[Support] Linuxserver.io - Nextcloud

[SliMat]

Thanks @BVD

 

I have downloaded the trashbin files from my server (at a datacentre) to my home PC - so have them safe here.

 

I changed the extension on a couple of files back to .PDF and they open fine and are as expected.

 

So, I am using Linuxserver mariadb - if you can tell me where to view the logs and what I'm looking for... or what to post here and I'll get on to it ASAP.

 

Thanks

 

 

[BVD]

@SliMat I'm mobile right now so cant 100% validate the specific log locations, but you should hopefully be able to find them pretty easy with a bit of googling for it.

 

From the container side of things, I know nextcloud has a support diagnostic bundle that it can collect as well... but if I recall correctly, I think it included significantly more sensitive info than I'd feel comfortable asking you to post up here (not like "oh you're hacked now!1!!1!!" sensitive, but more local connectivity details, user account addresses, things like that). We could always move to DMs or something in that case? Up to you.

 

As an alternative (or maybe in parallel with, up to you!), I could probably swing some time today to do a remote session together and I can help you poke at it a bit. I'm normally so starved for time that I couldnt afford to read an email notification (lol), but I'm on vacation this week and times a luxury I can finally afford (for a bit anyway hehehe). If you're willing to put in the work necessary to learn + self-teach/research + possibly a little additional coaching, I'd be happy to invest some time in helping you do so.

 

(I should be back to the house around 1400-1500CT just for awareness in the event you wanted to take me up on a second set of eyes on it)

[SliMat]

Thanks @BVD I really appreciate the time - the connectivity information wont be that sensitive as this server is only my Plex & Nextcloud machine sitting in a DC... but if you are happy to switch to DMs I am happy to send any logs to you for assistance.... I will have a look for the logs and DM you now... many thanks

[almus]

On 6/18/2022 at 12:23 PM, daniel329 said:

Hello all,

I'm unable to get this image running. I can get to the setup page of Nextcloud but after entering the info I get a 504 error and then redirected to the setup page. I have to manually clear the AppData for nextcloud each time because if I keep trying it tells me the user already exists. The logs have this repeating message:

 

Exception: Not installed in /config/www/nextcloud/lib/base.php:282
Stack trace:
#0 /config/www/nextcloud/lib/base.php(663): OC::checkInstalled()
#1 /config/www/nextcloud/lib/base.php(1104): OC::init()
#2 /config/www/nextcloud/cron.php(43): require_once('/config/www/nex...')
#3 {main}

 

I've searched and haven't come up with any solutions. I did notice the download from Community Applications was quite slow but maybe the servers are just under load. Thanks!

Did you figure out what was causing this? I am having the same problem.

[BVD]

3 hours ago, almus said:

Did you figure out what was causing this? I am having the same problem.

 

Likely a permissions issue with the location - should have "drwxr-xr-x" perms for the nextcloud appdata dir, and if running as PUID/PGID 99/100, then ownership of that directory should be "nobody:users". If that's not the case, I'd correct the permissions and re-attempt, ensuring as little customization as possible (e.g. use the built in database to trial it, and if this works correctly, then the issue is likely related to whichever DB/web proxy container you're running).

Edited August 2, 2022 by BVD

[clay_statue]

13 hours ago, blaine07 said:

Did you update to most recent docker tag today? What does it not do; nothing strikingly sticks Out on your log snippet…

 

Sorry, meant to say that I'm getting an "Internal Server Error" when I try to access the webgui.  This is the same whether trying to access remotely or natively from within the lan direct with the IP address, so I doubt it's a NGINX proxy issue.

[BVD]

I posted what I hope to be a single place to reference for performance related tuning/information over in the guides/general section which had a couple pieces I thought were applicable, so I figured I'd cross post the relevant bits here - it goes into a great deal of the performance tuning one might wish to undertake with LSIO's Nextcloud+Postgres+Nginx containers, and I'm posting here in hopes that it can help some folks and reaches the right audience:

 

• Postgres - My recommendation for nextcloud's backing database - guide to keeping your applications performance snappy using PG to back systems with millions of files, 10's or even hundreds of applications, and how to monitor and tune for your specific HW with your unique combination of applications
• Nextcloud - Using nextcloud, onlyoffice, elasticsearch, redis, postgres, nginx, some custom cron tasks, and customization of the linuxserver container (...and zfs) to get highly performant app responsiveness even while using apps like facial recognition, full text search, and online office file editing (among many others). I've collaborated some with the Ibracorp folks on their work towards an eventual nextcloud guide to help with some performance stuff, along with my notes as something of a 'first draft' for their written version, so hopefully there'll be something of a video version of this eventually for those who prefer that. Haven't finished documenting the whole of the facial recog part, nor elasticsearch.

Just for some context:

I've migrated my entire family off of google drive using nextcloud, including my dad's contracting business and my wife's small wfh custom clothing shop, have about 1.1m files across 11 users (all of which are doing automatic phone photo and contacts backups) and 16 linked devices between phones and computers, and 17 calendars - the time for initial login page is less than a second, and scrolling through even the photos in gallery mode is almost instantaneous. Super impressed with the Nextcloud dev's work!!!

 

[Stubbs]

I tried updating using the built in updater, which I've done several times before, but this time it completely broke the container.

 

It's stuck on

 

Step 6 is currently in process. Please reload this page later.

 

Which is the "Extracting" segment. It just stays on that forever.

Edited August 5, 2022 by Stubbs

[Jessie]

On 8/5/2022 at 3:49 PM, Stubbs said:

I tried updating using the built in updater, which I've done several times before, but this time it completely broke the container.

 

It's stuck on

 

Step 6 is currently in process. Please reload this page later.

 

Which is the "Extracting" segment. It just stays on that forever.

Be patient with it. Update is cantankerous at best. Standard procedure for me is start the update process. Wait untul the crash. Press the back button to go back to previous menu. (The update menu) Wait.  It is still performing the update. Try again. If the procedure is still in progress, press back and wait some more. Eventually you will get back to the update procedure and it will be waiting at the next step.  Press continue and repeat above as long as it hasnt passed maintenance mode.

If it has passed maintenance mode, dont go back. Just wait for a while, then try again.  You should get there eventually.

 

[backfmar]

On 5/26/2022 at 1:35 PM, backfmar said:

 

I have exactly the same Problem and don't know how to fix...

 

Movie preview generation failed Output: {"0":"ffmpeg version 4.4.1 Copyright (c) 2000-2021 the FFmpeg developers","1":" built with gcc 10.3.1 (Alpine 10.3.1_git20210424) 20210424","2":" configuration: --prefix=/usr --enable-avresample --enable-avfilter --enable-gnutls --enable-gpl --enable-libass --enable-libmp3lame --enable-libvorbis --enable-libvpx --enable-libxvid --enable-libx264 --enable-libx265 --enable-libtheora --enable-libv4l2 --enable-libdav1d --enable-postproc --enable-pic --enable-pthreads --enable-shared --enable-libxcb --enable-libsrt --enable-libssh --enable-libvidstab --disable-stripping --disable-static --disable-librtmp --enable-vaapi --enable-vdpau --enable-libopus --enable-vulkan --enable-libsoxr --enable-libwebp --enable-libaom --disable-debug","3":" libavutil 56. 70.100 / 56. 70.100","4":" libavcodec 58.134.100 / 58.134.100","5":" libavformat 58. 76.100 / 58. 76.100","6":" libavdevice 58. 13.100 / 58. 13.100","7":" libavfilter 7.110.100 / 7.110.100","8":" libavresample 4. 0. 0 / 4. 0. 0","9":" libswscale 5. 9.100 / 5. 9.100","10":" libswresample 3. 9.100 / 3. 9.100","11":" libpostproc 55. 9.100 / 55. 9.100","12":"Input #0, mov,mp4,m4a,3gp,3g2,mj2

Still existing, nobody can help?

[alturismo]

18 minutes ago, backfmar said:

Still existing, nobody can help?

may try the Linuxserver discord channel, or may even start at the Nextcloud Forums 1st ... as this is more a App specific issue and not unraid docker specific ... may be like due its alpine based, but also therefore you will get more help elsewhere.

[TrikkStar]

Recently had to reboot my server, but now Nextcloud won't fully start and keeps spitting the following out to the docker log. What's this pool that must be defined?

Quote

[11-Aug-2022 17:09:20] ERROR: FPM initialization failed
[11-Aug-2022 17:09:21] ERROR: No pool defined. at least one pool section must be specified in config file
[11-Aug-2022 17:09:21] ERROR: failed to post process the configuration
[11-Aug-2022 17:09:21] ERROR: FPM initialization failed
[11-Aug-2022 17:09:22] ERROR: No pool defined. at least one pool section must be specified in config file
[11-Aug-2022 17:09:22] ERROR: failed to post process the configuration
[11-Aug-2022 17:09:22] ERROR: FPM initialization failed
[11-Aug-2022 17:09:23] ERROR: No pool defined. at least one pool section must be specified in config file
[11-Aug-2022 17:09:23] ERROR: failed to post process the configuration
[11-Aug-2022 17:09:23] ERROR: FPM initialization failed

 

Apparently I just had to keep restarting my container until it stuck, as it's working now.

Edited August 12, 2022 by TrikkStar
Update

[Nookes]

I've updated to NC24 recently, but since then the Security Check or Code Integrity Check always returns 'Error occurred while checking server setup'. If I look in the logs there are no errors and/or warnings. I was wondering is there someone out there with the same problem, or perhaps had the same problem in the past and knows the solution for it?

[alturismo]

10 minutes ago, Nookes said:

If I look in the logs there are no errors and/or warnings.

usually on major updates the needed changes are described here, most common some occ database update lines todo ...

 

[Nookes]

Thanks for you reply, I was hoping that some occ commands was going to be the solution for this. But all it shows is this:

And a log full with Debug notifications, would a reinstall be recommended?

[alturismo]

8 hours ago, Nookes said:

Thanks for you reply, I was hoping that some occ commands was going to be the solution for this. But all it shows is this:

 

hmm, thats really odd ... sorry, then its really log searching or may start at the NC Forums to get some hints where to look for ...

[Kilrah]

In Basic Settings do you have background jobs reported as working normally? Sometimes this can cause issues...

[matus]

Hi all, I'm now really struggling to fix my Nextcloud. It was working perfectly for months, but unfortunately my son turned off my server and since then I'm lost.

 

I'm using Nginx Proxy manager & Cloudflare tunnels with my own domain. Need to say that I've managed to fix all other applications running like that (Sonarr, Radarr, SABnzbd...), nextcloud is the only one not working.

Nginx Proxy setup

Nextcloud config

<?php
$CONFIG = array (
  'memcache.local' => '\\OC\\Memcache\\APCu',
  'datadirectory' => '/data',
  'instanceid' => 'SET BUT CHANGED BECAUSE OF PRIVACY',
  'passwordsalt' => 'SET BUT CHANGED BECAUSE OF PRIVACY',
  'secret' => 'SET BUT CHANGED BECAUSE OF PRIVACY',
  'trusted_domains' => 
  array (
    0 => '192.168.9.187:444',
	1 => 'nextcloud.MYDOMAIN.XYZ',
   ),
  'overwrite.cli.url' => 'https://nextcloud.MYDOMAIN.XYZ',
  'overwritehost'     => 'nextcloud.MYDOMAIN.XYZ',
  'overwriteprotocol' => 'https',
  'dbtype' => 'mysql',
  'version' => '22.1.1.2',
  'dbname' => 'nextcloud',
  'dbhost' => '192.168.9.187:3306',
  'dbport' => '',
  'dbtableprefix' => 'oc_',
  'mysql.utf8mb4' => true,
  'dbuser' => 'SET BUT CHANGED BECAUSE OF PRIVACY',
  'dbpassword' => 'SET BUT CHANGED BECAUSE OF PRIVACY',
  'installed' => true,
  'maintenance' => false,
);

 

If I remove overwrite.cli.url; overwritehost; overwriteprotocol I can access nextcloud through IP correctly. But when I try to set it up with nginx and cloudflare tunnel, I will get:
 

Quote

400 Bad Request

The plain HTTP request was sent to HTTPS port

I'd appreciate if you could point me in the right direction..

[standbymeintothewild]

On 8/14/2022 at 2:10 PM, matus said:

If I remove overwrite.cli.url; overwritehost; overwriteprotocol I can access nextcloud through IP correctly. But when I try to set it up with nginx and cloudflare tunnel, I will get:

 

I'd appreciate if you could point me in the right direction..

I'm also using Nginx Proxy manager. I had a look at my config file.
 

'overwrite.cli.url' => 'https://nextcloud.MYDOMAIN.XYZ', 
'overwritehost' => 'nextcloud.MYDOMAIN.XYZ', 
'overwriteprotocol' => 'https',

'overwritehost', 'overwriteprotocol' is not in my config, and overwrite.cli.url is set to host ip like
 

'overwrite.cli.url' => 'https://192.168.9.187:444',

my Nginx Proxy manager is pointing to the "https" ip of my nextcloud container and i use the settings under SSL to force https.

[rcjk]

Hello,

 

I am having issues running the OCC commands and not sure where to go from here. I am using mariadb. 

 

The first command I ran: php occ files:scan -all

error states:

An unhandled exception has been thrown:
Doctrine\DBAL\Exception: Failed to connect to the database: An exception occurred in the driver: could not find driver in /mnt/user/appdata/nextcloud/www/nextcloud/lib/private/DB/Connection.php:139

 

Stack trace below

 

Stack trace:
#0 /mnt/user/appdata/nextcloud/www/nextcloud/3rdparty/doctrine/dbal/src/Connection.php(1519): OC\DB\Connection->connect()
#1 /mnt/user/appdata/nextcloud/www/nextcloud/3rdparty/doctrine/dbal/src/Connection.php(1041): Doctrine\DBAL\Connection->getWrappedConnection()
#2 /mnt/user/appdata/nextcloud/www/nextcloud/lib/private/DB/Connection.php(261): Doctrine\DBAL\Connection->executeQuery('SELECT * FROM `...', Array, Array, NULL)
#3 /mnt/user/appdata/nextcloud/www/nextcloud/3rdparty/doctrine/dbal/src/Query/QueryBuilder.php(345): OC\DB\Connection->executeQuery('SELECT * FROM `...', Array, Array)
#4 /mnt/user/appdata/nextcloud/www/nextcloud/lib/private/DB/QueryBuilder/QueryBuilder.php(281): Doctrine\DBAL\Query\QueryBuilder->execute()
#5 /mnt/user/appdata/nextcloud/www/nextcloud/lib/private/AppConfig.php(411): OC\DB\QueryBuilder\QueryBuilder->execute()
#6 /mnt/user/appdata/nextcloud/www/nextcloud/lib/private/AppConfig.php(176): OC\AppConfig->loadConfigValues()
#7 /mnt/user/appdata/nextcloud/www/nextcloud/lib/private/AppConfig.php(367): OC\AppConfig->getApps()
#8 /mnt/user/appdata/nextcloud/www/nextcloud/lib/private/legacy/OC_App.php(983): OC\AppConfig->getValues(false, 'installed_versi...')
#9 /mnt/user/appdata/nextcloud/www/nextcloud/lib/private/Server.php(713): OC_App::getAppVersions()
#10 /mnt/user/appdata/nextcloud/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php(162): OC\Server->OC\{closure}(Object(OC\Server))
#11 /mnt/user/appdata/nextcloud/www/nextcloud/3rdparty/pimple/pimple/src/Pimple/Container.php(122): OC\AppFramework\Utility\SimpleContainer->OC\AppFramework\Utility\{closure}(Object(Pimple\Container))
#12 /mnt/user/appdata/nextcloud/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php(129): Pimple\Container->offsetGet('OC\\Memcache\\Fac...')
#13 /mnt/user/appdata/nextcloud/www/nextcloud/lib/private/ServerContainer.php(136): OC\AppFramework\Utility\SimpleContainer->query('OC\\Memcache\\Fac...', false)
#14 /mnt/user/appdata/nextcloud/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php(57): OC\ServerContainer->query('OC\\Memcache\\Fac...')
#15 /mnt/user/appdata/nextcloud/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php(184): OC\AppFramework\Utility\SimpleContainer->get('OC\\Memcache\\Fac...')
#16 /mnt/user/appdata/nextcloud/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php(162): OC\AppFramework\Utility\SimpleContainer->OC\AppFramework\Utility\{closure}(Object(OC\Server))
#17 /mnt/user/appdata/nextcloud/www/nextcloud/3rdparty/pimple/pimple/src/Pimple/Container.php(118): OC\AppFramework\Utility\SimpleContainer->OC\AppFramework\Utility\{closure}(Object(Pimple\Container))
#18 /mnt/user/appdata/nextcloud/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php(129): Pimple\Container->offsetGet('OCP\\ICacheFacto...')
#19 /mnt/user/appdata/nextcloud/www/nextcloud/lib/private/ServerContainer.php(136): OC\AppFramework\Utility\SimpleContainer->query('OCP\\ICacheFacto...', false)
#20 /mnt/user/appdata/nextcloud/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php(57): OC\ServerContainer->query('OCP\\ICacheFacto...')
#21 /mnt/user/appdata/nextcloud/www/nextcloud/lib/private/Server.php(1105): OC\AppFramework\Utility\SimpleContainer->get('OCP\\ICacheFacto...')
#22 /mnt/user/appdata/nextcloud/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php(162): OC\Server->OC\{closure}(Object(OC\Server))
#23 /mnt/user/appdata/nextcloud/www/nextcloud/3rdparty/pimple/pimple/src/Pimple/Container.php(122): OC\AppFramework\Utility\SimpleContainer->OC\AppFramework\Utility\{closure}(Object(Pimple\Container))
#24 /mnt/user/appdata/nextcloud/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php(129): Pimple\Container->offsetGet('OCP\\Lock\\ILocki...')
#25 /mnt/user/appdata/nextcloud/www/nextcloud/lib/private/ServerContainer.php(136): OC\AppFramework\Utility\SimpleContainer->query('OCP\\Lock\\ILocki...', false)
#26 /mnt/user/appdata/nextcloud/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php(57): OC\ServerContainer->query('OCP\\Lock\\ILocki...')
#27 /mnt/user/appdata/nextcloud/www/nextcloud/lib/private/Server.php(2082): OC\AppFramework\Utility\SimpleContainer->get('OCP\\Lock\\ILocki...')
#28 /mnt/user/appdata/nextcloud/www/nextcloud/lib/private/Files/View.php(122): OC\Server->getLockingProvider()
#29 /mnt/user/appdata/nextcloud/www/nextcloud/lib/private/Server.php(454): OC\Files\View->__construct()
#30 /mnt/user/appdata/nextcloud/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php(162): OC\Server->OC\{closure}(Object(OC\Server))
#31 /mnt/user/appdata/nextcloud/www/nextcloud/3rdparty/pimple/pimple/src/Pimple/Container.php(122): OC\AppFramework\Utility\SimpleContainer->OC\AppFramework\Utility\{closure}(Object(Pimple\Container))
#32 /mnt/user/appdata/nextcloud/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php(129): Pimple\Container->offsetGet('OC\\Files\\Node\\H...')
#33 /mnt/user/appdata/nextcloud/www/nextcloud/lib/private/ServerContainer.php(136): OC\AppFramework\Utility\SimpleContainer->query('OC\\Files\\Node\\H...', false)
#34 /mnt/user/appdata/nextcloud/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php(57): OC\ServerContainer->query('OC\\Files\\Node\\H...')
#35 /mnt/user/appdata/nextcloud/www/nextcloud/lib/private/Server.php(1445): OC\AppFramework\Utility\SimpleContainer->get('OC\\Files\\Node\\H...')
#36 /mnt/user/appdata/nextcloud/www/nextcloud/lib/base.php(602): OC\Server->boot()
#37 /mnt/user/appdata/nextcloud/www/nextcloud/lib/base.php(1104): OC::init()
#38 /mnt/user/appdata/nextcloud/www/nextcloud/console.php(48): require_once('/mnt/user/appda...')
#39 /mnt/user/appdata/nextcloud/www/nextcloud/occ(11): require_once('/mnt/user/appda...')

 

I tried running updater.phar but get same error as above. php -m returns as follows. From reading nextcloud documentation I need pdo_mysql which I think I have?

[PHP Modules]
bz2
Core
ctype
curl
date
dba
dom
fileinfo
filter
gmp
hash
json
libvirt
libxml
mbstring
openssl
pcntl
pcre
PDO
posix
Reflection
session
SimpleXML
sockets
SPL
sqlite3
standard
zlib

 

Not sure where to go from here, any guidance is appreciated! 

[Snipe3000]

Heres a fun thing my Nextcloud is doing now whenever I try to run it. Does anyone know what might have happened?

[rcjk]

Well as it turns out I just have no idea what I am doing  Slowly learning... 

executed 

docker exec -it nextcloud bash

 followed by

occ files:scan -all 

 

Now files I drag into the folder show up. 

[Snipe3000]

On 8/11/2022 at 2:11 PM, TrikkStar said:

Recently had to reboot my server, but now Nextcloud won't fully start and keeps spitting the following out to the docker log. What's this pool that must be defined?

 

Apparently I just had to keep restarting my container until it stuck, as it's working now.

I'm running into this exact issue, but restarting it has not yet fixed it.

[Sabot]

Howdy all,

 

HTTP ERROR 500 - After installing App

 

After installing a search app via the plugin within nextcloud, I received an error message in nextcloud that the server was unstable. I power-cycled the nextcloud docker (in unraid), and now I see this error message. 

 

I believe that I need to use the terminal in the Nextcloud Docker in UnRaid to uninstall the app? Problem is, I don't know how. I am struggling just to find the directory of nextcloud. Well after a few hours of cramming , i finally I believe found the nextcloud directory in the Docker terminal. I am confused what this means:   [email protected]: and a168f31971fd  The directory is: a168f31971fd:/config/www/nextcloud#

 

I tried to run the following command: 

a168f31971fd:/config/www/nextcloud# sudo -u www-data php occ app:disable fulltextsearch
sudo: unknown user: www-data
sudo: error initializing audit plugin sudoers_audit

 

I installed Unraid and then nextCloud last week. It's been a fast pace learning curve. Not knowing commands or even how to navigate the file system really suxs. 

 

Being that I am such a newbie, I want to learn. I am soaking up all the information on this forum and the web. Please forgive my ignorance. I am in the process of learning about nextcloud file structure and Linux in general. Do you have recommendations on a tutorial, video, or the like that would guide a person with little to no knowledge?

 

Edited August 19, 2022 by Sabot

[Kilrah]

7 hours ago, Sabot said:

I believe that I need to use the terminal in the Nextcloud Docker in UnRaid to uninstall the app? Problem is, I don't know how. I am struggling just to find the directory of nextcloud

 

On the Docker tab click on your Nextcloud instance and select Console, that's how you open a CLI in the actual container.