raujaku Posted April 17, 2021 Share Posted April 17, 2021 (edited) On 4/14/2021 at 3:08 PM, Andiroo2 said: On my system, HW transcode only breaks for tone mapping enabled 4K HDR files. Can you check on your end too? Is HW transcode working for other file types? HW will work without tone mapping but what's the point lol? I'm currently on a version plex:version-1.22.0.4163-d8c4875dd. The newest plex update had broken HW transcoding for comet and rocket lake cpus. Edited April 17, 2021 by raujaku Quote Link to comment
Andiroo2 Posted April 18, 2021 Share Posted April 18, 2021 (edited) On 4/14/2021 at 4:03 PM, Andiroo2 said: Same thing happening here. Quick Sync HW transcode has stopped working on 4k HDR when Tone Mapping is enabled. I can HW transcode 4K and 1080p without issue, but HDR transcode (tone mapping) has stopped working. Disabling Tone Mapping in Plex settings fixes the issue. I am on Unraid v6.9.2, v1.22.2.4282 of Plex and using an i7 10700k CPU. I have this in the Plex container log at startup...not sure if it's related: https://downloads.plex.tv/plex-media-server-new/opencl/debian/plexmediaserver_opencl_amd64.deb: 2021-04-14 11:09:21 ERROR 404: Not Found. I rolled back to v1.21.3.4046 and HW tone mapping transcode is working again EDIT: ...and now I've got audio sync issues again on ATV4K. Gonna have to play with some newer versions tomorrow. Edited April 18, 2021 by Andiroo2 Quote Link to comment
Andiroo2 Posted April 19, 2021 Share Posted April 19, 2021 (edited) On 4/16/2021 at 9:49 PM, raujaku said: HW will work without tone mapping but what's the point lol? I'm currently on a version plex:version-1.22.0.4163-d8c4875dd. The newest plex update had broken HW transcoding for comet and rocket lake cpus. Yep, I agree. I was checking to see if you were experiencing the same issue as I was. I rolled back to docker tag linuxserver/plex:1.21.3.4046-3c1c83ba4-ls27 and I have HW transcode back for now. EDIT: I upped this to linuxserver/plex:1.22.0.4163-d8c4875dd-ls34 docker (v1.22.0.4163 per recommendation from the Plex forum thread on this issue: https://forums.plex.tv/t/4k-hdr-hevc-hw-transcoding-is-broken-on-i5-11600k-rocket-lake/707057/29) Hoping it fixes the audio sync issue I started to notice on the older version I tried first (v1.21.3.4046). Edited April 19, 2021 by Andiroo2 Quote Link to comment
chris_netsmart Posted April 21, 2021 Share Posted April 21, 2021 (edited) I just upgraded my plex docker to the latest version, and I discovered the following. that remote access is no longer working that when I go in to have a look it has the right external IP address, but the word internet is greyed out and I have a red cross. I have rechecked all my settings and all looks right. Update: I have just rolled back and I am still getting the same issue: linuxserver/plex:version-1.22.0.4163-d8c4875dd it looks like it connect's and then loss the connection. I have attach my log files in the hope someone can help me. Plex Media Server Logs.zip Edited April 21, 2021 by chris_netsmart Quote Link to comment
Squid Posted April 21, 2021 Share Posted April 21, 2021 To rule it all out, have you checked your port forwarding in the router? Quote Link to comment
chFresh Posted April 21, 2021 Share Posted April 21, 2021 (edited) I had a problem after a power outage, my Plex docker would not start then it disappeared. I tried to redownload the Plex docker. But then it started as a fresh plex docker. So I tried CA Appdata restore. Everything seemingly worked, but it seems Plex cant reach the “old plex server and library” only the new instance from when I redownloaded the docker. Adding a picture of what I am seeing. Edited April 21, 2021 by chFresh Quote Link to comment
Squid Posted April 21, 2021 Share Posted April 21, 2021 IIRC correctly, that's a regular problem with Plex. Look on their support forum for Reclaim Server Quote Link to comment
chFresh Posted April 21, 2021 Share Posted April 21, 2021 (edited) ty, i reclaimed the server. but the media library saying it's empty. that wired because restoring from ca seemingly goes w out error every user and settings is correct. but no library Edited April 21, 2021 by chFresh Quote Link to comment
chris_netsmart Posted April 21, 2021 Share Posted April 21, 2021 (edited) 2 hours ago, Squid said: To rule it all out, have you checked your port forwarding in the router? OK I see the problem I was getting my VPN IP Address and not my ISP external IP address. I found the course - it was my kill switch within PFSENSE that was the problem, I had it before my plex Alias all ways the little things Edited April 21, 2021 by chris_netsmart Quote Link to comment
ptchernegovski Posted April 28, 2021 Share Posted April 28, 2021 So have been having an issue, when I have been downloading with NZBget, and it moves to my media share, Plex will freeze trying to scan files. I have to restart Plex to get it to load new files, and run ok. If I stop NZBget, Plex will run ok for about an hour, then freeze again. It causes issues watching things on the same network, and also people remotely can struggle to even see the content. Log file attached Plex Log.txt Quote Link to comment
Keelhaulers Posted April 28, 2021 Share Posted April 28, 2021 (edited) Help on rolling back to an earlier version. Just realized the latest version of Plex is incompatible with ME !! I hate the combined "Continue Watching" and "On Deck" hubs, for me this is a deal breaker. Besides all the other small details with not being able to customize the Home Screen any longer. Is there a way to roll back versions on the docker? I see in the setup there is a "version" key that states "docker". If I can roll back, would this be where the old version would be put? What are the older versions? Is there a list? Sorry for so many questions, as a Lifetime Plex subscriber, I've about had it. Just not working for me anymore, unless I can roll back. Thanks -Keelhaulers Edited April 28, 2021 by Keelhaulers Quote Link to comment
wgstarks Posted April 28, 2021 Share Posted April 28, 2021 35 minutes ago, Keelhaulers said: Is there a list? IIRC you should be able to use these tags- https://github.com/linuxserver/docker-plex/tags Quote Link to comment
Keelhaulers Posted April 28, 2021 Share Posted April 28, 2021 12 minutes ago, wgstarks said: IIRC you should be able to use these tags- https://github.com/linuxserver/docker-plex/tags Thank you for the list - much appreciated. I'm doing something wrong it would seem though. 1) I've deleted my plex docker completely 2) Reinstalled docker while plugging in the tag for the version I want into the VERSION configuration but this method still installs the latest, not really sure how to actually accomplish this. Looking for some further advice, thank you all. Quote Link to comment
wgstarks Posted April 28, 2021 Share Posted April 28, 2021 11 minutes ago, Keelhaulers said: Thank you for the list - much appreciated. I'm doing something wrong it would seem though. 1) I've deleted my plex docker completely 2) Reinstalled docker while plugging in the tag for the version I want into the VERSION configuration but this method still installs the latest, not really sure how to actually accomplish this. Looking for some further advice, thank you all. per the help menu- Add the version number to the repository field in the format linuxserver/plex:<version number> Quote Link to comment
Keelhaulers Posted April 28, 2021 Share Posted April 28, 2021 5 minutes ago, wgstarks said: per the help menu- Add the version number to the repository field in the format linuxserver/plex:<version number> This is what I needed! Thank you for the information, my Plex viewing is saved.. Quote Link to comment
wgstarks Posted April 28, 2021 Share Posted April 28, 2021 So, Plex is removing the ability to customize the home menu? Quote Link to comment
Keelhaulers Posted April 28, 2021 Share Posted April 28, 2021 (edited) 29 minutes ago, wgstarks said: So, Plex is removing the ability to customize the home menu? Yes, server side settings now vice Client side. Which could be good, but they made some changes that don’t work for my viewing pleasure. Mainly the combining of “Continue Watching” and “On Deck” into one row hub. It doesn’t work for me as I usually have 30+ items that I’m viewing and scrolling for 2 minutes through this looking for what I want doesn’t work for me. There are other changes as well, like if you have TV/DVR setup and have it pinned on the left, you can not get rid of the “what’s on” and “Recent channels” hubs. again, all of this may be ok for a lot of users, it just isnt for my needs. -Keelhaulers Edited April 28, 2021 by Keelhaulers Quote Link to comment
saarg Posted April 28, 2021 Share Posted April 28, 2021 4 hours ago, Keelhaulers said: This is what I needed! Thank you for the information, my Plex viewing is saved.. Also set the version variable to docker, or else Plex will be updated on the next restart of the container. Quote Link to comment
adammerkley Posted April 30, 2021 Share Posted April 30, 2021 (edited) Suddenly getting "Conversion failed. A required codec could not be found or failed to install." when trying to play media. This warning appears in the plex console when playing fails: [Transcode] HTTP error requesting GET https://plex.tv/api/codecs/h264_decoder?build=linux-x86_64-standard&deviceId=cfb78a4e-ef5f-4d89-8c6c-ecb622afcfa9&oldestPreviousVersion=1%2E2%2E7%2E2987-1bef33a&version=fa235d6-3855 (6, Couldn't resolve host name) (Could not resolve host: plex.tv) I've tried deleting the codecs folder, and also chmod'ing it to 777 but still get the error. Edit: Changing VERSION from plexpass to public has resolved this behavior. Edited April 30, 2021 by adammerkley Found a workaround. Quote Link to comment
audioclass Posted May 1, 2021 Share Posted May 1, 2021 I'm experiencing a minor issue/inconvenience on a consistent basis. Any time my container is restarted, my Settings > Remote Access configuration is unchecking the 'Manually specify public port' setting, which prompts the screen to indicate that my server is not accessible remotely. I can recheck the box, and press apply, and I then get the green 'Fully accessible outside your network' message again. So far, this has not actually impacted the ability of my users to access, despite the message, but it is annoying to have to keep turning it back on again. I also fear that if my firewall states get cleared during that period it WILL cause issues. Any idea why this setting does not persist through a restart? I've tried searching for similar cases but haven't had much luck. Of course, if I switch to UPnP this is a non-issue, but I'm keen to keep this disabled on my firewall for obvious security concerns. Quote Link to comment
XisoP Posted May 4, 2021 Share Posted May 4, 2021 (edited) Hi all, Last year we, the LG TV owners, ran into an issue with playback while transcoding with subtitles. There were extreme buffer issues, the only option for a while was running an old server version (1.16.x or older). Earlier this year the issue was solved. Today I noticed that the issue might have returned in a worse way. Playing a 1080p h264 file @ direct play just froze a couple of minutes into the movie. Forcing transcode didn't change a thing. Upgrading to 4K HDR made things worse. After downgrading the docker image from 1.22.3.4392 to 1.22.2.4282 the issue cleared. 4K HDR h265 playback with subs was smooth as butter. Could it be something went wrong (failed line of text or so) while compiling a docker image? I'm running unraid 3.9.2 Currently plex 1.22.2.4282 transcoding is handled by Quadro M4000 Edited May 4, 2021 by XisoP Quote Link to comment
Kaizac Posted May 5, 2021 Share Posted May 5, 2021 6 hours ago, XisoP said: Hi all, Last year we, the LG TV owners, ran into an issue with playback while transcoding with subtitles. There were extreme buffer issues, the only option for a while was running an old server version (1.16.x or older). Earlier this year the issue was solved. Today I noticed that the issue might have returned in a worse way. Playing a 1080p h264 file @ direct play just froze a couple of minutes into the movie. Forcing transcode didn't change a thing. Upgrading to 4K HDR made things worse. After downgrading the docker image from 1.22.3.4392 to 1.22.2.4282 the issue cleared. 4K HDR h265 playback with subs was smooth as butter. Could it be something went wrong (failed line of text or so) while compiling a docker image? I'm running unraid 3.9.2 Currently plex 1.22.2.4282 transcoding is handled by Quadro M4000 Plex currently has issues with HW decoding, especially with HDR (their forums are full with it). They are aware and working on it. But nothing that can be done on the docker, Plex has to solve it. Rolling back to older versions like you did, often solves it. 1 Quote Link to comment
XisoP Posted May 5, 2021 Share Posted May 5, 2021 1 hour ago, Kaizac said: Plex currently has issues with HW decoding, especially with HDR (their forums are full with it). They are aware and working on it. But nothing that can be done on the docker, Plex has to solve it. Rolling back to older versions like you did, often solves it. Let's hope they fix it a bit faster than last time. Took them about a year 😒 Quote Link to comment
Andiroo2 Posted May 5, 2021 Share Posted May 5, 2021 9 hours ago, Kaizac said: Plex currently has issues with HW decoding, especially with HDR (their forums are full with it). They are aware and working on it. Forum link for those interested: https://forums.plex.tv/t/linux-packaging-developers-sandbox-hdr-tonemapping-packaging-support/698937/175 A fix is in testing now. Quote Link to comment
Slippin' Jimmy Posted May 6, 2021 Share Posted May 6, 2021 Hey, I've added plex into my SWAG reverse proxy docker, and added my SWAG certs within network settings of plex, and also my plex domain name in there. When I access https://plex.domain.co.uk/web, I just get the plex logo and nothing else. Is this as expected or should I be able to login? Quote Link to comment
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