[Plugin] NUT v2 - Network UPS Tools

Kilrah · September 18, 2023

Switched to the new one and somehow output voltage display is broken, just gives seemingly random values, sometimes 2 and some, sometimes 0.8, sometimes 24 something... never had a problem before.

image.png.f1b9c6cc6a7aec466b3601a627c5725e.png

image.png.c2cb30d4ae2432f5f853e9cacca6a4d9.png

Edited September 18, 2023 by Kilrah

Rysz · September 18, 2023

36 minutes ago, Kilrah said:

Switched to the new one and somehow output voltage display is broken, just gives seemingly random values, sometimes 2 and some, sometimes 0.8, sometimes 24 something... never had a problem before.

Hello,

this is not something that the plugin has any control over, unfortunately, it's either what your UPS reports or the NUT driver in the backend chooses to "see" from the values your UPS sends.

It's possible your UPS isn't playing well with the newer NUT backend, so I suggest switching to the "legacy" backend in NUT settings - then it'll use the exact same backend (2.7.4) as Simon's version did.

If the problem persists even after the backend switch then it's likely your UPS that's suddenly reporting wrong values for some reason because the backend would be the same and the plugin has no control over the values sent from the NUT driver.

Edited September 18, 2023 by Rysz

Kilrah · September 18, 2023

Yep, backend switch fixed it, thanks.

Might be this...

https://github.com/networkupstools/nut/issues/1973

Edited September 18, 2023 by Kilrah

Rysz · September 18, 2023

1 hour ago, Kilrah said:

Yep, backend switch fixed it, thanks.

Might be this...

https://github.com/networkupstools/nut/issues/1973

Yeah that looks like the problem you're experiencing, hopefully Jim will fix it at some point. 🙂

Glad that the legacy backend works for you, in this case probably best to stick with that for now.

lqgmeow · September 21, 2023

Hi,

I have a Cyberpower CP1500AVRLCD3, and it's connected to Unraid using a USB cable. I suffer from random lost every day. I installed nut on my desktop so that it can be shutdown if the power lost when I'm not at home, and `upsmon` keep reporting lost and establish of the link. So I go to check the log of unraid, every day it looks like this:

Sep 20 18:42:37 TARS-NR usbhid-ups[4647]: nut_libusb_get_string: Input/Output Error
Sep 20 18:42:37 TARS-NR usbhid-ups[4647]: nut_libusb_get_report: Input/Output Error
Sep 20 18:42:52 TARS-NR usbhid-ups[4647]: nut_libusb_get_string: Input/Output Error
Sep 20 18:46:38 TARS-NR usbhid-ups[4647]: nut_libusb_get_report: Input/Output Error
Sep 20 18:54:38 TARS-NR usbhid-ups[4647]: nut_libusb_get_report: Input/Output Error
Sep 20 19:21:53 TARS-NR usbhid-ups[4647]: nut_libusb_get_report: Input/Output Error
Sep 20 19:25:08 TARS-NR usbhid-ups[4647]: nut_libusb_get_report: Input/Output Error
Sep 20 19:31:23 TARS-NR usbhid-ups[4647]: nut_libusb_get_report: Input/Output Error
Sep 20 19:35:08 TARS-NR usbhid-ups[4647]: nut_libusb_get_string: Input/Output Error
Sep 20 19:51:08 TARS-NR usbhid-ups[4647]: nut_libusb_get_string: Input/Output Error
Sep 20 19:51:08 TARS-NR usbhid-ups[4647]: nut_libusb_get_report: Input/Output Error
Sep 20 19:51:23 TARS-NR usbhid-ups[4647]: libusb1: Could not open any HID devices: insufficient permissions on everything
Sep 20 19:51:23 TARS-NR upsd[4671]: Data for UPS [CP1500] is stale - check driver
Sep 20 19:51:27 TARS-NR upsmon[4675]: Poll UPS [[email protected]] failed - Data stale
Sep 20 19:51:27 TARS-NR upsmon[4675]: Communications with UPS [email protected] lost
Sep 20 19:51:32 TARS-NR upsmon[4675]: Poll UPS [[email protected]] failed - Data stale
Sep 20 19:51:37 TARS-NR upsmon[4675]: Poll UPS [[email protected]] failed - Data stale
Sep 20 19:51:38 TARS-NR upsd[4671]: UPS [CP1500] data is no longer stale
Sep 20 19:51:42 TARS-NR upsmon[4675]: Communications with UPS [email protected] established
Sep 20 20:00:23 TARS-NR usbhid-ups[4647]: nut_libusb_get_report: Input/Output Error
Sep 20 20:00:38 TARS-NR usbhid-ups[4647]: nut_libusb_get_string: Input/Output Error
Sep 20 20:11:53 TARS-NR usbhid-ups[4647]: nut_libusb_get_report: Input/Output Error
Sep 20 20:12:08 TARS-NR usbhid-ups[4647]: nut_libusb_get_string: Input/Output Error
Sep 20 20:12:08 TARS-NR usbhid-ups[4647]: nut_libusb_get_report: Input/Output Error
Sep 20 20:14:38 TARS-NR usbhid-ups[4647]: nut_libusb_get_report: Input/Output Error
Sep 20 20:17:23 TARS-NR usbhid-ups[4647]: nut_libusb_get_string: Input/Output Error
Sep 20 20:28:53 TARS-NR usbhid-ups[4647]: nut_libusb_get_report: Input/Output Error
Sep 20 20:35:23 TARS-NR upsd[4671]: User [email protected] logged into UPS [CP1500]
Sep 20 20:36:08 TARS-NR upsd[4671]: User [email protected] logged into UPS [CP1500]
Sep 20 20:46:22 TARS-NR webGUI: Successful login user root from 192.168.31.26
Sep 20 20:51:08 TARS-NR usbhid-ups[4647]: nut_libusb_get_report: Input/Output Error
Sep 20 20:51:23 TARS-NR usbhid-ups[4647]: nut_libusb_get_report: Input/Output Error
Sep 20 20:52:38 TARS-NR usbhid-ups[4647]: libusb1: Could not open any HID devices: insufficient permissions on everything
Sep 20 20:52:38 TARS-NR upsd[4671]: Data for UPS [CP1500] is stale - check driver
Sep 20 20:52:43 TARS-NR upsmon[4675]: Poll UPS [[email protected]] failed - Data stale
Sep 20 20:52:43 TARS-NR upsmon[4675]: Communications with UPS [email protected] lost
Sep 20 20:52:48 TARS-NR upsmon[4675]: Poll UPS [[email protected]] failed - Data stale
Sep 20 20:52:53 TARS-NR upsmon[4675]: Poll UPS [[email protected]] failed - Data stale
Sep 20 20:52:53 TARS-NR usbhid-ups[4647]: nut_libusb_get_string: Input/Output Error
Sep 20 20:52:53 TARS-NR usbhid-ups[4647]: nut_libusb_get_report: Input/Output Error
Sep 20 20:52:58 TARS-NR upsmon[4675]: Poll UPS [[email protected]] failed - Data stale
Sep 20 20:53:03 TARS-NR upsmon[4675]: Poll UPS [[email protected]] failed - Data stale
Sep 20 20:53:08 TARS-NR upsmon[4675]: Poll UPS [[email protected]] failed - Data stale
Sep 20 20:53:08 TARS-NR upsd[4671]: UPS [CP1500] data is no longer stale
Sep 20 20:53:13 TARS-NR upsmon[4675]: Communications with UPS [email protected] established
Sep 20 20:59:23 TARS-NR usbhid-ups[4647]: libusb1: Could not open any HID devices: insufficient permissions on everything
Sep 20 20:59:23 TARS-NR upsd[4671]: Data for UPS [CP1500] is stale - check driver
Sep 20 20:59:28 TARS-NR upsmon[4675]: Poll UPS [[email protected]] failed - Data stale
Sep 20 20:59:28 TARS-NR upsmon[4675]: Communications with UPS [email protected] lost
Sep 20 20:59:33 TARS-NR upsmon[4675]: Poll UPS [[email protected]] failed - Data stale
Sep 20 20:59:38 TARS-NR upsmon[4675]: Poll UPS [[email protected]] failed - Data stale
Sep 20 20:59:38 TARS-NR upsd[4671]: UPS [CP1500] data is no longer stale
Sep 20 20:59:43 TARS-NR upsmon[4675]: Communications with UPS [email protected] established
Sep 20 21:01:38 TARS-NR usbhid-ups[4647]: nut_libusb_get_string: Input/Output Error
Sep 20 21:10:53 TARS-NR usbhid-ups[4647]: nut_libusb_get_report: Input/Output Error
Sep 20 21:11:08 TARS-NR usbhid-ups[4647]: libusb1: Could not open any HID devices: insufficient permissions on everything
Sep 20 21:11:08 TARS-NR upsd[4671]: Data for UPS [CP1500] is stale - check driver
Sep 20 21:11:13 TARS-NR upsmon[4675]: Poll UPS [[email protected]] failed - Data stale
Sep 20 21:11:13 TARS-NR upsmon[4675]: Communications with UPS [email protected] lost
Sep 20 21:11:18 TARS-NR upsmon[4675]: Poll UPS [[email protected]] failed - Data stale
Sep 20 21:11:22 TARS-NR upsd[4671]: User [email protected] logged out from UPS [CP1500]
Sep 20 21:11:23 TARS-NR upsmon[4675]: Poll UPS [[email protected]] failed - Data stale
Sep 20 21:11:23 TARS-NR usbhid-ups[4647]: nut_libusb_get_report: Input/Output Error
Sep 20 21:11:28 TARS-NR upsmon[4675]: Poll UPS [[email protected]] failed - Data stale
Sep 20 21:11:33 TARS-NR upsmon[4675]: Poll UPS [[email protected]] failed - Data stale
Sep 20 21:11:38 TARS-NR upsmon[4675]: Poll UPS [[email protected]] failed - Data stale
Sep 20 21:11:38 TARS-NR usbhid-ups[4647]: libusb1: Could not open any HID devices: insufficient permissions on everything
Sep 20 21:11:43 TARS-NR upsmon[4675]: Poll UPS [[email protected]] failed - Data stale
Sep 20 21:11:48 TARS-NR upsmon[4675]: Poll UPS [[email protected]] failed - Data stale
Sep 20 21:11:53 TARS-NR upsmon[4675]: Poll UPS [[email protected]] failed - Data stale
Sep 20 21:11:58 TARS-NR upsmon[4675]: Poll UPS [[email protected]] failed - Data stale
Sep 20 21:12:03 TARS-NR upsmon[4675]: Poll UPS [[email protected]] failed - Data stale
Sep 20 21:12:08 TARS-NR upsmon[4675]: Poll UPS [[email protected]] failed - Data stale
Sep 20 21:12:08 TARS-NR upsd[4671]: UPS [CP1500] data is no longer stale
Sep 20 21:12:13 TARS-NR upsmon[4675]: Communications with UPS [email protected] established
Sep 20 21:15:57 TARS-NR root: plugin: creating: /boot/config/plugins/folder.view/folder.view-2023.09.20.txz - downloading from URL https://raw.github.com/scolcipitato/folder.view/master/archive/folder.view-2023.09.20.txz
Sep 20 21:15:58 TARS-NR root: plugin: checking: /boot/config/plugins/folder.view/folder.view-2023.09.20.txz - MD5
Sep 20 21:15:58 TARS-NR root: plugin: running: upgradepkg --install-new /boot/config/plugins/folder.view/folder.view-2023.09.20.txz
Sep 20 21:15:58 TARS-NR root: plugin: running: anonymous
Sep 20 21:15:58 TARS-NR root: plugin: folder.view.plg updated
Sep 20 21:17:53 TARS-NR usbhid-ups[4647]: nut_libusb_get_report: Input/Output Error
Sep 20 21:19:38 TARS-NR usbhid-ups[4647]: nut_libusb_get_report: Input/Output Error
Sep 20 21:20:08 TARS-NR usbhid-ups[4647]: libusb1: Could not open any HID devices: insufficient permissions on everything
Sep 20 21:20:08 TARS-NR upsd[4671]: Data for UPS [CP1500] is stale - check driver
Sep 20 21:20:13 TARS-NR upsmon[4675]: Poll UPS [[email protected]] failed - Data stale
Sep 20 21:20:13 TARS-NR upsmon[4675]: Communications with UPS [email protected] lost
Sep 20 21:20:18 TARS-NR upsmon[4675]: Poll UPS [[email protected]] failed - Data stale
Sep 20 21:20:23 TARS-NR upsmon[4675]: Poll UPS [[email protected]] failed - Data stale
Sep 20 21:20:23 TARS-NR upsd[4671]: UPS [CP1500] data is no longer stale
Sep 20 21:20:28 TARS-NR upsmon[4675]: Communications with UPS [email protected] established

I was on the old plugin and now I'm using desertwitch 2023.09.17b version, this problem never disappear. I have tried to set `pollinterval` to 15 according to some google search, but nothing changed. This is the detail about my UPS if it may help

root@TARS-NR:~# upsc CP1500@localhost
battery.charge: 100
battery.charge.low: 10
battery.charge.warning: 20
battery.mfr.date: CPS
battery.runtime: 7575
battery.runtime.low: 300
battery.type: PbAcid
battery.voltage: 26.1
battery.voltage.nominal: 24
device.mfr: CPS
device.model: CP1500AVRLCD3
device.serial: BHPMV7001812
device.type: ups
driver.debug: 0
driver.flag.allow_killpower: 0
driver.name: usbhid-ups
driver.parameter.pollfreq: 30
driver.parameter.pollinterval: 15
driver.parameter.port: auto
driver.parameter.synchronous: auto
driver.state: quiet
driver.version: 2.8.0.1
driver.version.data: CyberPower HID 0.8
driver.version.internal: 0.51
driver.version.usb: libusb-1.0.26 (API: 0x1000108)
input.voltage: 121.0
input.voltage.nominal: 120
output.voltage: 121.0
ups.beeper.status: enabled
ups.delay.shutdown: 20
ups.delay.start: 30
ups.load: 8
ups.mfr: CPS
ups.model: CP1500AVRLCD3
ups.productid: 0601
ups.realpower.nominal: 900
ups.serial: BHPMV7001812
ups.status: OL
ups.test.result: No test initiated
ups.timer.shutdown: -60
ups.timer.start: -60
ups.vendorid: 0764

I appreciate any help.

Rysz · September 21, 2023

3 hours ago, lqgmeow said:

Hi,

I have a Cyberpower CP1500AVRLCD3, and it's connected to Unraid using a USB cable. I suffer from random lost every day. I installed nut on my desktop so that it can be shutdown if the power lost when I'm not at home, and `upsmon` keep reporting lost and establish of the link. So I go to check the log of unraid, every day it looks like this:

Sep 20 18:42:37 TARS-NR usbhid-ups[4647]: nut_libusb_get_string: Input/Output Error
Sep 20 18:42:37 TARS-NR usbhid-ups[4647]: nut_libusb_get_report: Input/Output Error
Sep 20 18:42:52 TARS-NR usbhid-ups[4647]: nut_libusb_get_string: Input/Output Error
Sep 20 18:46:38 TARS-NR usbhid-ups[4647]: nut_libusb_get_report: Input/Output Error
Sep 20 18:54:38 TARS-NR usbhid-ups[4647]: nut_libusb_get_report: Input/Output Error
Sep 20 19:21:53 TARS-NR usbhid-ups[4647]: nut_libusb_get_report: Input/Output Error
Sep 20 19:25:08 TARS-NR usbhid-ups[4647]: nut_libusb_get_report: Input/Output Error
Sep 20 19:31:23 TARS-NR usbhid-ups[4647]: nut_libusb_get_report: Input/Output Error
Sep 20 19:35:08 TARS-NR usbhid-ups[4647]: nut_libusb_get_string: Input/Output Error
Sep 20 19:51:08 TARS-NR usbhid-ups[4647]: nut_libusb_get_string: Input/Output Error
Sep 20 19:51:08 TARS-NR usbhid-ups[4647]: nut_libusb_get_report: Input/Output Error
Sep 20 19:51:23 TARS-NR usbhid-ups[4647]: libusb1: Could not open any HID devices: insufficient permissions on everything
Sep 20 19:51:23 TARS-NR upsd[4671]: Data for UPS [CP1500] is stale - check driver
Sep 20 19:51:27 TARS-NR upsmon[4675]: Poll UPS [[email protected]] failed - Data stale
Sep 20 19:51:27 TARS-NR upsmon[4675]: Communications with UPS [email protected] lost
Sep 20 19:51:32 TARS-NR upsmon[4675]: Poll UPS [[email protected]] failed - Data stale
Sep 20 19:51:37 TARS-NR upsmon[4675]: Poll UPS [[email protected]] failed - Data stale
Sep 20 19:51:38 TARS-NR upsd[4671]: UPS [CP1500] data is no longer stale
Sep 20 19:51:42 TARS-NR upsmon[4675]: Communications with UPS [email protected] established
Sep 20 20:00:23 TARS-NR usbhid-ups[4647]: nut_libusb_get_report: Input/Output Error
Sep 20 20:00:38 TARS-NR usbhid-ups[4647]: nut_libusb_get_string: Input/Output Error
Sep 20 20:11:53 TARS-NR usbhid-ups[4647]: nut_libusb_get_report: Input/Output Error
Sep 20 20:12:08 TARS-NR usbhid-ups[4647]: nut_libusb_get_string: Input/Output Error
Sep 20 20:12:08 TARS-NR usbhid-ups[4647]: nut_libusb_get_report: Input/Output Error
Sep 20 20:14:38 TARS-NR usbhid-ups[4647]: nut_libusb_get_report: Input/Output Error
Sep 20 20:17:23 TARS-NR usbhid-ups[4647]: nut_libusb_get_string: Input/Output Error
Sep 20 20:28:53 TARS-NR usbhid-ups[4647]: nut_libusb_get_report: Input/Output Error
Sep 20 20:35:23 TARS-NR upsd[4671]: User [email protected] logged into UPS [CP1500]
Sep 20 20:36:08 TARS-NR upsd[4671]: User [email protected] logged into UPS [CP1500]
Sep 20 20:46:22 TARS-NR webGUI: Successful login user root from 192.168.31.26
Sep 20 20:51:08 TARS-NR usbhid-ups[4647]: nut_libusb_get_report: Input/Output Error
Sep 20 20:51:23 TARS-NR usbhid-ups[4647]: nut_libusb_get_report: Input/Output Error
Sep 20 20:52:38 TARS-NR usbhid-ups[4647]: libusb1: Could not open any HID devices: insufficient permissions on everything
Sep 20 20:52:38 TARS-NR upsd[4671]: Data for UPS [CP1500] is stale - check driver
Sep 20 20:52:43 TARS-NR upsmon[4675]: Poll UPS [[email protected]] failed - Data stale
Sep 20 20:52:43 TARS-NR upsmon[4675]: Communications with UPS [email protected] lost
Sep 20 20:52:48 TARS-NR upsmon[4675]: Poll UPS [[email protected]] failed - Data stale
Sep 20 20:52:53 TARS-NR upsmon[4675]: Poll UPS [[email protected]] failed - Data stale
Sep 20 20:52:53 TARS-NR usbhid-ups[4647]: nut_libusb_get_string: Input/Output Error
Sep 20 20:52:53 TARS-NR usbhid-ups[4647]: nut_libusb_get_report: Input/Output Error
Sep 20 20:52:58 TARS-NR upsmon[4675]: Poll UPS [[email protected]] failed - Data stale
Sep 20 20:53:03 TARS-NR upsmon[4675]: Poll UPS [[email protected]] failed - Data stale
Sep 20 20:53:08 TARS-NR upsmon[4675]: Poll UPS [[email protected]] failed - Data stale
Sep 20 20:53:08 TARS-NR upsd[4671]: UPS [CP1500] data is no longer stale
Sep 20 20:53:13 TARS-NR upsmon[4675]: Communications with UPS [email protected] established
Sep 20 20:59:23 TARS-NR usbhid-ups[4647]: libusb1: Could not open any HID devices: insufficient permissions on everything
Sep 20 20:59:23 TARS-NR upsd[4671]: Data for UPS [CP1500] is stale - check driver
Sep 20 20:59:28 TARS-NR upsmon[4675]: Poll UPS [[email protected]] failed - Data stale
Sep 20 20:59:28 TARS-NR upsmon[4675]: Communications with UPS [email protected] lost
Sep 20 20:59:33 TARS-NR upsmon[4675]: Poll UPS [[email protected]] failed - Data stale
Sep 20 20:59:38 TARS-NR upsmon[4675]: Poll UPS [[email protected]] failed - Data stale
Sep 20 20:59:38 TARS-NR upsd[4671]: UPS [CP1500] data is no longer stale
Sep 20 20:59:43 TARS-NR upsmon[4675]: Communications with UPS [email protected] established
Sep 20 21:01:38 TARS-NR usbhid-ups[4647]: nut_libusb_get_string: Input/Output Error
Sep 20 21:10:53 TARS-NR usbhid-ups[4647]: nut_libusb_get_report: Input/Output Error
Sep 20 21:11:08 TARS-NR usbhid-ups[4647]: libusb1: Could not open any HID devices: insufficient permissions on everything
Sep 20 21:11:08 TARS-NR upsd[4671]: Data for UPS [CP1500] is stale - check driver
Sep 20 21:11:13 TARS-NR upsmon[4675]: Poll UPS [[email protected]] failed - Data stale
Sep 20 21:11:13 TARS-NR upsmon[4675]: Communications with UPS [email protected] lost
Sep 20 21:11:18 TARS-NR upsmon[4675]: Poll UPS [[email protected]] failed - Data stale
Sep 20 21:11:22 TARS-NR upsd[4671]: User [email protected] logged out from UPS [CP1500]
Sep 20 21:11:23 TARS-NR upsmon[4675]: Poll UPS [[email protected]] failed - Data stale
Sep 20 21:11:23 TARS-NR usbhid-ups[4647]: nut_libusb_get_report: Input/Output Error
Sep 20 21:11:28 TARS-NR upsmon[4675]: Poll UPS [[email protected]] failed - Data stale
Sep 20 21:11:33 TARS-NR upsmon[4675]: Poll UPS [[email protected]] failed - Data stale
Sep 20 21:11:38 TARS-NR upsmon[4675]: Poll UPS [[email protected]] failed - Data stale
Sep 20 21:11:38 TARS-NR usbhid-ups[4647]: libusb1: Could not open any HID devices: insufficient permissions on everything
Sep 20 21:11:43 TARS-NR upsmon[4675]: Poll UPS [[email protected]] failed - Data stale
Sep 20 21:11:48 TARS-NR upsmon[4675]: Poll UPS [[email protected]] failed - Data stale
Sep 20 21:11:53 TARS-NR upsmon[4675]: Poll UPS [[email protected]] failed - Data stale
Sep 20 21:11:58 TARS-NR upsmon[4675]: Poll UPS [[email protected]] failed - Data stale
Sep 20 21:12:03 TARS-NR upsmon[4675]: Poll UPS [[email protected]] failed - Data stale
Sep 20 21:12:08 TARS-NR upsmon[4675]: Poll UPS [[email protected]] failed - Data stale
Sep 20 21:12:08 TARS-NR upsd[4671]: UPS [CP1500] data is no longer stale
Sep 20 21:12:13 TARS-NR upsmon[4675]: Communications with UPS [email protected] established
Sep 20 21:15:57 TARS-NR root: plugin: creating: /boot/config/plugins/folder.view/folder.view-2023.09.20.txz - downloading from URL https://raw.github.com/scolcipitato/folder.view/master/archive/folder.view-2023.09.20.txz
Sep 20 21:15:58 TARS-NR root: plugin: checking: /boot/config/plugins/folder.view/folder.view-2023.09.20.txz - MD5
Sep 20 21:15:58 TARS-NR root: plugin: running: upgradepkg --install-new /boot/config/plugins/folder.view/folder.view-2023.09.20.txz
Sep 20 21:15:58 TARS-NR root: plugin: running: anonymous
Sep 20 21:15:58 TARS-NR root: plugin: folder.view.plg updated
Sep 20 21:17:53 TARS-NR usbhid-ups[4647]: nut_libusb_get_report: Input/Output Error
Sep 20 21:19:38 TARS-NR usbhid-ups[4647]: nut_libusb_get_report: Input/Output Error
Sep 20 21:20:08 TARS-NR usbhid-ups[4647]: libusb1: Could not open any HID devices: insufficient permissions on everything
Sep 20 21:20:08 TARS-NR upsd[4671]: Data for UPS [CP1500] is stale - check driver
Sep 20 21:20:13 TARS-NR upsmon[4675]: Poll UPS [[email protected]] failed - Data stale
Sep 20 21:20:13 TARS-NR upsmon[4675]: Communications with UPS [email protected] lost
Sep 20 21:20:18 TARS-NR upsmon[4675]: Poll UPS [[email protected]] failed - Data stale
Sep 20 21:20:23 TARS-NR upsmon[4675]: Poll UPS [[email protected]] failed - Data stale
Sep 20 21:20:23 TARS-NR upsd[4671]: UPS [CP1500] data is no longer stale
Sep 20 21:20:28 TARS-NR upsmon[4675]: Communications with UPS [email protected] established

I was on the old plugin and now I'm using desertwitch 2023.09.17b version, this problem never disappear. I have tried to set `pollinterval` to 15 according to some google search, but nothing changed. This is the detail about my UPS if it may help

root@TARS-NR:~# upsc CP1500@localhost
battery.charge: 100
battery.charge.low: 10
battery.charge.warning: 20
battery.mfr.date: CPS
battery.runtime: 7575
battery.runtime.low: 300
battery.type: PbAcid
battery.voltage: 26.1
battery.voltage.nominal: 24
device.mfr: CPS
device.model: CP1500AVRLCD3
device.serial: BHPMV7001812
device.type: ups
driver.debug: 0
driver.flag.allow_killpower: 0
driver.name: usbhid-ups
driver.parameter.pollfreq: 30
driver.parameter.pollinterval: 15
driver.parameter.port: auto
driver.parameter.synchronous: auto
driver.state: quiet
driver.version: 2.8.0.1
driver.version.data: CyberPower HID 0.8
driver.version.internal: 0.51
driver.version.usb: libusb-1.0.26 (API: 0x1000108)
input.voltage: 121.0
input.voltage.nominal: 120
output.voltage: 121.0
ups.beeper.status: enabled
ups.delay.shutdown: 20
ups.delay.start: 30
ups.load: 8
ups.mfr: CPS
ups.model: CP1500AVRLCD3
ups.productid: 0601
ups.realpower.nominal: 900
ups.serial: BHPMV7001812
ups.status: OL
ups.test.result: No test initiated
ups.timer.shutdown: -60
ups.timer.start: -60
ups.vendorid: 0764

I appreciate any help.

Hello, did this also happen on the old plugin or only on the new one now? You wrote it never disappeared changing to the new plugin, so I'm guessing it also happened before?

If it also happened before - have you tried another USB port? Your UPS is listed as compatible with NUT, so this looks more like a USB port/cable/controller issue and I've read about other people with your UPS who had the same problem where it ended up being the USB port.

If it did not happen before - change the backend in NUT settings to "legacy" (2.7.4) and you'll have the same NUT driver as with the old plugin.

Edited September 21, 2023 by Rysz

lqgmeow · September 21, 2023

2 hours ago, Rysz said:

Hello, did this also happen on the old plugin or only on the new one now? You wrote it never disappeared changing to the new plugin, so I'm guessing it also happened before?

If it also happened before - have you tried another USB port? Your UPS is listed as compatible with NUT, so this looks more like a USB port/cable/controller issue and I've read about other people with your UPS who had the same problem where it ended up being the USB port.

If it did not happen before - change the backend in NUT settings to "legacy" (2.7.4) and you'll have the same NUT driver as with the old plugin.

Hi, yes it happened on the old version too. That's good information for me, I will check other USB ports later. Thanks for your reply.

FQs19 · September 23, 2023

Curious to see if anyone could help me get this plugin to work with my APC UPS Smart-UPS, SMTL1500RM3UC, so that it shows UPS Load in watts and %.

I'm currently using the included USB cable for the connection to my unRAID server.

I have the APC NMC (Network Mgmt Card) installed in the UPS, but haven't been able to figure out how to get that to work with NUT or even the unRAID UPS settings. I can log in to that card from another pc, but it would be nice to see it in NUT.

I have tried all of my USB ports on my motherboard, i.e. USB2, USB3, with no difference.

The only readings NUT or unRAID UPS will give me are:

UPS Status = On line

Battery Charge = 100%

Runtime Left = 24:19

Power Factor = 0.9

I've attached all relevant info I could think of, but if you need something else just ask.

Thanks for looking.

nut-diagnostics.dev threadripper19-diagnostics-20230923-1701.zip

Rysz · September 24, 2023

11 hours ago, FQs19 said:

Curious to see if anyone could help me get this plugin to work with my APC UPS Smart-UPS, SMTL1500RM3UC, so that it shows UPS Load in watts and %.

I'm currently using the included USB cable for the connection to my unRAID server.

I have the APC NMC (Network Mgmt Card) installed in the UPS, but haven't been able to figure out how to get that to work with NUT or even the unRAID UPS settings. I can log in to that card from another pc, but it would be nice to see it in NUT.

I have tried all of my USB ports on my motherboard, i.e. USB2, USB3, with no difference.

The only readings NUT or unRAID UPS will give me are:

UPS Status = On line

Battery Charge = 100%

Runtime Left = 24:19

Power Factor = 0.9

I've attached all relevant info I could think of, but if you need something else just ask.

Thanks for looking.

nut-diagnostics.dev 938 B · 1 download threadripper19-diagnostics-20230923-1701.zip 190.23 kB · 1 download

Hello,

this seems to be a USB driver compatibility problem with your UPS series, see here:

https://github.com/networkupstools/nut/issues/359

I'd suggest you have NUT connect to your UPS over SNMP (network connection) instead rather than USB (cable connection). SNMP would make NUT connect to the UPS' network card and that makes it easier for NUT to read these missing values from your UPS.

In the NUT settings for SNMP you'll set:

UPS Driver: snmp-ups

UPS Driver Port: (ip address of your UPS here)

SNMP Community: public

If that doesn't work straight away your UPS needs to have SNMP activated/configured first:

More information here:

https://cdn.cnetcontent.com/b3/87/b387b23c-0e2c-49de-bbb1-74613618fb7f.pdf (page 53/54)

https://support.auvik.com/hc/en-us/articles/205162620-How-to-enable-SNMP-on-APC-UPS-devices

If you absolutely need to stay on USB and don't want to or can't connect over network (SNMP), then a last resort attempt would be switching the backend to "legacy" in NUT Settings (requires reboot).

Please let me know what worked or didn't work for you!

Edited September 24, 2023 by Rysz

FQs19 · September 24, 2023

Spoiler

@Rysz

You absolutely nailed it!

The easiest fix I've had to do with my unRAID since I started the server.

Just needed to adjust the NUT setting and APC SNMP access control setting and it worked instantly!

Thank you so much for the help!

Anyway to donate to you for the help?

Rysz · September 24, 2023

1 minute ago, FQs19 said:

Reveal hidden contents

@Rysz

You absolutely nailed it!

The easiest fix I've had to do with my unRAID since I started the server.

Just needed to adjust the NUT setting and APC SNMP access control setting and it worked instantly!

Thank you so much for the help!

Anyway to donate to you for the help?

Thanks for reporting back - glad it works for you this way! Thanks a lot also for the donation offer but no need - always glad to help people with the plugin. 🙂

ich777 · September 26, 2023

@Rysz I don't know if you've seen it already but I've issued a PR to hide the NUT Statistics from the Unraid Settings page if it is disabled in the NUT settings.

Rysz · September 26, 2023

1 minute ago, ich777 said:

@Rysz I don't know if you've seen it already but I've issued a PR to hide the NUT Statistics from the Unraid Settings page if it is disabled in the NUT settings.

Hadn't seen it yet, that's really cool - I didn't know you could do that. Will test and merge when I get home - thanks a lot. 🙂

ich777 · September 26, 2023

2 hours ago, Rysz said:

I didn't know you could do that.

Sure thing:

Disabled:

Enabled:

Rysz · September 26, 2023

Thanks - pull request merged and code included in today's update. ☺️

cybrnook · September 27, 2023

@Rysz

Do you happen to know the name of the variable that is populating this load value?

I configured the statistics page, and all seems to work out the box except for the Power Draw in Watts:

However, I assume those two values are one in the same?

It seems like be default you are using "ups.realpower", however I don't see that as a value in my config screen (not to say it isn't one under the covers though):

Thanks in advance for any guidance.

Hans

Rysz · September 28, 2023

10 hours ago, cybrnook said:

@Rysz

Do you happen to know the name of the variable that is populating this load value?

I configured the statistics page, and all seems to work out the box except for the Power Draw in Watts:

However, I assume those two values are one in the same?

It seems like be default you are using "ups.realpower", however I don't see that as a value in my config screen (not to say it isn't one under the covers though):

Thanks in advance for any guidance.

Hans

Hello Hans,

In this case, unfortunately, there is currently no way to display your UPS power draw as a NUT chart because your UPS does not report it as an actual variable (ups.realpower). It is calculated from other available variables (ups.realpower.nominal * ups.load * 0,01) for displaying the missing information in the NUT dashboard. The NUT charts, however, at the moment can only display information which is actually existent in the form of a UPS-reported variable. But you can disable the unneeded chart or display another variable of your choosing instead with the "Variable Override" setting in NUT settings.

Sorry for the inconvenience!

Edited September 28, 2023 by Rysz

Hacky · September 29, 2023

It is currently not possible to use `dummy-ups` driver configuration for the purpose of QNAP (and maybe Synology too?) NAS.

Example `ups.conf` configuration which fails to work

maxstartdelay = 150

maxretry = 30

retrydelay = 5

[ups]
driver = "usbhid-ups"
port = "auto"
# your USB UPS configuration follows

[qnapups]
driver = dummy-ups
port = [email protected]
desc = "APC UPS for QNAP"

This can be however hotfixed with the following patch for the `/etc/rc.d/rc.nut` file.

--- rc.nut	2023-09-29 19:45:25
+++ rc.nut2	2023-09-29 19:49:39
@@ -15,7 +15,7 @@
 [ -e "$CONFIG" ] && source $CONFIG

 start_driver() {
-    /usr/sbin/upsdrvctl -u root start 2>&1 || exit 1
+    /usr/sbin/upsdrvctl -u root start ups 2>&1 || exit 1
 }

 start_upsd() {
\ No newline at end of file
@@ -247,6 +247,8 @@
             start_upsd
         fi
         start_upsmon
+        sleep 1
+        /usr/sbin/upsdrvctl -u root start qnapups 2>&1 || exit 1
         ;;
     start_upsmon) # starts upsmon only (for a ups client box)
         start_upsmon
\ No newline at end of file

(Apply via ssh/terminal with `patch /etc/rc.d/rc.nut < PatchFileIncludingAbovePatch`)

With such patch NUT works well and can start both drivers successfully.

Maybe someone else will find that helpful.

Alcapone001 · September 30, 2023

I have a Mecer ME-1000-VU UPS with a USB Data Port. The UPS uses UPSILON 2000 Driver. I had previously setup the UPS using the Link on the Home Page of this thread. It worked just fine. However, when the Server restarted due to a power outage the Plugin was removed due to compatibility issues. FYI at the time i was on Unraid 6.12.3.

Am now on Unraid 6.12.4 and have now installed the rysz Network UPS Tools (NUT) for UNRAID plugin through Docker. Have tried all the options but not sure what am missing as the UPS is not detected.

image.png.bd65bd569af0f5f5e1f7379a896d75d9.png

Rysz · September 30, 2023

12 minutes ago, Alcapone001 said:

I have a Mecer ME-1000-VU UPS with a USB Data Port. The UPS uses UPSILON 2000 Driver. I had previously setup the UPS using the Link on the Home Page of this thread. It worked just fine. However, when the Server restarted due to a power outage the Plugin was removed due to compatibility issues. FYI at the time i was on Unraid 6.12.3.

Am now on Unraid 6.12.4 and have now installed the rysz Network UPS Tools (NUT) for UNRAID plugin through Docker. Have tried all the options but not sure what am missing as the UPS is not detected.

First make sure you use the "nutdrv_qx" driver and the port is set to "auto".

If that doesn't work, can you try changing the backend in NUT Settings to "legacy (2.7.4)"? Some UPS don't play well with the newer backends.

Edited September 30, 2023 by Rysz

Alcapone001 · September 30, 2023

9 minutes ago, Rysz said:

First make sure you use the "nutdrv_qx" driver and the port is set to "auto".

If that doesn't work, can you try changing the backend in NUT Settings to "legacy (2.7.4)"? Some UPS don't play well with the newer backends.

In the Plugin the nutdriv_qx is not an option.

image.png.74ec338b26e329acfe56c3de38062f08.png

Using the Custom option and defining 'nutdrv_qx' results in failed to start driver. I noticed this is the same error i had even with blazer usb option

image.png.28ebe7b18788cc36fa29540e8422ff54.png

Edited September 30, 2023 by Alcapone001

Rysz · September 30, 2023

2 minutes ago, Alcapone001 said:

In the Plugin the nutdriv_qx is not an option.

Choose Custom, you'll get a text field to the right where you'll put "nutdrv_qx" (without the quotes) and for the port you'll put "auto“ (without the quotes).

Edited September 30, 2023 by Rysz

Alcapone001 · September 30, 2023

6 minutes ago, Rysz said:

Choose Custom, you'll get a text field to the right where you'll put "nutdrv_qx" (without the quotes) and for the port you'll put "auto“ (without the quotes).

Same issue

Why is the driver failing to start?

Edited September 30, 2023 by Alcapone001

Rysz · September 30, 2023

Just now, Alcapone001 said:

Same issue

Thanks, in this case please try changing the backend to legacy 2.7.4 in NUT Settings (requires reboot). Then try again with first blazer_usb and if that doesn't work nutdrv_qx driver.

Alcapone001 · September 30, 2023

10 minutes ago, Rysz said:

Thanks, in this case please try changing the backend to legacy 2.7.4 in NUT Settings (requires reboot). Then try again with first blazer_usb and if that doesn't work nutdrv_qx driver.

Same issue

image.png.72ad5b4d62b32b7c7c82c08748af5f75.png

image.png.c3907074bcf83ec80fbbc141f6756710.png

[Plugin] NUT v2 - Network UPS Tools

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