do the two 15 day trial extensions before purchasing? Sure, we want people to be as satisfied as possible before committing. If it's worth your time to extend the trial, go right ahead. That's what the trial extensions are for, to be absolutely positive before you pull the trigger. 1 Quote Link to comment
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